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Hotel Neptuno Playa & Spa

4.0 star property

Photo gallery for Hotel Neptuno Playa & Spa

Breakfast, lunch, dinner served; beach views
Property video
Breakfast, lunch, dinner served; beach views
Beach/ocean view
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View map
Paseo Neptuno 2, Valencia, Valencia, 46011
  • Place, Malvarrosa Beach
    ‪2 min walk‬
  • Place, Port of Valencia
    ‪19 min walk‬
  • Place, Oceanogràfic Aquarium
    ‪4 min drive‬
  • Airport, Valencia (VLC)
    ‪16 min drive‬

Room options

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

9.0 out of 10
Wonderful
(8 reviews)
  • 17 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Sea View

1 bedroom, minibar, in-room safe, desk

Junior Suite, Sea View

  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Queen Bed with Sofa bed, Sea View

1 bedroom, minibar, in-room safe, desk

Family Suite, 1 Queen Bed with Sofa bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Sea View

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed with Sofa bed, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Double Room Single Use

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Valencia

With a stay at Hotel Neptuno Playa & Spa in Valencia (El Cabanyal), you'll be steps from Malvarrosa Beach and a 3-minute drive from Port of Valencia. .This beach hotel is 2.2 mi (3.5 km) from City of Arts and Sciences and 2.3 mi (3.7 km) from Prince Felipe Museum of Sciences.

What's nearby

  • Malvarrosa Beach - 2 min walk - 0.2 km
  • Port of Valencia - 19 min walk - 1.6 km
  • Oceanogràfic Aquarium - 4 min drive - 3.2 km
  • City of Arts and Sciences - 4 min drive - 3.9 km
  • Prince Felipe Museum of Sciences - 4 min drive - 3.9 km

Getting around

  • Maritim-Serreria Station - 18 min walk
  • Valencia Cabanyal Station - 19 min walk
  • Valencia Airport (VLC) - 26 min drive

Restaurants

  • ‪Marina Beach Club - ‬3 min walk
  • ‪Boa Beach - ‬3 min walk
  • ‪La Pepica - ‬1 min walk
  • ‪Restaurante El Coso - ‬2 min walk
  • ‪Tapas Bar - ‬3 min walk

About this property

Hotel Neptuno Playa & Spa

Hot springs Valencia hotel connected to the convention center, steps from Malvarrosa Beach
Hotel Neptuno Playa & Spa offers 48 air-conditioned accommodations with minibars and safes. Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 48 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at Restaurante Tridente, a beachfront restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Valencia? This hotel has 603 square feet (56 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Restaurante Tridente - This beachfront restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 20 per day); discounts available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Tridente

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 603 square feet of conference space
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Low-height desk (60 centimetre high)
  • Low-height door lock
  • Raised toilet seat (50 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: EUR 15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the fitness facility and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Neptuno
Hotel Neptuno Valencia
Neptuno Hotel Valencia
Neptuno Hotel
Neptuno Valencia
Hotel Neptuno
Hotel Neptuno Playa Spa
Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel
Hotel Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel Valencia

Hotel Neptuno Playa & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 910 reviews
Rating 8 - Good. 365 out of 910 reviews
Rating 6 - Okay. 76 out of 910 reviews
Rating 4 - Poor. 24 out of 910 reviews
Rating 2 - Terrible. 13 out of 910 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

sumanta

Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Right on the beach where there were plenty of lovely restaurants and very close to the tram station. Staff were very friendly and accommodating. The most beautiful spot to watch the sunrise
Morning Sunrise from my bed!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice and helped with any issues we had.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025

2/10 Terrible

Laila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located right across an incredibly loud club that stops playing music at 4 am. After sleepless nights and several complaints to the staff, all I received were foam earplugs and a disrespectful smirk. Don't book this place if you want to sleep at night -- definitely a shame since the interior is nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tulsi

Stayed 3 nights in Jun 2025

8/10 Good

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice entrance and service during check in and check out. Everything went ok. Beds look ok.
Stayed 1 night in Jun 2025

8/10 Good

Darron

Stayed 4 nights in Jun 2025

10/10 Excellent

Florian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly on the beach and next to loads of dining options
Stayed 3 nights in Jun 2025

10/10 Excellent

Julius

Stayed 2 nights in May 2025

8/10 Good

Minsu

Stayed 3 nights in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jagtar

Stayed 1 night in May 2025

2/10 Terrible

Piara

Stayed 1 night in May 2025

4/10 Poor

Jagtar

Stayed 1 night in Apr 2025

4/10 Poor

Rainer

Disliked: Staff & service

Not really what I was expecring

Not very impressed, breakfast very bad with old products, room stinking because they are baking eggs with exhaust… and the eggs horrible…
Stayed 7 nights in Apr 2025

6/10 Okay

piara

Stayed 1 night in Apr 2025

8/10 Good

Sherril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choose your room with care. Music and then people going home and roaming around. Otherwise lovely stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose Antonio

Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, on the beach
Stayed 1 night in Mar 2025

10/10 Excellent

Wilbur

Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Stayed 2 nights in Feb 2025

10/10 Excellent

fredrik

Stayed 1 night in Feb 2025

10/10 Excellent

larry

Stayed 2 nights in Dec 2024

2/10 Terrible

Eduardo

Stayed 1 night in Dec 2024