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Thon Hotel Polar

3.0 star property

Photo gallery for Thon Hotel Polar

Free daily buffet breakfast
Premium bedding, pillow-top beds, minibar, desk
Business centre
Lobby
Premium bedding, pillow-top beds, minibar, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
Grønnegata 45, Tromsø, 9008
  • Place, Tromso Cathedral
    ‪1 min walk‬
  • Place, Art Museum of Northern Norway
    ‪1 min walk‬
  • Place, Polaria
    ‪6 min walk‬
  • Airport, Tromsø (TOS-Langnes)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

Standard Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

Standard Single Room, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Basic Twin Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Non Smoking (Standard)

Premium bedding, pillow-top beds, minibar, desk

Family Room, Non Smoking (Standard)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

Superior Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Business Room, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

Business Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About the area

Tromsø

A stay at Thon Hotel Polar places you in the heart of Tromsø, steps from Tromso Cathedral and 3 minutes by foot from Art Museum of Northern Norway. .This hotel is 0.2 mi (0.4 km) from Nordnorsk Kunstmuseum and 0.2 mi (0.4 km) from Mack Brewery.

What's nearby

  • Tromso Cathedral - 1 min walk - 0.2 km
  • Art Museum of Northern Norway - 1 min walk - 0.2 km
  • Mack Brewery - 4 min walk - 0.4 km
  • Polaria - 6 min walk - 0.6 km
  • Polar Museum - 8 min walk - 0.7 km

Getting around

  • Tromsø (TOS-Langnes) - 14 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Egon - ‬1 min walk
  • ‪Mathallen Tromsø - ‬1 min walk
  • ‪Tromsø Mikrobryggeri & Balthazar Vinbar - ‬3 min walk
  • ‪Magic Ice Bar Tromsø - ‬4 min walk

About this property

Thon Hotel Polar

Thon Hotel Polar offers 131 accommodations with minibars and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Tromsø hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Make yourself at home in one of the 131 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a hair salon, a banquet hall, and a vending machine.
At Thon Hotel Polar, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Thon Hotel Polar has a restaurant serving lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NOK 290 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant

Restaurants on site

  • Egon Restaurant

Things to do

  • Golf
  • Health club

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of NOK 400 per accommodation, per stay, plus a deposit of NOK 400 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NOK 200.0 per night
Cribs (infant beds) are available for NOK 100.0 per night

Payment types

Important information

Optional extras

  • Nearby parking fee: NOK 290 per day
  • Pet deposit: NOK 400 per stay
  • Pet fee: NOK 400 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NOK 100.0 per night
  • Rollaway bed fee: NOK 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Thon Polar
Thon Hotel Polar
Thon Hotel Polar Tromso
Thon Polar
Thon Polar Hotel
Thon Polar Tromso
Thon Hotel Polar Hotel
Thon Hotel Polar Tromsø
Thon Hotel Polar Hotel Tromsø

Thon Hotel Polar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1000 reviews
Rating 8 - Good. 379 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

yi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was isolated and inaccessible. The room was far from lift and required us to carry 3 20kg+ suitcases and multiple bags up an extra two fleets of stairs to reach. We broke one of our suitcases wheels trying to carry it up. We asked hotel staff for help after they told us no room exchange was possible and they dismissed us saying “just empty out the suitcases to make it lighter and make a few trips” then we were told they wouldn’t help carry because “it’s not part of Norway culture”. Then upon checkout we asked for a later checkout as we realised the bags took a longer time to take down and were only given an extra 10 mins which didn’t cover mutiple trips. My little sister can’t carry heavy weight and my mum who has has ops back surgery was super concerned with the heavy lifting. Unacceptable service. Breakfast was lacking in variety too, and the room linen had minor stains and bathroom was old too. Corridors were had to navigate and seemed unclean due to carpeting.
Broken luggage wheel after carrying heavy weight by ourselves to inaccessible room with no help and dismissing from staff
Stayed 1 night in Dec 2025

10/10 Excellent

Maria Lisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay! Great breakfast and excellent location. The room was also very comfortable and clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly highly recommended. Great location, friendly staff and great food.
Stayed 2 nights in Dec 2025

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible location, friendly and helpful staff and two back to back nights of the Northern Lights dancing across the Tromso skies. Highly recommended. Egon, the restaurant is fab. The Pizza buffet before 6pm is exceptional.
Stayed 1 night in Dec 2025

10/10 Excellent

Keenan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location
Stayed 2 nights in Dec 2025

