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Novotel Sunshine Coast Resort

4.0 star property

Photo gallery for Novotel Sunshine Coast Resort

Exterior
Individually decorated, desk, laptop workspace, iron/ironing board
Grand Bungalow, Overwater | In-room dining
Property entrance
Boating

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
270 Ocean Drive, Sunshine Coast, Twin Waters, QLD, 4564
  • Place, Yaroomba Beach
    ‪5 min walk‬
  • Place, Twin Waters Spa
    ‪10 min walk‬
  • Place, Twin Waters Golf Club
    ‪17 min walk‬
  • Airport, Maroochydore, QLD (MCY-Sunshine Coast)
    ‪8 min drive‬

Room options

View all photos for Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

7.8 out of 10
Good
(17 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

  • Lagoon view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, Lagoon View

Suite, Lagoon View

Suite, Lagoon View

  • Lagoon view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

  • Lagoon view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Garden View

Executive Room, 1 King Bed, Garden View

Executive Room, 1 King Bed, Garden View

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

7.8 out of 10
Good
(16 reviews)
  • Lagoon view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View

8.2 out of 10
Very good
(11 reviews)
  • Lagoon view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

  • Lagoon view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Bungalow, 1 Double Bed, Overwater

Deluxe Bungalow, 1 Double Bed, Overwater

Deluxe Bungalow, 1 Double Bed, Overwater

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Bungalow, Overwater

Grand Bungalow, Overwater

Grand Bungalow, Overwater

  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 Queen Bed, Garden View (Resort)

Room, 1 Queen Bed, Garden View (Resort)

Room, 1 Queen Bed, Garden View (Resort)

7.2 out of 10
Good
(7 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Sunshine Coast

Located in Sunshine Coast (Twin Waters), Novotel Sunshine Coast Resort is within a 5-minute drive of Twin Waters Golf Club and Mudjimba Beach. .This beach hotel is 2.5 mi (4 km) from Marcoola Beach and 6.6 mi (10.7 km) from Sunshine Plaza.

What's nearby

  • Maroochy River Conservation Park - 3 min walk - 0.3 km
  • Yaroomba Beach - 5 min walk - 0.5 km
  • Twin Waters Spa - 10 min walk - 0.9 km
  • Twin Waters Golf Club - 17 min walk - 1.5 km
  • Mudjimba Beach - 3 min drive - 2.3 km

Getting around

  • Nambour Station - 24 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 9 min drive

Restaurants

  • ‪Florentina's Trattoria - ‬2 min drive
  • ‪North Shore Tavern - ‬5 min drive
  • ‪Sol bar - ‬10 min drive
  • ‪The Post Office - ‬11 min drive
  • ‪Meekak korean bBQ - ‬10 min drive

About this property

Novotel Sunshine Coast Resort

Novotel Sunshine Coast Resort offers 361 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually decorated. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 361 guestrooms featuring refrigerators. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at Sola Restaurant, a buffet restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sunshine Coast? This hotel has 12109 square feet (1125 square meters) of space consisting of conference space and 12 meeting rooms. Free self parking is available onsite.
Sola Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sola Bar - This bar is located by the pool. Open daily.
Deli Cafe - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Deli Cafe
  • Sola Bar
  • Sola Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Hot tub
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Paddleboard
  • Sailing
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 12,109 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On a lake
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort

Novotel Sunshine Coast Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 343 out of 1001 reviews
Rating 8 - Good. 318 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 74 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Vikki

Liked: Cleanliness, property conditions & facilities
Love this place
Stayed 1 night in Jan 2026

8/10 Good

Franchesca

Liked: Cleanliness, amenities
The amenities were excellent and the staff were very good. The food was great and the portions we large ( my pizza and tiramisu would have served two easily). However I did find the room a little shabby and in need of some updates. There was no hot water in the shower but it worked in the sink which I couldn't understand. Also the hairdryer didn't work but I didn't find that out until my last morning. The location was lovely and I had a nice garden view room but I definitely feel they need to do some upgrades to bring the rooms up to a better standard because if you go by the lobby you expect a little more bang for your buck!
Stayed 2 nights in Jan 2026

