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Live Aqua Ciudad de México Bosques de las Lomas

5.0 star property

Photo gallery for Live Aqua Ciudad de México Bosques de las Lomas

Master Suite, One King Bed
Property preview
Deluxe Double Room, 2 Double Beds
Business centre
Banquet hall

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Breakfast available

Explore the area

View map
Av. Paseo de los Tamarindos No. 98, Col. Bosques de las Lomas, Mexico City, 05120
  • Arcos Bosques
    ‪5 min walk‬
  • Parque La Mexicana
    ‪3 min drive‬
  • Auditorio Nacional
    ‪10 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

View all photos for Master Suite, One King Bed

Master Suite, One King Bed

Master Suite, One King Bed

10.0 out of 10
Exceptional
(1 review)
  • 81 sq m
  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Mexico City

Located in Mexico City (Santa Fe), Live Aqua Ciudad de México Bosques de las Lomas is within a 5-minute walk of Arcos Bosques and within a 5-minute drive of Paseo de la Reforma. .This luxury hotel is 2.4 mi (3.8 km) from Parque La Mexicana and 4.5 mi (7.2 km) from Chapultepec Park.

What's nearby

  • Arcos Bosques - 5 min walk - 0.5 km
  • Santa Fe Center Mall - 3 min drive - 3.4 km
  • Parque La Mexicana - 3 min drive - 3.4 km
  • Auditorio Nacional - 10 min drive - 11.7 km
  • Angel of Independence Monument - 12 min drive - 13.2 km

Getting around

  • Santa Fé Station - 4 min drive
  • Mexico City Buenavista Station - 31 min drive
  • Benito Juarez International Airport (MEX) - 41 min drive

Restaurants

  • ‪La Popular - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Moshi Moshi - ‬1 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Negroni Restaurante - ‬2 min walk

About this property

Live Aqua Ciudad de México Bosques de las Lomas

Luxury Mexico City hotel connected to a shopping center, a quick walk to Arcos Bosques
Live Aqua Ciudad de México Bosques de las Lomas offers 135 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in December 2023.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Feel Urban Spa by Live Aqua has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 135 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Guests can catch a ride on the shuttle (surcharge), which operates within 300 kilometers.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekends from 6:30 AM to noon for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Mexico City? This hotel has 10710 square feet (995 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and noon on weekends.
Egos Cocktail Bar - Onsite bar.
Carnivore PrimeSteakhouse - This steakhouse specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 kilometres
  • Limo/town car service
  • Secured, covered valet parking on site (MXN 180 per night)

Food and drink

  • Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 400 to 1,500 for adults and MXN 400 to 1,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Carnivore PrimeSteakhouse
  • Egos Cocktail Bar

Things to do

  • 24-hour gym
  • Books
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • In-room babysitting
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (10,710 square foot of space)

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Front entrance ramp
  • Grab bar in shower (80 centimetre high)
  • Hardwood flooring in room
  • Lift (180 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated guestrooms - December 2023
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2390 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 400 to 1500 for adults, and MXN 400 to 1500 for children
  • Airport shuttle fee: MXN 3000 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2999 (roundtrip), (from 17 to 18 years old)
  • Covered valet parking fee: MXN 180 per night
  • Pet fee: MXN 2390 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Live Aqua Mexico City Hotel & Spa
Live Aqua México City Hotel Mexico City
Live Aqua México City Hotel
Live Aqua México City Mexico City
Live Aqua México City

Reviews

Live Aqua Ciudad de México Bosques de las Lomas Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 841 out of 1005 reviews
Rating 8 - Good. 103 out of 1005 reviews
Rating 6 - Okay. 31 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

Reviews

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

fene, MIAMI

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Mar 2025

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities, room comfort

Lack of service

The hotel is very nice and clean but the front desk staff not very helpful not that kind of service we were supposed to have in a 5 star hotel …
Stayed 3 nights in May 2025

10/10 Excellent

CARLOS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Location if you need to stay in Santa Fe or Bosques de las Lomas area, excellent facilities, service, very comfortable rooms, if you're looking for a first quality stay, this is it
Stayed 1 night in Jun 2025

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bastante bueno
Stayed 2 nights in Jun 2025

10/10 Excellent

Amir

Stayed 1 night in May 2025

10/10 Excellent

juan pablo guerra, san pedro

Stayed 1 night in May 2025

10/10 Excellent

ENRIQUE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 2 nights in May 2025

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good thanks
Stayed 3 nights in May 2025

10/10 Excellent

Eugene

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel, the staff, the cleanliness and decor are all near perfect. It was a great stay! The location is a bit out of the way though but for the price and quality, I didn't mind the extra 20 minutes drive each day.
Stayed 3 nights in May 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, room comfort
.
Stayed 4 nights in May 2025

2/10 Terrible

guadalupe

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Dejé mi arete y bajé a mi evento y cuando volví porque se me cayó ahí ya no lo encontré y cuando subí en la madrugada a buscarlo ya habían hecho servicio de cuarto y nunca lo encontré el hotel jamás me lo regresó
Stayed 1 night in May 2025

10/10 Excellent

Carlos Fis, San Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’ve been staying there for years and it’s always been one of the best options to stay at in Mexico City
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Suhd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

MARTHA

Stayed 1 night in May 2025

10/10 Excellent

Moises

Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, starting from the special guest services, all staff were fantastic, very friendly, professional, courteous, always going beyond their way to help out with every aspect of our stay. Also, I highly recommend and encourage to get a package at the spa! Their Feel Urban Spa is a must if you stay at this hotel! Carnivore restaurant, delicious and the proximity of Paseo Arcos Bosques is so convenient since you have amazing restaurants and stores right there just steps up the stairs from the hotel. Highly recommended! ❤️
Stayed 3 nights in May 2025

10/10 Excellent

Miguel Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms with great service.
Stayed 4 nights in Apr 2025

10/10 Excellent

Manuel

Stayed 2 nights in Apr 2025

10/10 Excellent

ALFREDO

Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Roman

Stayed 1 night in Apr 2025

10/10 Excellent

Moises

Stayed 1 night in Apr 2025