6/10 Okay

Cathleen

Travelled with group
Liked: Staff & service
Disliked: Amenities
This property was extremely dingy, dated, and dirty. Hallway carpets and walls were old, and as such, looked filthy, despite what appeared to be staff’s best efforts. The lighting was depressing and dismal. Our room had stains on the curtains, streaks of wet marks down the walls, and hair in the sink when we arrived. Shower was a nightmare—way too small (despite there being a huge, empty, useless space adjacent to it), nowhere to put toiletries when showering, and guaranteed flooding across the bathroom floor when you opened the shower door to exit. Square, sharp soap dispenser in shower sliced open my shoulder when I bent down to grab something that had fallen. While online photos show the layout of the room accurately, they don’t reflect the condition of it. Reminded me of a dorm room last updated in 2001. On the plus side, the staff was extremely pleasant and the complimentary breakfast buffet was surprisingly amazing—perhaps better than any breakfast I’ve ever had at a hotel. Fresh, prepared directly in front of you, with a massive assortment of items. All in all, we were extremely disappointed in this hotel considering the price. It was slightly cheaper than other properties in the area, but given the choice again, we would have paid more to be elsewhere.
Stayed 3 nights in Dec 2025

8/10 Good

Adam

Liked: Staff & service
Disliked: Cleanliness, amenities
The breakfast was excellent! Hot food, cold meats and cheeses and a good variety of fruit and pastries. First class for the money
Stayed 3 nights in Nov 2025

10/10 Excellent

Dena

Stayed 3 nights in Nov 2025

10/10 Excellent

Peter, Ottawa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved this hotel - our favourite in Norway so far. The breakfast is excellent. The staff go above and beyond, and the rooms are very clean. We really enjoyed our 3 night stay here, and would definitely come again.
Stayed 3 nights in Nov 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is fantastic. Rooms are not big but clean and have everything you need.
Stayed 5 nights in Nov 2025

8/10 Good

Jeanine Michelle, Maghull

Liked: Cleanliness, amenities, property conditions & facilities
Room was great In size and comfort, breakfast brilliant and staff helpful, the water for shower could be hotter (just about warm bordering cold). Hotel is in a great location and easy to reach anywhere in tromso
Stayed 3 nights in Nov 2025

6/10 Okay

Lindsey Anne

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The rooms are well decorated and spacious. The bed was comfortable. The pull out sofa beds are hideous and whenever someone rolls over in the night the sound of springs keeps you awake. The facilities amount to a lounge with free tea and coffee (and water) which are the bare basics. The staff were pleasant enough but none of our issues were resolved. They couldn’t give us a spare pillow which is a hotel basic. The plug in the bathroom sink didn’t work so we could not fill a sink to wash faces or shave. Again, a basic. The restaurant attached to the hotel serves expensive but basic food. That was cold!
Stayed 6 nights in Oct 2025

10/10 Excellent

Phillip Derek Neil

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a perfect location. Our room was excellent. The staff were helpful and pleasant. The restaurant next door was convenient.
Stayed 4 nights in Oct 2025

10/10 Excellent

erica

Stayed 3 nights in Oct 2025

10/10 Excellent

Lynn Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and caring staff, informative and incredibly knowledgeable. Hotel,is clean and breakfast is amazing! Central to most places and easy to get around. Thank you
Stayed 4 nights in Sep 2025

10/10 Excellent

Luke

Stayed 2 nights in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base to stay at when visiting Tromsø. Wonderful breakfast selection.
Stayed 1 night in Mar 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay at Hotel Thin Polar in Tromso. Conveniently located near good restaurants, museums and sites. The hotel staff is very friendly and helpful with extra information about transit and directions around the hotel. The room is efficient, clean, bed comfy. Hotter water in the shower would have been exceptional but adequate as is. The breakfast buffet is amazing!! Full board of every kind of breakfast wanted, both Norwegian and other cultural fare, including a very good array of gluten free food. I highly recommend Hotel Thon Polar.
Stayed 1 night in Jun 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable. The staff was very nice, except the TV in my room was "on" (grey light)..the remote would not work to turn it off, and I could not access the plug. The receptionist tried to fix it, but couldn't then she called the maintenance who never showed up. I asked about it 3 times, but it was never resolved. In fairness I could have moved to a different room but did not. The white out curtains left big verticle streaks of light. ( a little challenging to sleep in the mignight sun). The buffet breakfast was outstanding!!! wonderful staff! Location is excellent. Very Friendly receptionist staff. Lobby/ salon is comfortable, with free coffee and a great shuffleboard table. I would definitely return to this hotel, but would insist on moving to a different room right away if there were any issues.
Stayed 5 nights in May 2025

10/10 Excellent

Pinhas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

We were at the business room and it was excellent The breakfast was delicious and the location is perfect
Stayed 2 nights in May 2025

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was bare minimum. Small shower. Carpet was dirty and old. Rooms need to be updated. Restaurant had delicious food.
Stayed 2 nights in Apr 2025

6/10 Okay

Andrew

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Aruna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. The rooms/beds were comfortable, and the front desk staff were very helpful. We would definitely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

EDWIN KEE CHEONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is on the small side, however Thon group of hotels that boasts to have the best breakfast spread in Norway definitely holds some truth to it. Throughout my many hotels stay in Norway, I found their breakfast to be the best so far. Reception was friendly albeit check-in was a little slow due to only 1 person attending to multiple customers.
Stayed 1 night in Mar 2025