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Novotel Sunshine Coast Resort

4.0 star property

Photo gallery for Novotel Sunshine Coast Resort

Outdoor pool, pool umbrellas
Grand Bungalow, Overwater
Grand Bungalow, Overwater | In-room dining
Breakfast and dinner served
Grand Bungalow, Overwater | Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
270 Ocean Drive, Sunshine Coast, Twin Waters, QLD, 4564
  • Place, Maroochy River Conservation Park
    ‪3 min walk‬
  • Place, Yaroomba Beach
    ‪5 min walk‬
  • Place, Twin Waters Golf Club
    ‪17 min walk‬
  • Airport, Maroochydore, QLD (MCY-Sunshine Coast)
    ‪7 min drive‬

Room options

View all photos for Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

7.6 out of 10
Good
(21 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

  • Lagoon view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, Lagoon View

Suite, Lagoon View

Suite, Lagoon View

7.2 out of 10
Good
(15 reviews)
  • Lagoon view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

  • Lagoon view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Garden View

Executive Room, 1 King Bed, Garden View

Executive Room, 1 King Bed, Garden View

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

7.8 out of 10
Good
(17 reviews)
  • Lagoon view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View

8.2 out of 10
Very good
(11 reviews)
  • Lagoon view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

  • Lagoon view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Bungalow, 1 Double Bed, Overwater

Deluxe Bungalow, 1 Double Bed, Overwater

Deluxe Bungalow, 1 Double Bed, Overwater

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Bungalow, Overwater

Grand Bungalow, Overwater

Grand Bungalow, Overwater

  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 Queen Bed, Garden View (Resort)

Room, 1 Queen Bed, Garden View (Resort)

Room, 1 Queen Bed, Garden View (Resort)

7.2 out of 10
Good
(7 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Sunshine Coast

Located in Sunshine Coast (Twin Waters), Novotel Sunshine Coast Resort is within a 5-minute drive of Twin Waters Golf Club and Mudjimba Beach. .This beach hotel is 2.5 mi (4 km) from Marcoola Beach and 6.6 mi (10.7 km) from Sunshine Plaza.

What's nearby

  • Maroochy River Conservation Park - 3 min walk - 0.3 km
  • Yaroomba Beach - 5 min walk - 0.5 km
  • Twin Waters Spa - 10 min walk - 0.9 km
  • Twin Waters Golf Club - 17 min walk - 1.5 km
  • Mudjimba Beach - 3 min drive - 2.3 km

Getting around

  • Nambour Station - 24 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 9 min drive

Restaurants

  • ‪North Shore Tavern - ‬5 min drive
  • ‪The Boat Shed - ‬13 min drive
  • ‪Florentina's Trattoria - ‬2 min drive
  • ‪Guzman Y Gomez - ‬10 min drive
  • ‪The Island Surf & Espresso - ‬2 min drive

About this property

Novotel Sunshine Coast Resort

Novotel Sunshine Coast Resort offers 361 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually decorated. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 361 guestrooms featuring refrigerators. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at Sola Restaurant, a buffet restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sunshine Coast? This hotel has 12109 square feet (1125 square meters) of space consisting of conference space and 12 meeting rooms. Free self parking is available onsite.
Sola Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sola Bar - This bar is located by the pool. Open daily.
Deli Cafe - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Deli Cafe
  • Sola Bar
  • Sola Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Hot tub
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Paddleboard
  • Sailing
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 12,109 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On a lake
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Resort Twin Waters

Novotel Twin Waters

Novotel Twin Waters Resort

Twin Waters Novotel

Twin Waters Novotel Resort

Twin Waters Resort

Novotel Sunshine Coast Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 339 out of 1001 reviews
Rating 8 - Good. 312 out of 1001 reviews
Rating 6 - Okay. 180 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 76 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

ross

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
great property for family’s starting to get a bit old now though some areas no longer being used like old bar area now used for kids play area rooms are good size for family’s but again starting to look a bit old pool area and lakes still the jewel of the property and we spent everyday there grandkids loved it
Stayed 5 nights in Apr 2026

6/10 Okay

Rebecca

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Long wait to check in, bathroom was dirty, limited in room dining options for families.
Stayed 1 night in Apr 2026

6/10 Okay

Emily

Stayed 1 night in Feb 2026

10/10 Excellent

Darren

Stayed 1 night in Feb 2026

6/10 Okay

Reginald

Stayed 3 nights in Feb 2026

6/10 Okay

Judith

Stayed 1 night in Feb 2026

10/10 Excellent

JP

Stayed 1 night in Feb 2026

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great set up in the room with seperate storage / suitcase area
Stayed 4 nights in Feb 2026

4/10 Poor

Antoinette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff were fantastic but the state of the room was very poor - especially for what it cost! We had an unclean floor, including a dead spider, the walls had something dripped down on it and even when showed to the evening staff was never cleaned off. We had a trail of ants marching in along the floors and walls which we had bug sprayed…..plus we saw paint peeling from along wall on entry and all over the bathroom ceiling. I feel the whole site is showing its age….would be ok if you were expecting a campsite or hostel!
Stayed 1 night in Feb 2026

10/10 Excellent

Danno

Stayed 1 night in Jan 2026

6/10 Okay

Arden

Stayed 1 night in Jan 2026

10/10 Excellent

Ceri

Stayed 2 nights in Jan 2026

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff and amenities
Stayed 5 nights in Jan 2026

6/10 Okay

Aaron

Liked: Staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Ceri

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was upgraded to none of the bungalow’s and it was amazing and I’m very appreciative of that offer thank you kindly
Stayed 2 nights in Jan 2026

10/10 Excellent

Vikki

Liked: Cleanliness, property conditions & facilities
Love this place
Stayed 1 night in Jan 2026

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
The facilities and programmes for kids
Stayed 1 night in Jan 2026

2/10 Terrible

Lauren

Stayed 2 nights in Jan 2026

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities
Staff are so friendly and keen to help. We had an issue with our room and it was sorted immediately and then someone called the next day
Stayed 4 nights in Jan 2026

8/10 Good

Franchesca

Liked: Cleanliness, amenities
The amenities were excellent and the staff were very good. The food was great and the portions we large ( my pizza and tiramisu would have served two easily). However I did find the room a little shabby and in need of some updates. There was no hot water in the shower but it worked in the sink which I couldn't understand. Also the hairdryer didn't work but I didn't find that out until my last morning. The location was lovely and I had a nice garden view room but I definitely feel they need to do some upgrades to bring the rooms up to a better standard because if you go by the lobby you expect a little more bang for your buck!
Stayed 2 nights in Jan 2026

6/10 Okay

Nathan

Disliked: Property conditions & facilities
Staff were lovely. However the rooms and overall resort looked and felt tired.
Stayed 1 night in Jan 2026

10/10 Excellent

Aram

Stayed 3 nights in Dec 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Would have loved a longer stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities
Nice check in and got the king bed we wanted
Stayed 1 night in Jan 2026

8/10 Good

Domenica

Liked: Cleanliness, property conditions & facilities
Clean and comfy room; staff very welcoming and courteous; garden and BBQ area to be cleaned/fixed up.
Stayed 6 nights in Jan 2026