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Palcall Tsumagoi Resort

3.0 star property

Photo gallery for Palcall Tsumagoi Resort

Enjoy breathtaking views of the surrounding landscape from the expansive arched window.
Explore the great outdoors with our directional signpost, guiding you to various points of interest.
Relax in our spacious lobby, featuring a central seating area with a sofa and armchairs.
Enjoy a sumptuous spread of international cuisine at our hotel's dining area.
View from room

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
Baragi-Kougen Hoshimata, Agatsuma-gun, Tsumagoi, Gunma-ken, 377-1611
  • Pallcall Tsumagoi Ski Resort
    ‪5 min walk‬
  • Mount Kusatsu-Shirane
  • Karuizawa Toy Kingdom
    ‪21 min drive‬

Room options

View all photos for Standard Twin Sunrise View

1 bedroom, premium bedding, in-room safe, bed sheets

Standard Twin Sunrise View

  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, bed sheets

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Maisonette

1 bedroom, premium bedding, in-room safe, bed sheets

Maisonette

  • 52 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Maisonette Sunrise View

1 bedroom, premium bedding, in-room safe, bed sheets

Maisonette Sunrise View

  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, bed sheets

Standard Twin Room

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Room

Japanese Room

Japanese Room

  • 35 sq m
  • Mountain view
  • Sleeps 6
  • 9 Twin Futons

View all photos for Deluxe Twin Sunrise View

1 bedroom, premium bedding, in-room safe, bed sheets

Deluxe Twin Sunrise View

  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room

Double Room

Double Room

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 Large Twin Bed

Regular Japanese-style - Non-Smoking

  • Sleeps 9

Regular 4Beds - Non-Smoking

  • Sleeps 5

Economy Twin - Non-Smoking

  • Sleeps 2

Regular 4Beds - Non-Smoking

  • Sleeps 5

Economy Twin - Non-Smoking

  • Sleeps 2

Regular Twin - Non-Smoking

  • Sleeps 3

Regular Twin - Non-Smoking

  • Sleeps 3

Regular Double - Non-Smoking

  • Sleeps 2

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About the area

Tsumagoi

With a stay at Palcall Tsumagoi Resort in Tsumagoi, you'll be within a 15-minute drive of Pallcall Tsumagoi Ski Resort and Aisai no Oka Viewpoint. .This ski resort is 10.3 mi (16.5 km) from Karuizawa Toy Kingdom and 15.8 mi (25.4 km) from Yubatake.
View more Resorts in TsumagoiOpens in a new window

What's nearby

  • Pallcall Tsumagoi Ski Resort - 5 min walk - 0.4 km
  • Karuizawa Toy Kingdom - 21 min drive - 16.6 km
  • Yubatake - 32 min drive - 26.6 km
  • Sugadaira Ski Resort - 36 min drive - 31.1 km
  • Shiga Kogen Ski Area - 53 min drive - 51.8 km

Getting around

  • Ueda Station - 44 min drive

Restaurants

  • ‪レストラン しゃくなげ - ‬40 min drive
  • ‪あさぎり - ‬16 min drive
  • ‪嬬恋高原ブルワリー - ‬18 min drive
  • ‪中居屋 - ‬18 min drive
  • ‪いっさく庵 - ‬15 min drive

About this property

Palcall Tsumagoi Resort

Slopeside fun with restaurant and bar/lounge
Palcall Tsumagoi Resort offers 135 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Housekeeping is provided daily.
Recreational amenities at the resort include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between noon and 11:00 PM.
Stay in one of 135 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and slippers. Conveniences include phones, as well as safes and electric kettles.
Enjoy the convenience of ski-in/ski-out access at this resort, which also features hot springs and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a satisfying meal at Tsumagoi Dining serving guests of Palcall Tsumagoi Resort. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).
Tsumagoi Dining - This buffet restaurant serves breakfast and dinner. Reservations are required.
Magic cafe - Onsite restaurant. Open daily.
Recca - Onsite restaurant. Open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,700 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 5,000; reservation required

Restaurants on site

  • Magic cafe
  • Recca
  • Tsumagoi Dining

Things to do

  • 2 hot springs
  • Billiards/pool table
  • Downhill skiing
  • Mountain biking
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • 2 hot springs
  • Hot springs open from noon - 11:00 PM
  • Hot springs water temperature - 41 ºC

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Electrical adapters
  • Heating
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between November 1 and November 30.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1700 per person
  • Housekeeping is available for an additional fee
  • Hosted evening meal: JPY 5000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Hot springs access available from noon to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Palcall Resort
Palcall Tsumagoi
Palcall
Palcall Tsumagoi Resort Hotel Japan/Tsumagoi-Mura Gunma
Palcall Tsumagoi Resort Hotel Japan/Tsumagoi-Mura
Palcall Tsumagoi Resort Resort
Palcall Tsumagoi Resort Tsumagoi
Palcall Tsumagoi Resort Resort Tsumagoi

Palcall Tsumagoi Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and i thoroughly enjoyed our time spent at this resort, the staff were excellent the food was great and of course the skiing was awesome.
Stayed 4 nights in Feb 2025

2/10 Terrible

MAKOTO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

インフラ不足

特にwifiが繋がらず、待ち合わせに苦労しました。。ランチの席が取れない、待ち時間が長い、皆難民になっていました。
Stayed 1 night in Feb 2025

10/10 Excellent

Siu Yin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice dinner and breakfast, just a few minutes from your room to the ski slopes—so convenient!
Stayed 1 night in Jan 2025

6/10 Okay

CHI YIN DOMINIC

Liked: Staff & service
如果鍾意滑雪嘅朋友，來這個滑雪度假村體驗一下，雖然滑雪道比較少，我是在三月來的，相對滑雪的人都比較少，有可能你擁有自己的滑雪道。風景也很美麗，看到淺間火山還在噴煙，最後離開可在輕井澤逗留幾天shopping和觀光。
Stayed 4 nights in Mar 2024

8/10 Good

キミエ

Stayed 1 night in Jul 2023

2/10 Terrible

MITSUAKI

Stayed 1 night in May 2023

6/10 Okay

勝利

Travelled with family and small children
Liked: Cleanliness
コロナ禍のせいか、スタッフが人手不足のようです。
Stayed 1 night in May 2023

8/10 Good

HIROSHI

Stayed 1 night in May 2023

8/10 Good

YUKINO

Stayed 1 night in Mar 2023

8/10 Good

Gosuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

yudai

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

ナオコ

Travelled with partner
Disliked: Staff & service, amenities
アクセスはあまり良くありません。また、ホテル自体の構造が使いにくく移動が色々と不便でした。
Stayed 2 nights in Dec 2021

8/10 Good

toshitake

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
ホテルは大きくてビリヤード、スカッシュ、他　色んな設備があります。 コロナで利用出来ませんでしたが、コロナが収まったらまた利用したいです。
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

MASAHIKO

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021