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Novotel Sunshine Coast Resort

4.0 star property

Photo gallery for Novotel Sunshine Coast Resort

Property entrance
Gazebo
Property grounds
Boating
Executive Room, 1 King Bed, Lagoon View

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Hot tub
  • Gym

Explore the area

View map
270 Ocean Drive, Sunshine Coast, Twin Waters, QLD, 4564
  • Place, Yaroomba Beach
    ‪5 min walk‬
  • Place, Twin Waters Golf Club
    ‪17 min walk‬
  • Place, Mudjimba Beach
    ‪3 min drive‬
  • Airport, Maroochydore, QLD (MCY-Sunshine Coast)
    ‪8 min drive‬

Room options

View all photos for Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

7.8 out of 10
Good
(16 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

  • 29 sq m
  • Lagoon view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, Lagoon View

Individually decorated, desk, laptop workspace, iron/ironing board

Suite, Lagoon View

  • 52 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

  • 75 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Garden View

Executive Room, 1 King Bed, Garden View

Executive Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

7.6 out of 10
Good
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View

8.2 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

7.2 out of 10
Good
(17 reviews)
  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Bungalow, 1 Double Bed, Overwater

Deluxe Bungalow, 1 Double Bed, Overwater

Deluxe Bungalow, 1 Double Bed, Overwater

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Bungalow, Overwater

Grand Bungalow, Overwater

Grand Bungalow, Overwater

  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 Queen Bed, Garden View (Resort)

Room, 1 Queen Bed, Garden View (Resort)

Room, 1 Queen Bed, Garden View (Resort)

8.0 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Sunshine Coast

Located in Sunshine Coast (Twin Waters), Novotel Sunshine Coast Resort is within a 5-minute drive of Twin Waters Golf Club and Mudjimba Beach. .This beach hotel is 2.4 mi (3.9 km) from Marcoola Beach and 5.9 mi (9.5 km) from Sunshine Plaza.

What's nearby

  • Maroochy River Conservation Park - 3 min walk - 0.3 km
  • Yaroomba Beach - 5 min walk - 0.5 km
  • Twin Waters Spa - 10 min walk - 0.9 km
  • Twin Waters Golf Club - 17 min walk - 1.5 km
  • Mudjimba Beach - 3 min drive - 2.3 km

Getting around

  • Nambour Station - 17 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 6 min drive

Restaurants

  • ‪The Post Office - ‬10 min drive
  • ‪Florentina's Trattoria - ‬2 min drive
  • ‪Red Sea - ‬10 min drive
  • Cock and Hen
  • ‪Sneaky Baron - ‬11 min drive

About this property

Novotel Sunshine Coast Resort

Family fun on the beach, with outdoor pool, near Twin Waters Golf Club
Novotel Sunshine Coast Resort offers 361 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually decorated. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 361 guestrooms featuring refrigerators. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at Sola Restaurant, a buffet restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sunshine Coast? This hotel has 12109 square feet (1125 square meters) of space consisting of conference space and 12 meeting rooms. Free self parking is available onsite.
Sola Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sola Bar - This bar is located by the pool. Open daily.
Deli Cafe - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Deli Cafe
  • Sola Bar
  • Sola Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Hot tub
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Paddleboard
  • Sailing
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 12,109 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On a lake
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort

Novotel Sunshine Coast Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 335 out of 1001 reviews
Rating 8 - Good. 316 out of 1001 reviews
Rating 6 - Okay. 180 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 73 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

JADE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location with lots of activities included for the price including kayaking and little caterman boats. Other options such as bike hire onsite at a reasonable price. Kangaroos around the grounds, right outside the apartment door. Staff were courteous and accommodating. The room itself was simple, but functional
Stayed 2 nights in Nov 2025

6/10 Okay

Emma

Travelled with group
Liked: Staff & service, amenities
Staff were wonderful. The rooms are looking old and run down. Definitely in need of an update for the price to stay here. Beds were super comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Harry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, resort is well setup but needs a pressure clean and the tv's are samsung only so its impossible to cast or stream from your iphone.
Stayed 3 nights in Oct 2025

4/10 Poor

Glenn

Business traveller
Disliked: Property conditions & facilities
Rooms are really dated and tired, probably needed a refurb about 10 years ago The grounds etc are nice though.
Stayed 2 nights in Aug 2025

6/10 Okay

Marshal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms weren’t that nice compared to photos and pricing for a night bit of a let down Main area was very nice, and close to beach
Stayed 1 night in Sep 2025

4/10 Poor

Terry

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Lovely gardens and reception. Room in very poor condition. Needs a serious upgrade, esp to the bathroom.
Stayed 1 night in Sep 2025

10/10 Excellent

Masako

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We touched Australian nature and run into kangaroos were amazing! Activities are plenty and huge lake for humbling and running. It’s a hotel but I feel like it’s kind of villa. High recommended for everyone especially for families with kids.
Stayed 1 night in Aug 2025

8/10 Good

RODNEY

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced and extremely poor condition

What a woefully kept hotel. There was heavy rain which poured through the covered walkways like a raging river. No amenities in these overpriced rooms (water, shower cap etc). Basically it’s an overpriced motel with a fancy lobby. Save your money and go elsewhere
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 3 nights in Jul 2025

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was painfully slow. Only two staff for a Friday afternoon. Room was excellent. Same for the surroundings, breakfast and breakfast staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Stayed 3 nights in Jul 2025

10/10 Excellent

Simon

Stayed 1 night in Jul 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Victoria

Business traveller
I checked in and took so long nurodivergent Foster child having melt down and didn't get the róom key then manger was going to meet me out front with key and I was in there 15 20 mins so left and had to pay else where
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in order to attend an event in Maroochydore
Stayed 3 nights in Jul 2025

4/10 Poor

Damien

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Jodi

Stayed 1 night in Jul 2025

2/10 Terrible

Alison

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Danika

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
When we got to the resort, we didn’t get the room we booked for. So they told us they were upgrading us to a room that was on the floor Level, which we specifically chose not to get with the last room, due to security issues. The electricity in the room along the wall behind the bed didn’t work so no lamps for the beside table., the toilet had a constant running noise and we couldn’t turn the water off to stop it, so we heard it all through the night. And it had an old smell to it. Like the room hadn’t been used in a while or it had been shut up for a long time and had an old person smell to it.
Stayed 1 night in Jun 2025

2/10 Terrible

Ellen

Disliked: Staff & service, property conditions & facilities
Paid for Lagoon view but was very limited to view. Room was so far from facilities and phone in room was not working. Had to use mobile to ring resort to get someone to answer. A/c noisy and when turned off refrigerator was noisy.
Find the lagoon
None of single itemised buttons worked and reception did not answer
Stayed 1 night in Jun 2025

8/10 Good

Kerri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms need a refurb - we have stayed various times & have noticed a lot of deterioration
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through
Stayed 1 night in Jun 2025