Hotel Sunroute Plaza Shinjuku

3.5 star property

Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Property entrance
Bar (on property)
Lobby lounge
Premium bedding, down duvets, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Housekeeping

Explore the area

Map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Shibuya Crossing
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

Standard Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double Room, Non Smoking

  • 18.7 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room, Non Smoking

  • 26.2 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard Single Room, Non Smoking

  • 15.7 sq m
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, Non Smoking

  • 15.7 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Tokyo

With a stay at Hotel Sunroute Plaza Shinjuku in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Shinjuku Gyoen National Garden. .This spa hotel is 0.5 mi (0.8 km) from Tokyo Metropolitan Government Building and 3 mi (4.8 km) from Roppongi Hills.

What's nearby

  • Tokyo Metropolitan Government Building - 7 min walk - 0.7 km
  • Shinjuku Gyoen National Garden - 9 min walk - 0.8 km
  • Meiji Jingu Shrine - 3 min drive - 1.7 km
  • National Stadium - 3 min drive - 2.0 km
  • Shibuya Crossing - 5 min drive - 5.1 km

Getting around

  • Shinsen-Shinjuku Station - 2 min walk
  • Shinjuku Station - 4 min walk
  • Narita Intl. Airport (NRT) - 72 min drive

Restaurants

  • ‪スパゲッティーのパンチョ 新宿南口店 - ‬2 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪添好運新宿サザンテラス店 - ‬6 min walk
  • ‪スターバックス - ‬5 min walk
  • ‪カフェ・ベローチェ 南新宿店 - ‬1 min walk

About this property

Hotel Sunroute Plaza Shinjuku

Hotel with 2 restaurants, a short walk to Tokyo Metropolitan Government Building
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 624 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, a reception hall, and a vending machine.
Satisfy your appetite at Vilazza, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has 2799 square feet (260 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Vilazza - This restaurant serves breakfast and lunch.
Kukon - This bar serves dinner only. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,750 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Self parking fee: JPY 1500 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1116 out of 1869 reviews
Rating 8 - Good. 577 out of 1869 reviews
Rating 6 - Okay. 122 out of 1869 reviews
Rating 4 - Poor. 28 out of 1869 reviews
Rating 2 - Terrible. 26 out of 1869 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jose

Stayed 2 nights in Mar 2025

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great lovely hotel

We got to the hotel on time and room was ready ahead of time. We received great attention and the staff spoke perfect English.
Stayed 4 nights in Mar 2025

10/10 Excellent

Arnab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, accessible to everything, I will stay there again when I go back to Tokyo, highly recommended👏👏👏
Stayed 4 nights in Feb 2025

10/10 Excellent

William

Stayed 5 nights in Mar 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were labels in English throughout the room from operating the air con to informing guests that the luggage can be stored under the bed! Lots of amenities to choose from. If one arrives early at Haneda airport, the airport limousine bus doesn’t drop off passengers at the hotel. The closest stop is near the Keio Department Store.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay in this hotel. As i said before its a great hotel within walkable distance of most places of shinjuku and meji shrine. They kept our luggages free of charge when we went osaka/kyoto. Really nice staff and friendly Will stay here again

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be staying back here when we return to Japan!
Stayed 6 nights in Mar 2025

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 5 nights in Mar 2025

10/10 Excellent

IRENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Hotel Near a Train Station

It's good and clean but do not book an Economy Double Room since it's too small for couple with suitcases. The bed is against the wall, and you cannot move around. We requested to move to a queen bedroom but not available, so we moved to a twin bedroom on the 3rd day and it's a bigger room. Here in the USA, the bed is always in the middle of the room, so you are free to move around. The Economy Double Room at Hotel Sunroute is only good for a solo traveler. Otherwise, everything is good. Friendly Receptionists.
Stayed 5 nights in Mar 2025

8/10 Good

Kathie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in a great location! The free pajamas are great. The only small complaint I have that gave this place 4 stars instead of 5 is that the rooms are small. Cruise ship small. This might be large for Tokyo atandards.
Stayed 3 nights in Mar 2025

4/10 Poor

Robert

Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Sheranjit

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this hotel. Love the location and the room. It is close to the JR Shinjuku Station. A lot of places to eat and shopping nearby. The reception staff was kind and extremely helpful. The rooms were quiet, nice, clean, and had everything that we needed. We really enjoyed our stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

JUN

Stayed 8 nights in Mar 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Phelan

Travelled with family
Liked: Staff & service, property conditions & facilities
Generous supply of toiletries, tea and coffee
Stayed 6 nights in Mar 2025

10/10 Excellent

tirada

Stayed 3 nights in Mar 2025

10/10 Excellent

Séverine, Saint Maur des Fosses

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Yee Kit Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No fuss - superb!

I love the location. It's very near the train station, and getting there from the airport using the limousine bus is convenient. Checking in and out is a breeze. The hotel is clean and comfortable. Would be nice if there is a gym. There are washers and dryers at every few floors.
Stayed 6 nights in Feb 2025

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly helpful staff. Great amenities that you can take for your room. Quiet, safe and washing facilities.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel. Excellent location for shopping and taking the metro to places. I would definitely stay here again in the future!
Stayed 3 nights in Mar 2025

6/10 Okay

Juan

Travelled with partner
Disliked: Staff & service
X
Stayed 3 nights in Mar 2025

8/10 Good

Soo Min June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very close to bus station

I booked this hotel as it is very near the bus station at Shinjuku. It is an older hotel and the room is a bit more expensive than what it is worth. Suggest you find other alternatives unless you really need a hotel near the bus station.
Stayed 1 night in Feb 2025