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JW Marriott The Rosseau Muskoka Resort & Spa

Photo gallery for JW Marriott The Rosseau Muskoka Resort & Spa

View from property
Creator video - submitted by Nikita's Travel Guides
Private beach, waterskiing, kayaking, motor boating
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Spa pool
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
1050 Paignton House Road, Muskoka Lakes, ON, P0B1G0
  • Place, Lake Rosseau
    ‪2 min walk‬
  • Place, Muskoka Sports and Recreation
    ‪7 min walk‬
  • Place, The Rock Golf Course
    ‪20 min walk‬
  • Airport, Muskoka, ON (YQA)
    ‪50 min drive‬

Room options

View all photos for Junior Suite, 2 Bedrooms, Courtyard View (Balcony)

55-inch LCD TV with cable channels, TV, fireplace

Junior Suite, 2 Bedrooms, Courtyard View (Balcony)

9.6 out of 10
Exceptional
(4 reviews)
  • 101 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 2 Bedrooms, Balcony, Lake View

55-inch LCD TV with cable channels, TV, fireplace

Junior Suite, 2 Bedrooms, Balcony, Lake View

8.0 out of 10
Very good
(1 review)
  • Water view
  • 101 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Fireplace (No View, Fireplace)

55-inch LCD TV with cable channels, TV, fireplace

Suite, 2 Bedrooms, Fireplace (No View, Fireplace)

  • 117 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Courtyard View

Premium bedding, down duvets, in-room safe, iron/ironing board

Studio, 1 King Bed with Sofa bed, Courtyard View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Courtyard View

Premium bedding, down duvets, in-room safe, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking, Courtyard View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Lake View (Balcony)

Premium bedding, down duvets, in-room safe, iron/ironing board

Studio, 1 King Bed with Sofa bed, Lake View (Balcony)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony

55-inch LCD TV with cable channels, TV, fireplace

Suite, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Lake View

55-inch LCD TV with cable channels, TV, fireplace

Suite, 1 Bedroom, Lake View

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Fireplace, Courtyard View

55-inch LCD TV with cable channels, TV, fireplace

Suite, 1 Bedroom, Fireplace, Courtyard View

8.6 out of 10
Excellent
(4 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Courtyard View (Balcony)

55-inch LCD TV with cable channels, TV, fireplace

Suite, 1 Bedroom, Courtyard View (Balcony)

8.4 out of 10
Very good
(7 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Lake View (Balcony)

55-inch LCD TV with cable channels, TV, fireplace

Suite, 1 Bedroom, Lake View (Balcony)

9.8 out of 10
Exceptional
(8 reviews)
  • Water view
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony (View)

55-inch LCD TV with cable channels, TV, fireplace

Suite, 2 Bedrooms, Non Smoking, Balcony (View)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds, Courtyard View (Fireplace)

A hotel room with two beds, a television, a fireplace, and a dining area.

Studio, 2 Queen Beds, Courtyard View (Fireplace)

8.8 out of 10
Excellent
(16 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Courtyard View

Premium bedding, down duvets, in-room safe, iron/ironing board

Studio, 1 King Bed with Sofa bed, Courtyard View

8.4 out of 10
Very good
(5 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Courtyard View

Premium bedding, down duvets, in-room safe, iron/ironing board

Studio, 1 King Bed with Sofa bed, Balcony, Courtyard View

9.6 out of 10
Exceptional
(10 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds, Balcony, Courtyard View

A hotel room with two beds, a television, a fireplace, and a dining area.

Studio, 2 Queen Beds, Balcony, Courtyard View

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Lake View (Balcony)

Premium bedding, down duvets, in-room safe, iron/ironing board

Studio, 1 King Bed with Sofa bed, Lake View (Balcony)

9.6 out of 10
Exceptional
(15 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 2 Bedrooms, Balcony, Lake View

55-inch LCD TV with cable channels, TV, fireplace

Executive Suite, 2 Bedrooms, Balcony, Lake View

9.8 out of 10
Exceptional
(6 reviews)
  • Water view
  • 120 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Non Smoking (Balcony, Lake View)

55-inch LCD TV with cable channels, TV, fireplace

Suite, 2 Bedrooms, Non Smoking (Balcony, Lake View)

  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds, Non Smoking (Fireplace, Courtyard View)

A hotel room with two beds, a television, a fireplace, and a dining area.

