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Explore the area

  • Place, Plaza de Santa Ana
    ‪5 min walk‬
  • Place, Thyssen-Bornemisza National Museum
    ‪5 min walk‬
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (4 pax)

Apartment, 1 Bedroom (4 pax) | Living area

Apartment, 1 Bedroom (4 pax)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (4 pax)

Apartment, 2 Bedrooms (4 pax) | Living area

Apartment, 2 Bedrooms (4 pax)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms (6 pax)

Down duvets, memory-foam beds, desk, iron/ironing board

Apartment, 2 Bedrooms, 2 Bathrooms (6 pax)

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Duplex, 1 Bedroom (3 pax)

Duplex, 1 Bedroom (3 pax) | Living area

Duplex, 1 Bedroom (3 pax)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Duplex, 2 Bedrooms, 2 Bathrooms (6 pax)

Duplex, 2 Bedrooms, 2 Bathrooms (6 pax) | Living area

Duplex, 2 Bedrooms, 2 Bathrooms (6 pax)

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Duplex, 3 Bedrooms, 2 Bathrooms (8 pax)

Duplex, 3 Bedrooms, 2 Bathrooms (8 pax)

Duplex, 3 Bedrooms, 2 Bathrooms (8 pax)

  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds, 2 Single Beds and 1 Double Sofa Bed

Similar properties

Apartment, 1 Bedroom | City view
Smartr Atocha Reina Sofia
  • Kitchen
  • Washing machine
  • Pet-friendly
  • Free Wi-Fi
4.1 out of 5, Very good, 60 reviews
The price is NZ$262
includes taxes & fees
26 Mar - 27 Mar
Smartr Atocha Reina Sofia

About the area

Madrid

With a stay at Smartr Madrid Atocha, you'll be centrally located in Madrid, within a 10-minute walk of Plaza de Santa Ana and Prado Museum. .This aparthotel is 0.6 mi (0.9 km) from Museo Nacional Centro de Arte Reina Sofía and 0.6 mi (0.9 km) from Thyssen-Bornemisza National Museum.
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What's nearby

  • Prado Museum - 5 min walk - 0.4 km
  • Plaza de Santa Ana - 5 min walk - 0.4 km
  • Thyssen-Bornemisza National Museum - 5 min walk - 0.5 km
  • Museo Nacional Centro de Arte Reina Sofía - 6 min walk - 0.6 km
  • Plaza Mayor - 13 min walk - 1.1 km

Getting around

  • Anton Martin Station - 4 min walk
  • Madrid (XOC-Atocha Train Station) - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 30 min drive

Restaurants

  • ‪Chocolat - ‬1 min walk
  • ‪El Sur De Moratin - ‬1 min walk
  • ‪Triciclo Restaurante y Barra - ‬1 min walk
  • ‪Masala Darbar - ‬1 min walk
  • ‪Dos Gardenias - ‬1 min walk

About this property

Smartr Madrid Atocha

Smartr Madrid Atocha offers 15 air-conditioned accommodations with coffee/tea makers and hair dryers. Memory foam beds feature down comforters. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is provided on request.

Make yourself at home in one of the 15 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Your memory foam bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include express check-out, multilingual staff, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 47-inch TV with cable channels

Laundry

  • Washing machine

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Mobile key entry
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Window guards

General

  • 1 building
  • 15 units
  • 4 floors
  • Built in 1932
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an access code
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 50 per stay
  • A damage deposit of EUR 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (up to 2 years old)
  • Housekeeping fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include window guards
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Madrid4Rentals Barrio las Letras
SmartRentals Atocha Apartment Madrid
SmartRentals Atocha Apartment
SmartRentals Atocha Madrid
SmartRentals Atocha
Madrid SmartRentals Atocha Apartment
Madrid SmartRentals Atocha Apartment Madrid
Madrid SmartRentals Atocha Madrid

Smartr Madrid Atocha Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 98 out of 231 reviews
Rating 8 - Good. 75 out of 231 reviews
Rating 6 - Okay. 28 out of 231 reviews
Rating 4 - Poor. 13 out of 231 reviews
Rating 2 - Terrible. 17 out of 231 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Yessica

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place

2/10 Terrible

Thomas

Travelled with group
Liked: Cleanliness
Terrible mess getting codes for entry. I sent all info and credit card deposit in advance. Expected codes on date of stay. No response from property. Phone turned off. No response to text. Finally Hotel. Com sent me to the wrong property management office address . It was a mess!
Stayed 1 night in Sep 2024

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Abdirahman

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place in a very walkable neighborhood near the subway and the Prado. They made everything easy, providing all the information we needed and answering our questions, and then leaving us to just live in the apartment. Highly recommended!
Stayed 7 nights in Jul 2024

