The room was acceptable but definitely needed a deep clean, and honestly, the entire property is overdue for a full refurbishment. The swimming pool had missing tiles, and some vent covers were loose or completely absent, which felt unsafe.
Customer service was another letdown. I tried speaking a little French, but staff were either rude or uninterested. Switching to English didn’t help much either, as the main languages here are French and Wolof. In the end, my wife had to handle all communication because she speaks Wolof.
Food and drinks were far from great. It was difficult to get a drink, and when we did, the glasses were tiny—same for the coffee cups. Overall, I would not recommend this hotel to anyone.