Studio, 2 Queen Beds, Non Smoking (Fireplace, Courtyard View)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Courtyard View (Fireplace)

Premium bedding, down duvets, in-room safe, iron/ironing board

Studio, 1 King Bed with Sofa bed, Courtyard View (Fireplace)

9.4 out of 10
Exceptional
(34 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Minett

With a stay at JW Marriott The Rosseau Muskoka Resort & Spa in Muskoka Lakes, you'll be 0.7 mi (1 km) from The Rock Golf Course and 14.3 mi (23 km) from Muskoka Lakes Winery. .This beach resort is 14.3 mi (23.1 km) from Aspen Valley Wildlife Sanctuary.
View more Resorts in MinettOpens in a new window

What's nearby

  • Lake Rosseau - 2 min walk - 0.2 km
  • Muskoka Sports and Recreation - 7 min walk - 0.6 km
  • Pine Ridges Golf Course - 16 min walk - 1.4 km
  • The Rock Golf Course - 20 min walk - 1.7 km
  • Muskoka Lakes Winery - 26 min drive - 29.4 km

Getting around

  • Toronto Pearson Intl. Airport (YYZ) - 139 min drive

Restaurants

  • ‪The Juicery - ‬17 min drive
  • ‪Olivers Coffee - ‬15 min drive
  • ‪Subway - ‬16 min drive
  • ‪Rosseau Bakery Variety - ‬20 min drive
  • ‪Bass Lake Roadhouse - ‬25 min drive

About this property

JW Marriott The Rosseau Muskoka Resort & Spa

JW Marriott The Rosseau Muskoka Resort & Spa offers 221 air-conditioned accommodations with fireplaces and safes. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 4.5-star resort have kitchenettes with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Muskoka Lakes resort provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, a marina, and complimentary bicycles are featured at the resort. 2 outdoor swimming pools and 3 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a 24-hour fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

HydroSpa Muskoka has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 221 air-conditioned rooms featuring fireplaces and LCD televisions. Your bed comes with down comforters and premium bedding. Kitchenettes are outfitted with stovetops and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor pools or 3 hot tubs, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Cottages, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Muskoka Lakes? This resort has 11264 square feet (1046 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Cottages - This restaurant serves breakfast only.
Teca - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Lakes,the gathering-place - This lobby lounge serves lunch and dinner. Open daily.
Muskoka Chophouse - This steakhouse serves dinner only. Reservations are required. Open select days.
Country Market - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (CAD 30 per night)
  • Valet parking on site (CAD 60 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cottages
  • Country Market
  • Lakes,the gathering-place
  • Muskoka Chophouse
  • Teca

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 3 hot tubs
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Cross-country skiing
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Library
  • Motor boating
  • Personal motorised watercraft
  • Rowing/canoeing
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Snowshoeing
  • Splash pad
  • Steam room
  • Water skiing
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 11,264 square feet of conference space
  • 15 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Marina
  • On a lake
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 49.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 66.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Fitness center access
  • In-room bottled water
  • In-room safe
  • Laundry facilities
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 42 per person
  • Uncovered self parking fee: CAD 30.00 per night (in/out privileges)
  • Valet parking fee: CAD 60.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 49.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Resort Muskoka
JW Marriott Rosseau Muskoka Minett
JW Marriott Rosseau Muskoka Resort Minett
Jw Marriott Minett
The Rosseau, a Jw Marriott Hotel Minett
JW Marriott Rosseau Muskoka Resort
JW Marriott Rosseau Resort
JW Marriott Rosseau Muskoka
JW Marriott Rosseau
JW Marriott The Rosseau Muskoka Resort Spa
JW Marriott The Rosseau Muskoka Resort & Spa Resort
JW Marriott The Rosseau Muskoka Resort & Spa Muskoka Lakes

JW Marriott The Rosseau Muskoka Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerrel

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was ok, but hotel area is beautiful.
Stayed 1 night in Dec 2025