4/10 Poor

Rodrigo

Travelled with family
Disliked: Cleanliness, room comfort

Totally ghetto

First thing we got as welcome greeting a set of buckets and moping set ! Then, the rooms could never be chilled due to the A/C would not work properly. The attic is right under the Madrid sun , we spent the time sweating like in a sauna ! Unfortunately, we could not move out due to summer time and places were completely book. I will definitely want my money back !
Next to the sink a welcome set on buckets and moping stick !
Stained furniture
The walls with freak old designs
More stain furniture. Not welcome to seat there !
Stayed 3 nights in Jun 2024

4/10 Poor

Rodrigo

Travelled with family
Disliked: Cleanliness, room comfort

Totally ghetto

First thing we got as welcome greeting a set of buckets and moping set ! Then, the rooms could never be chilled due to the A/C would not work properly. The attic is right under the Madrid sun , we spent the time sweating like in a sauna ! Unfortunately, we could not move out due to summer time and places were completely book. I will definitely want my money back !
Next to the sink a welcome set on buckets and moping stick !
Stained furniture
The walls with freak old designs
More stain furniture. Not welcome to seat there !
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and large space to relax when not out exploring Madrid. A little loud on a Saturday night, but otherwise it was great!
Stayed 3 nights in Jun 2024

10/10 Excellent

Arturo J

Stayed 1 night in Jun 2024

8/10 Good

Mohammad Lokman

Stayed 1 night in May 2024

10/10 Excellent

PD

Travelled with group
Liked: Cleanliness

good property

Clean and tidy 2 room apartment, comms were excellent, although had to wait until exactly the start of reservation. no option for early check in. but good overall experience.
Stayed 2 nights in Mar 2024

6/10 Okay

Diana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I liked the property it is less that shows in the picture but it has everything you might need. Great location
Stayed 2 nights in Apr 2024

2/10 Terrible

Maria, Miami

Liked: Cleanliness, property conditions & facilities
Although the apartment was ok and clean, it is not what I was looking for. It is advertised as a hotel room and it is not. I wasn’t informed I needed to do an online check-in otherwise I didn’t have the code to enter the building. I didn’t know I had to wait outside on the street until 3:00pm to get a code to enter. I didn’t know their “lobby” was in another address very far away. So I was on the street until found wifi from a shop who told me they were frustrated bcse this was a continuous situation of miss information that customers were getting every time they booked this place.
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Loved it
Stayed 3 nights in Oct 2023

8/10 Good

Mariel Famecar Cruz

Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Could be better

Problems getting into the hotel. When we arrived no one on site to give us keys and it took us time to contact people to tell us how to get the keys. Once in things went better. Stairs to second level ( bedrooms) were long and had no rail to help with navigation. Would not recommend if over 50.
Stayed 3 nights in Oct 2023

6/10 Okay

claire

The property was average. You get what you pay for.
Stayed 1 night in Oct 2023

10/10 Excellent

Olga

Stayed 1 night in Oct 2023

10/10 Excellent

Dmitriy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with walking distance to the most attractions. Had everything we need for a family vacation
Stayed 3 nights in Aug 2023

10/10 Excellent

SANDRO

Stayed 1 night in Jul 2023

8/10 Good

Denise, Los Gatos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern and spacious for 5 people. Great location, walking distance to Prado museum and city center. Very nice to have 2 bathrooms. Beds were comfortable. Entry codes were sent at last minute and our phone service wasn't working, so a bit clunky check in.

10/10 Excellent

sohail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to most sites. Easy to hail a taxi if needed. Lots of food choices. Felt safe with lots of police presence, there was a police station close by. Wish they had a dryer. We could not hang laundry outside because it rained a lot during our stay. Wish we had a face to face contact during checkin. We did not do any cooking but it looked like there were plenty of pots and pans to do so
Stayed 4 nights in May 2023

8/10 Good

Nicolas

Liked: Cleanliness, property conditions & facilities
Everything goof
Stayed 4 nights in May 2023

10/10 Excellent

natalia

Stayed 1 night in Dec 2022

6/10 Okay

Alexander

Travelled with family
Liked: Room comfort

Our family vacation in Madrid

Check-in was a bit difficult, but they were responsive over the phone and we did manage to check-in after about an hour. The place can definitely use some updates to the bathroom, shower door was not closing in the downstairs bathroom and the upstairs shower the water was backing up. Beds were comfortable, but some of the radiators didn't work in the apartment and it was colder in the first floor bedroom. Overall this place was OK but can definitely use some TLC.
Stayed 3 nights in Jan 2023