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Madison Plaza Townsville

Property class: 4

Photo gallery for Madison Plaza Townsville

Deluxe Studio Suite
Free toiletries, hair dryer, towels
Deluxe Studio Suite | Living area
Point of interest
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk

Explore the area

View map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Place, Castle Hill
    ‪5 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪11 min walk‬
  • Place, Queens Gardens
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath)

Business Room (Shower over Bath)

8.2 out of 10
Very good
(45 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Studio Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Executive Family Suite

7.0 out of 10
Good
(19 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Executive Queen Room

7.2 out of 10
Good
(66 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Executive Twin Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Townsville

With a stay at Madison Plaza Townsville, you'll be centrally located in Townsville, within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. .This hotel is 0.9 mi (1.4 km) from Queens Gardens and 1.3 mi (2 km) from Townsville Entertainment & Convention Centre.

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • Queensland Country Bank Stadium - 11 min walk - 1.0 km
  • Queens Gardens - 13 min walk - 1.1 km
  • The Strand Beach - 16 min walk - 1.4 km
  • Townsville Entertainment & Convention Centre - 3 min drive - 2.2 km

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪Cafe Spuntino - ‬4 min walk
  • ‪A Touch of Salt - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪City Lane - ‬2 min walk

About this property

Madison Plaza Townsville

Madison Plaza Townsville offers 93 accommodations with DVD players and irons/ironing boards. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested.
Make yourself at home in one of the 93 guestrooms featuring DVD players and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Featured amenities include a 24-hour front desk, luggage storage, and a vending machine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 293 out of 1002 reviews
Rating 8 - Good. 290 out of 1002 reviews
Rating 6 - Okay. 181 out of 1002 reviews
Rating 4 - Poor. 118 out of 1002 reviews
Rating 2 - Terrible. 120 out of 1002 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Feb 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, excellent location
Stayed 3 nights in Jan 2026

10/10 Excellent

Satunya

Travelled with family and small children
Liked: Cleanliness, amenities
Good service next to Woolly and kind people
Stayed 3 nights in Dec 2025

6/10 Okay

Likufaga

Stayed 2 nights in Jan 2026

10/10 Excellent

Grachelle

Liked: Cleanliness, amenities, property conditions & facilities
Good lighting of the room. Cosy
Stayed 1 night in Jan 2026

10/10 Excellent

Petee

Vg
Stayed 2 nights in Jan 2026

8/10 Good

John

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Jan 2026

2/10 Terrible

Brad

Stayed 1 night in Jan 2026

2/10 Terrible

THOMAS

Travelled with partner
Advertised with limited parking and there was no parking at all except for the &15 a night out in the open up the road. Receptions was good and she stated that she would authorise for you people at Expedia to give us a refund .
Stayed 1 night in Jan 2026

4/10 Poor

Liam

Stayed 1 night in Jan 2026

2/10 Terrible

Kirsten

Business traveller
Disliked: Cleanliness, staff & service, amenities
Almost nothing in the room worked, including the shower. When I reported it, the lady got very angry and evicted me. This was also during a "stay indoors" order due to the cyclone. Absolutely the worst hotel I have ever been to.
Stayed 3 nights in Jan 2026

10/10 Excellent

Suk

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was kind
Stayed 1 night in Jan 2026

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Could not check in due to staff being on a lunch break. There were no toiletries in the bathroom. Cups were not replaced during our stay. Generally run down and not many facilities available.
Stayed 2 nights in Jan 2026

10/10 Excellent

Trevina

Liked: Cleanliness, amenities, property conditions & facilities
My trip I arranged through here was easy and amazing.
Stayed 2 nights in Dec 2025

6/10 Okay

Jarron

Liked: Cleanliness
Disliked: Property conditions & facilities
Clean and tidy, however room was very tired. Clearly had issues with water leaks as the paint under air con was bubbled and damp. Skirting boards also showed signs of water damage.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and lovely city centre room
Stayed 1 night in Oct 2025

10/10 Excellent

wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

8/10 Good

Albert

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room very friendly staff
Stayed 3 nights in Dec 2025

2/10 Terrible

Pascal

Stayed 2 nights in Dec 2025

10/10 Excellent

Ephraim

Stayed 1 night in Dec 2025

8/10 Good

Trudy

Business traveller
Liked: Staff & service
The carpet was heavily stained and the furniture was chipped on the edges… otherwise good
Stayed 1 night in Dec 2025

8/10 Good

Robert

Stayed 2 nights in Dec 2025

10/10 Excellent

Keara

Liked: Cleanliness, staff & service, amenities
Clean room. Excellent staff and very helpful
Stayed 2 nights in Dec 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025