6/10 Okay
Sharon
Travelled with family
28 Jan 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel seems to be wore out.
In my room the tv wouldn't work and the front desk told me they were switching satellites, or something like that. He said it had been going on for two weeks. The toilet was in poor condition and I had to hold the handle and wait while the toilet decided if it was going to flush or not. To turn on the water in the shower I had to stand in the tub and aggressively yank on the handle to get the water on. At first I thought the handke was broken.
The worn out feeling continues innthe gym. They havevyo stationary bikes and one bike's seat cannot be adjusted because the piece that allows you to chsnge the seat height is broken. Therd are four treadmills and on at least one of them you cannot adjust the speed of the treadmill. There were seversl people in the gym bith times I went and the malfunctioning equipment made it challenging to get your work out done.
I needed a bandaid and when I asked at the front desk, I was told they didn’t have any.
When I told the woman at the front desk she seemed completely uninterested.
This is one of those "high end" hotels that you have to pay for every little thing (parking, breakfast, water in your room) so you would think thst they would have things equipment and such in good repair.
I stayed at this hotel because I was part of a group. The pool was outdoors and that would have bern a deal breaker for me if I had picked out the hotel.
Sharon
Stayed 1 night in Jan 2026