See all properties
Save

Hotel Del Carmen en el centro de Tuxtla Gutiérrez

3.0 star property

Photo gallery for Hotel Del Carmen en el centro de Tuxtla Gutiérrez

Terrace/patio
Property video
Exterior
Reception
Standard Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
2A. Ave Sur Pte # 826, Tuxtla Gutierrez, CHIS, 29000
  • Place, Marimba Park
    ‪3 min walk‬
  • Place, San Marcos Cathedral
    ‪11 min walk‬
  • Place, Tuxtla Guitierrez Central Square
    ‪11 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪97 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(26 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

Deluxe Suite, 1 King Bed with Sofa bed
Hotel Parque Marimba
Tuxtla Gutierrez
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 102 reviews
The price is NZ$86
includes taxes & fees
14 May - 15 May
Hotel Parque Marimba

About the area

Tuxtla Gutierrez

Hotel Del Carmen en el centro de Tuxtla Gutiérrez is centrally located in Tuxtla Gutierrez, a 5-minute walk from Museo de la Marimba and 11 minutes by foot from San Marcos Cathedral. .This hotel is 0.7 mi (1.1 km) from Tuxtla Guitierrez Central Square and 1.7 mi (2.8 km) from Plaza las Americas Shopping Mall.

What's nearby

  • Marimba Park - 3 min walk - 0.3 km
  • Bicentennial Park - 5 min walk - 0.5 km
  • Museo de la Marimba - 5 min walk - 0.5 km
  • San Marcos Cathedral - 11 min walk - 1.0 km
  • Tuxtla Guitierrez Central Square - 11 min walk - 1.0 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 41 min drive

Restaurants

  • ‪el taco loco - ‬4 min walk
  • ‪Comida China Bambú - ‬3 min walk
  • ‪Pillo's - ‬3 min walk
  • ‪Hotaru Café Y Ramen - ‬4 min walk
  • ‪Café San Carlos - ‬5 min walk

About this property

Hotel Del Carmen en el centro de Tuxtla Gutiérrez

Hotel Del Carmen en el centro de Tuxtla Gutiérrez offers 37 accommodations with complimentary newspapers and irons/ironing boards. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 37 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as desks and complimentary newspapers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include a hair salon, wedding services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM. An additional breakfast (subject to charges) is served daily.
Hotel Del Carmen en el centro de Tuxtla Gutiérrez has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 150 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Shopping centre

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Late check-in fee: MXN 350 for check-in between noon and 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 550 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: MXN 350 for check-in between noon and 3:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Del Carmen Tuxtla Gutierrez

Hotel Del Carmen

Hotel Del Carmen Tuxtla Gutierrez

Hotel Carmen Tuxtla Gutierrez

Carmen Tuxtla Gutierrez

Hotel Del Carmen

Hotel Del Carmen en el centro de Tuxtla Gutiérrez

Hotel Del Carmen en el centro de Tuxtla Gutiérrez Hotel

Hotel Del Carmen en el centro de Tuxtla Gutiérrez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 286 out of 529 reviews
Rating 8 - Good. 164 out of 529 reviews
Rating 6 - Okay. 53 out of 529 reviews
Rating 4 - Poor. 17 out of 529 reviews
Rating 2 - Terrible. 9 out of 529 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Franklin Dale

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks everyone!
Stayed 1 night in Jan 2026

10/10 Excellent

Salvador, Cabazon

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean place also good food
Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Stayed 2 nights in Dec 2025

10/10 Excellent

Veri Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very good staff
Stayed 2 nights in Dec 2025

10/10 Excellent

jeff

Stayed 2 nights in Dec 2025

6/10 Okay

Guillermo

Stayed 1 night in Nov 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean only the bathroom had mold but breakfast was so good you have choices and they cook in the moment . I reported the bathroom mold to be fixed but overall good specially the close to the zocalo center.
Stayed 1 night in Nov 2025

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really good stay here. The room was spotless and well looked after, and the shower had great water pressure, which was a big plus. The staff were friendly and welcoming, making the whole experience more pleasant. Breakfast was included – it was fairly simple, but more than enough to start the day. Overall, a comfortable stay with good value for money. I’d happily come back.
Breakfast included
Stayed 1 night in Sep 2025

8/10 Good

Salvador

Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Staff & service, property conditions & facilities
i have stayed at the Hotel del Carmen annually for many years on my trips to another location in Chiapas. They are always welcoming. When my schedule permits, I enjoy their breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

GABRIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado a sólo unas cuadras de la plaza la marimba , el personal muy amable y las instalaciones muy limpias
Stayed 2 nights in Jul 2025

8/10 Good

Celestino

Liked: Cleanliness, staff & service, property conditions & facilities
overall very good service. attentive staff and very friendly.
Stayed 2 nights in Mar 2025

6/10 Okay

Brizzetth

Liked: Cleanliness
Stayed 4 nights in May 2025

2/10 Terrible

Xiomara

Disliked: Cleanliness, property conditions & facilities
Do NOT stay here !!! Horrible experience. Staff were very rude. Did not provide breakfast (“included” with my room). Very loud- you can hear everything from your room. Lights do not turn off at night, it’s very hard to go to sleep. Rooms are small and dirty.
Stayed 4 nights in May 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bien ubicado a 2 cuadras del parque de la marimba, donde encontrarán varios restaurantes y tiendas para artesanías así como cafés, marimba de miércoles a domingo creo empieza a las 6 pm, también hay un autobús doble (double decker) con excursión alrededor de Tuxtla que sale de este mismo parque. La habitación está sencilla pero limpia y con aire acondicionado, el staff fue muy agradable y nos ayudó mucho. El desayunó buffet es muy rico y varía todos los días aunque no tiene muchos platillos para escoger, pero es más que suficiente. También está cerca del centro de Tuxtla y otros parques para turistear si les gusta caminar, definitivamente regresaremos.
Stayed 2 nights in Feb 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very accommodating to our needs during our stay!
Stayed 6 nights in Feb 2025

10/10 Excellent

Carlos

Stayed 1 night in Feb 2025

10/10 Excellent

Elsa

Travelled with partner
I liked the location. Walking distance to the plaza. The plaza has many restaurants, music and lots going on in the evening. Purchased our stay through “ Expedia”. NO breakfasts included. 🤔. Something to verify. Laundering right next door👍. Hotel room pretty small but was “ok”. Nice towels. Beds were fine. Small bathroom. Small TV. Nice sitting /common area in lobby.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place. It was perfect for my frist night in Chiapa. The staff was friendly and helpful and welcoming.
Stayed 1 night in Jan 2025

10/10 Excellent

Raquel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

GABRIELA

Stayed 2 nights in Dec 2024

10/10 Excellent

nelsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, affordable and good location, the staff were friendly
Stayed 1 night in Nov 2024

8/10 Good

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024