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New Orleans Hotel

3.5 star property

Photo gallery for New Orleans Hotel

Front of property
Comfort Apartment | Living area
Coffee service
Basic Room, 1 Queen Bed
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Free WiFi
  • Parking included
  • Business services

Explore the area

View map
27 Buckingham Street, Arrowtown, 9302
  • Place, Arrowtown Chinese Settlement
    ‪3 min walk‬
  • Place, Coronet Peak Ski Area
  • Place, Millbrook Resort Golf Course
    ‪3 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪17 min drive‬

Room options

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Apartment

Comfort Apartment | Living area

Comfort Apartment

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property
Shades of Arrowtown
  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
4.8 out of 5, Exceptional, 244 reviews
Shades of Arrowtown

About the area

Arrowtown

When you a stay at New Orleans Hotel in Arrowtown, you'll be near ski lifts, just steps from Off The Wall Gallery and Lakes District Museum. .This inn is 16.3 mi (26.3 km) from The Remarkables Ski Area and 0.2 mi (0.4 km) from St Patrick's Catholic Church & Mary MacKillop's Cottage.
View more Inns in ArrowtownOpens in a new window

What's nearby

  • Arrowtown Chinese Settlement - 3 min walk - 0.3 km
  • St Patrick's Catholic Church & Mary MacKillop's Cottage - 5 min walk - 0.5 km
  • Tobins Track - 10 min walk - 0.9 km
  • Millbrook Resort Golf Course - 3 min drive - 2.2 km
  • Arrowtown Golf Course - 4 min drive - 2.9 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 19 min drive

Restaurants

  • ‪Coronet Peak Cafe - ‬21 min drive
  • ‪11th Avenue by Frank’s - ‬10 min drive
  • ‪The Fork and Tap - ‬2 min walk
  • ‪Wolf Coffee Roasters - ‬1 min walk
  • ‪Ayrburn - ‬4 min drive

About this property

New Orleans Hotel

Inn in Arrowtown with free parking
New Orleans Hotel offers 9 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. Satellite television is provided.

Guests have access to shared bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 9 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as separate sitting areas and coffee/tea makers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.
Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 9:00 AM to noon for a fee.
Featured amenities include luggage storage and ATM/banking services. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 9:00 AM and noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • Street parking available
  • Free self parking on site

Food and drink

  • Daily full breakfast available 9:00 AM to noon for a fee: NZD 12 to 30 per person
  • A bar/lounge

Family friendly

  • Separate in-room dining area

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Detached shared bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 9 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 12.00 to 30.00 per person
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel New
Hotel New Orleans
Hotel Orleans
New Orleans Hotel Inn
Orleans Hotel
Orleans New
New Orleans Hotel Arrowtown
New Orleans Arrowtown
New Orleans Hotel Arrowtown
New Orleans Hotel Inn Arrowtown

Reviews

New Orleans Hotel Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 56 out of 225 reviews
Rating 8 - Good. 90 out of 225 reviews
Rating 6 - Okay. 43 out of 225 reviews
Rating 4 - Poor. 26 out of 225 reviews
Rating 2 - Terrible. 10 out of 225 reviews

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Stayed 1 night in Jun 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how it was close to everything in town, just walk out onto the street. It is very convenient with a resturant and everything I needed. There is also a postshop in walking distance. You don’t have to walk far for walking tracks.
Stayed 1 night in May 2025

6/10 Okay

Amy

Very central
Stayed 1 night in May 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Trudi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, we arrived early but allowed access to room so we could leave our bags. Great to have use of a magnifying mirror in bathroom. Awesome time Thank you
Stayed 1 night in Apr 2025

2/10 Terrible

lynn

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here!

Historical shouldn't mean old and fithy. The staff were helpful and the restaurant good but the accommodations were terrible. The carpet looked 30 years old with huge stains and the bed was low and lumpy with no headboard. All the rooms overlooked the commercial trash and grease bins.
Stayed 1 night in Apr 2025

8/10 Good

Sibylle

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Maya

Stayed 1 night in Feb 2025

8/10 Good

Doreen

Liked: Amenities
Very clean and quite even though it’s in the town centre Staff excellent. Should mention you have stairs to climb.
Stayed 1 night in Jan 2025

6/10 Okay

anthony p

Liked: Cleanliness, staff & service

Good value for money

The room basic but comfortable ,the carpet could do with a clean otherwise quite happy .guests get 10% off drinks and food in the pub which is a bonus.
Stayed 1 night in Jan 2025

6/10 Okay

Nathan

Travelled with partner
Liked: Cleanliness, staff & service
Great location and affordable in the heart of Arrowtown. While the room we had was dated, it was clean and tidy. The only downside was the lack of air-conditioning to cool the room down on a hot night. The desknfan provided was noisy and inadequate for how hot it was.
Stayed 1 night in Jan 2025

8/10 Good

Brittany

Liked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked out window and you could see the trees and snow capped mountains. Very pretty.
Stayed 1 night in Oct 2024

8/10 Good

Leasa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quick easy check in prosess conveniently situated in the heart of arrowtown perfect for short walks to restaurants. Rooms are in need of an up grade but all i needed was a clean bed and shower and thats exacly what i got
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Town was really cool to walk through, good coffee/breakfast options, good lunch options, good dinner options. Good shops to check out and explore. Everyone was nice and will definitely go back for another visit.
Stayed 3 nights in Oct 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy staying at this venue, very friendly staff and great food.
Stayed 1 night in Jul 2024

6/10 Okay

Devinder

Travelled with family
Disliked: Amenities
No microwave and thick blanket for such weather conditions
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was warm.
Stayed 1 night in Jun 2024

2/10 Terrible

jo

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t book with hotels.com

Not the fault of the hotel but totally disappointed in hotels.com
Stayed 1 night in Jun 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Had all we needed but was a bit noisy. Handy location.
Stayed 1 night in May 2024

8/10 Good

SHANE A ROBERTS SUPERIOR

Stayed 2 nights in Apr 2024

10/10 Excellent

Pavan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2024

8/10 Good

Ruth

Stayed 1 night in Mar 2024

6/10 Okay

Tony and Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Unfortunately the wine glass was not cleaned properly.
Stayed 1 night in Feb 2024