10/10 Excellent

Aram

Stayed 3 nights in Dec 2025

6/10 Okay

David

Liked: Cleanliness
Getting very run down. Checked in at 3pm but had to wait for room to be ready.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Nov 2025

6/10 Okay

Gina, RUNAWAY BAY

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel is becoming quite dated and needs some urgent maintenance. The rooms are very dated and the carpet smells weird. The room I booked was supposed to have a queen and "twin" bed. We had a Queen and a single bed which was very small. The food from the restaurant was not good. Our burgers were burnt. The bar staff were not friendly or experiences. They couldn't make a spicy a margarita. The hot tub was not as hot as it was when we stayed 2 years ago and it was dirty. It's in a lovely location but it needs a major overhaul. No restaurants open late nearby.
Stayed 1 night in Dec 2025

10/10 Excellent

Erika

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean and very comfy, staff were lovely.
Stayed 1 night in Nov 2025

8/10 Good

Belinda

Stayed 1 night in Nov 2025

10/10 Excellent

Jae Moon

Stayed 1 night in Nov 2025

6/10 Okay

Belinda

Travelled with partner
Liked: Cleanliness
We have stayed before property is in need of some maintenance in the accommodation side of things. Our room was neat and tidy however our mattress had see better days. We have come across this in the past. They definitely get there money’s worth out of mattresses. Buffet breakfast was lovely however the restaurant itself could do with a revamp. We’ve been going there for 13years and not much has changed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Emilea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything, it was beautiful
Stayed 1 night in Nov 2025

6/10 Okay

SHELLEY

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is in an amazing location and has great facilities, food and staff but really needs some love, there were holes in the roof of some of the walkways and paint peeling etc Such a shame because everything else is great. Special shout out to Emily in the restaurant who was just lovely and so helpful. In short, great hotel but dated. Spend some money Accor and bring this wonderful place back to its full glory!
Stayed 2 nights in Nov 2025

10/10 Excellent

Omid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsem staff
Stayed 2 nights in Nov 2025

4/10 Poor

Sam

Business traveller
Disliked: Staff & service, amenities
Rooms lacked any basic necessity like drinking water or bathroom amenities. Rooms were only cleaned upon request. Front desk staff had the attitude they didn’t want to be there. Far from the Accor standards.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rowena

Travelled with family
Liked: Cleanliness, amenities
Amazing resort with great amenities! The location is stunning.
Stayed 2 nights in Nov 2025

10/10 Excellent

JADE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location with lots of activities included for the price including kayaking and little caterman boats. Other options such as bike hire onsite at a reasonable price. Kangaroos around the grounds, right outside the apartment door. Staff were courteous and accommodating. The room itself was simple, but functional
Stayed 2 nights in Nov 2025

10/10 Excellent

Craig

Stayed 1 night in Nov 2025

4/10 Poor

Jason

Travelled with partner
All if it ! The room was ok but the bed was absolutely terrible.. the worst I’ve ever slept in ! It was hard and uneven , the pillows were very uncomfortable. It was muggy and hot ! The air conditioner wouldn’t work so couldn’t sleep! The check-in was really disappointing, our room wasn’t ready upon arrival , there was no politeness to it , staff couldn’t t care less as they were rushed off their feet! It took for me to go and enquire 45 minutes later for them to say sorry. No compensation offered. You also had to lug your suitcases up 2 flights of stairs! The food at the sola restaurant was terrible . I would never stay there again !
Stayed 2 nights in Nov 2025

8/10 Good

Koley

Liked: Cleanliness, staff & service, amenities
Everything was great, bed a little firm but we had a great stay with the Novotel
Stayed 1 night in Nov 2025

10/10 Excellent

Rachael

Stayed 1 night in Oct 2025

10/10 Excellent

Delvene

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

ray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet and staff were friendly and helpful
Stayed 1 night in Oct 2025

2/10 Terrible

Nicolina

Room
Stayed 2 nights in Oct 2025