10/10 Excellent

inderpreet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff
Stayed 1 night in Jan 2026

6/10 Okay

Guntars

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was ok. Just ok. Not at all worth the price.
Stayed 1 night in Jan 2026

10/10 Excellent

Augusto

Stayed 2 nights in Jan 2026

8/10 Good

Schanelle

Stayed 2 nights in Dec 2025

10/10 Excellent

andrei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

2/10 Terrible

Joey

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was a surprise parking charge of $30 / night. That is a completely ridiculous charge for parking. They had a large conference and couldn't control them at night. They were very loud outside in the main area until 2am. Not sure why no staff didn’t do anything about this. I got little sleep for two nights because of this. I have been going here for 15 years and this was the worse experience I have ever had. They wouldn't even waive the parking charges which were not listed on my expedia invoice.
Stayed 4 nights in Jan 2026

10/10 Excellent

greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and relaxing atmosphere
Stayed 2 nights in Nov 2025

10/10 Excellent

andrea

Liked: Cleanliness, staff & service
The breakfast and lobby area was to hot for temperature
Stayed 1 night in Dec 2025

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and awesome facilities
Stayed 1 night in Dec 2025

6/10 Okay

Joyce

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
I loved the staff, but for the huge hotel bill…I am quite disappointed with some of the details: My family and I have been staying at the JW Marriott for over 10 years- since it first opened. As usual, the staff was amazing- in fact better than ever. The location and luxurious setting as usual speaks positively for itself. However there were some serious issues this time which I think need to be addressed especially for such an expensive hotel. AMENITIES Of the 2 showers in the ladies change room in the swimming pool area- one was broken and didn’t work, the other never got hot. The same problem with some of the room showers- (we went with a large group- complaints all around). The hot tub was also not working some of the time… IMPORTANT-The icy steel handles leading into outdoor water facilities caused cuts and tears on our kids hands (my daughter’s hand tore open in several places and had to be professionally bandaged by the hotel medic)… this could have been prevented- and handles should have been wrapped in rubber… IN ROOM In room sofa bed (they knew we needed to use it) missing sheets, pillows, blankets The kitchen looks great… but no pots to cook with… PARKING: why charge for parking? We are not in the city… this is a large property with huge parking space and nothing around…. Surely for the huge hotel bill, parking should be included. I think the hotel needs some more attention paid to the details in order to justify charging such large resort fees.
Stayed 2 nights in Dec 2025

4/10 Poor

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Brankica

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Resort introduced a new $30/day self parking fee that they don’t disclose. Self parking was complimentary in our past stays.
Stayed 3 nights in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the view from our room. And the staff were all lovely. Very accommodating.
Stayed 1 night in Dec 2025

10/10 Excellent

Naveen

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for families
Stayed 2 nights in Dec 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in Dec 2025

2/10 Terrible

Mahsa

Liked: Cleanliness, amenities, property conditions & facilities
I paid in expedia with breakfast included but the hotel refused and said your room doesn't have breakfast and you have to pay extra for each person
Stayed 1 night in Dec 2025

10/10 Excellent

Xingye

Stayed 1 night in Dec 2025

6/10 Okay

Alexei

Liked: Staff & service, amenities
​My experience was mediocre and did not feel like a good value for the money. The resort lacked adequate family entertainment and "fun" factors. While the staff was okay, the facilities need attention—specifically regarding cleanliness in common areas. ​Inside the room, the beds were uncomfortable, and the balcony doors were sealed shut despite the heating not regulating properly. For a luxury price, I expected a much higher standard of comfort and engagement.
Stayed 2 nights in Dec 2025

8/10 Good

Ying

Stayed 2 nights in Dec 2025

6/10 Okay

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Avinash

Stayed 2 nights in Dec 2025

10/10 Excellent

Zheng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were really nice and helpful. The room we stayed in was spacious and clean. We went there in the coldest weather and the outdoor hot spa was just amazing. The only downside was that the room was not really soundproof. There were some guests partying over midnight and it was really noisy and annoying to us.
Stayed 2 nights in Dec 2025

8/10 Good

Simran

Stayed 1 night in Dec 2025