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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property

Photo gallery for SureStay Hotel by Best Western Tuscaloosa Southeast

Reception
BBQ/picnic Area
Exterior
Lobby
Free breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View map
4700 DORIS PATE DR, Tuscaloosa, AL, 35405
  • Tuscaloosa Veterans Affairs Medical Center
    ‪4 min drive‬
  • University of Alabama
    ‪8 min drive‬
  • Bryant-Denny Stadium
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(53 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the area

Tuscaloosa

With a stay at SureStay Hotel by Best Western Tuscaloosa Southeast in Tuscaloosa (South West Tuscaloosa), you'll be within a 10-minute drive of University of Alabama and Bryant-Denny Stadium. .This hotel is 3.6 mi (5.7 km) from Tuscaloosa Veterans Affairs Medical Center and 4.7 mi (7.5 km) from Veterans Memorial Park.

What's nearby

  • Tuscaloosa Veterans Affairs Medical Center - 4 min drive - 3.9 km
  • DCH Regional Medical Center - 7 min drive - 8.7 km
  • University of Alabama - 8 min drive - 10.1 km
  • Coleman Coliseum - 8 min drive - 9.4 km
  • Bryant-Denny Stadium - 9 min drive - 10.8 km

Getting around

  • Tuscaloosa Station - 8 min drive
  • Birmingham International Airport (BHM) - 58 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Wrights - ‬6 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Logan's Roadhouse - ‬5 min drive
  • ‪McDonald's - ‬5 min drive

About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

Mediterranean hotel with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Tuscaloosa Southeast offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste.

This Tuscaloosa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. This Mediterranean hotel also features a picnic area, barbecue grills, and a vending machine.
Grab a bite from the snack bar/deli serving guests of SureStay Hotel by Best Western Tuscaloosa Southeast. A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2001
  • Fireplace in lobby
  • Mediterranean architecture
  • Renovated entire property - November 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

Reviews

SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

7.6

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 276 out of 644 reviews
Rating 8 - Good. 152 out of 644 reviews
Rating 6 - Okay. 87 out of 644 reviews
Rating 4 - Poor. 61 out of 644 reviews
Rating 2 - Terrible. 68 out of 644 reviews

Reviews

2/10 Terrible

Charles

Stayed 2 nights in Jun 2025

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom lights were non functional and there was no remote for the tv in the room to be able to watch anything. With two small kids this was unacceptable so we left and went to another hotel as there were no other rooms available.
Stayed 1 night in Jun 2025

6/10 Okay

Kiran Kumar

Travelled with family and small children
Hotel was good The rooms were not that great though. The rooms has damp smell as if the wet vacuum not dried up. Blankets and comforters were not dried up completely either
Stayed 1 night in Jun 2025

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was sweet. Its a very "mom and pop" feel to the place. My only complaint is that the beds were VERY hard. My partner can sleep anywhere and was unbothered but i woke up about every hour stiff. The recliner makes a fantastic alternative to bed though
Stayed 1 night in Jun 2025

8/10 Good

Cheryl

Liked: Staff & service
Disliked: Cleanliness
Room was clean but carpet was filthy. Smelled like dog urine and was brown from filth instead of colorful
Stayed 1 night in Jun 2025

8/10 Good

ada

Stayed 1 night in Jun 2025

10/10 Excellent

claude

Stayed 2 nights in May 2025

2/10 Terrible

Sha'Brina

Liked: Property conditions & facilities
Disliked: Staff & service

rude

they were very rude and disrespectful at the front desk. the owner who had never even met me before this had alot of rude and disrespectfult things to say
Stayed 1 night in May 2025

10/10 Excellent

Brittany D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful! I love the room and it was a quiet and peaceful stay.
Stayed 2 nights in May 2025

2/10 Terrible

randy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was in disrepair and wasn’t clean. Stained sheets and pillow just to name a couple things
Stayed 1 night in Jun 2025

10/10 Excellent

Geneva

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very friendly
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Beautiful place and very accommodating!
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffing
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was awesome!
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service
The room a little worn needing some updating. The mattress was not very comfortable had springs sticking in my back. Just a few things need to be replaced.
Stayed 1 night in May 2025

4/10 Poor

Mary

Mrs

We got very little sleep from occupants running down hallways and across their rooms and yelling in the hallways
Stayed 1 night in May 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Lorie

Travelled with family
Liked: Staff & service
The staff was very friendly and helpful, the rooms are very minimalist with no dresser or closest to hang items. The shower only had luke warm water at best. The hotel does offer maid service daily which was nice to get fresh towels and beds made each day.
Stayed 3 nights in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

6/10 Okay

BARBARA

Stayed 3 nights in May 2025

10/10 Excellent

Fei

Stayed 1 night in May 2025

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overpriced for the services received. Seemed worn and outdated.
Stayed 1 night in May 2025

8/10 Good

Trina

Liked: Cleanliness, staff & service, room comfort
Great staff! Room needed a little TLC. Dryer did not work!!
Stayed 1 night in May 2025

10/10 Excellent

Pamilia

Travelled with family
Liked: Staff & service, room comfort
The rooms smelled musty!!!! I wish our room smelled as good as your lobby
Stayed 1 night in May 2025

4/10 Poor

Donald, Madison

Disliked: Property conditions & facilities
The windows were unlocked.
Stayed 2 nights in May 2025