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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property

Photo gallery for SureStay Hotel by Best Western Tuscaloosa Southeast

Guests can relax in the welcoming reception area, featuring a central desk and comfortable seating areas.
Experience the hotel's inviting lobby, featuring a cityscape mural, comfortable seating, and a cozy fireplace.
Prepare meals in this well-equipped kitchen with a large island and ample space for cooking and dining.
Classic hotel with a central entrance and upper-level balcony offering a vantage point.
Enjoy a secure and outdoor space with a stone island, sink, and bar area, complemented by a seating arrangement under a pergola.

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
4700 DORIS PATE DR, Tuscaloosa, AL, 35405
  • Tuscaloosa Veterans Affairs Medical Center
    ‪4 min drive‬
  • University of Alabama
    ‪8 min drive‬
  • Bryant-Denny Stadium
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(40 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(50 reviews)
  • Sleeps 4
  • 2 Double Beds

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  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1000)
The price is NZ$155
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includes taxes & fees
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About the area

Tuscaloosa

With a stay at SureStay Hotel by Best Western Tuscaloosa Southeast in Tuscaloosa (South West Tuscaloosa), you'll be within a 10-minute drive of University of Alabama and Bryant-Denny Stadium. .This hotel is 3.6 mi (5.7 km) from Tuscaloosa Veterans Affairs Medical Center and 4.7 mi (7.5 km) from Veterans Memorial Park.

What's nearby

  • Tuscaloosa Veterans Affairs Medical Center - 4 min drive - 3.9 km
  • DCH Regional Medical Center - 7 min drive - 8.7 km
  • University of Alabama - 8 min drive - 10.1 km
  • Coleman Coliseum - 8 min drive - 9.4 km
  • Bryant-Denny Stadium - 9 min drive - 10.8 km

Getting around

  • Tuscaloosa Station - 8 min drive
  • Birmingham International Airport (BHM) - 58 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Logan's Roadhouse - ‬5 min drive

About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

Mediterranean hotel with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Tuscaloosa Southeast offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste.

This Tuscaloosa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. This Mediterranean hotel also features a picnic area, barbecue grills, and a vending machine.
Grab a bite from the snack bar/deli serving guests of SureStay Hotel by Best Western Tuscaloosa Southeast. A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2001
  • Fireplace in lobby
  • Mediterranean architecture
  • Renovated entire property - November 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 272 out of 620 reviews
Rating 8 - Good. 150 out of 620 reviews
Rating 6 - Okay. 81 out of 620 reviews
Rating 4 - Poor. 53 out of 620 reviews
Rating 2 - Terrible. 64 out of 620 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overpriced for the services received. Seemed worn and outdated.
Stayed 1 night in May 2025

8/10 Good

Trina

Liked: Cleanliness, staff & service, room comfort
Great staff! Room needed a little TLC. Dryer did not work!!
Stayed 1 night in May 2025

10/10 Excellent

Pamilia

Travelled with family
Liked: Staff & service, room comfort
The rooms smelled musty!!!! I wish our room smelled as good as your lobby
Stayed 1 night in May 2025

4/10 Poor

Donald, Madison

Disliked: Property conditions & facilities
The windows were unlocked.
Stayed 2 nights in May 2025

6/10 Okay

Tonya

Travelled with family
Great staff. The room had an unpleasant smell and needed a deep cleaning.
Stayed 1 night in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room has a recliner which really helps my husband sleep and reduce leg swelling
Stayed 1 night in Apr 2025

8/10 Good

Kristopher

Stayed 2 nights in Apr 2025

6/10 Okay

Mrs

Liked: Staff & service
Stayed 3 nights in Apr 2025

2/10 Terrible

Nik

Stayed 2 nights in Apr 2025

4/10 Poor

Brittany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Manager and staff were kind. Room was not very clean. Shower had hair in it. Floors weren’t clean. Bed frame had collection of dust, crumbs and dirt. Little shampoo and conditioner bottles were used.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Budget Friendly Clean Hotel

Not the most updated hotel but very clean and the beds were the most comfortable hotel beds. Main complaint is that there should be coffee available in the lobby during the mornings and evenings at a minimum.
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Yousha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kendall

Stayed 7 nights in Mar 2025

4/10 Poor

Joshua

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Service was great and the bedding was clean. However, the bathroom was dirty. The shower had big stains in the corners and the towels were dirty.
Stayed 1 night in Mar 2025

8/10 Good

Kenneth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, staff very helpful and breakfast was ok. Beds were hard and not very comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Elizabeth

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Property looked decent on the outside and in the front lobby- get on the elevator at your own risk—it’s very old & shady. No ice machine. Smelled of weed. I had suite and one room had A/C cold air and the bedroom only ran heat.
Stayed 2 nights in Feb 2025

6/10 Okay

Cindy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Would have rated this property higher had I not gone into the bathroom. Toilet seat slid around. Stoppers in sink and tub were broke so had to take both out for water to drain. Shower liner full of mildew. Water pressure average, not great. We stayed in the first room off the lobby, across from elevator and ice machine. Never heard either one. Beds and pillows were comfortable enough. Breakfast was not as advertised. No waffle set up, no cereals, no breads, no juice, and food provided was not prepared well. However, for the price I would stay here again.
Stayed 1 night in Mar 2025

2/10 Terrible

Christie

Stayed 3 nights in Feb 2025

2/10 Terrible

alicia

Stayed 2 nights in Feb 2025

2/10 Terrible

Isaiah

An amazing place to stay if you love hearing the noises other people make. Walls made of paper ensure that you get to be a part of absolutely every whispered conversation or TV show.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin, Dayton

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

CharlesJoseph, Guerneville

Very nice stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my staff perfect hotel
Stayed 2 nights in Feb 2025

2/10 Terrible

LaQuanya

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property was not clean, there were stains on the bed linen, spots and writing on the walls, the tubs looked dingy and a bad smell in the rooms. After being offered 5 rooms of which none were any different I requested a refund (which I an still waiting for) and I booked a room at another hotel.
Stayed 4 nights in Feb 2025