Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

Lobby sitting area
Indoor pool, pool loungers
Exterior
Exterior
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
10688 No. 6 Road, Richmond, BC, V6W1E7
  • Place, Richmond Ice Centre
    ‪2 min walk‬
  • Place, Watermania
    ‪4 min walk‬
  • Place, Riverport Sports and Entertainment Complex
    ‪6 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪13 min drive‬

Room options

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(69 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(91 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(162 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Dining Area)

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Richmond

Located in Richmond, Holiday Inn Express Hotel & Suites Riverport Richmond by IHG is in the business district, within a 15-minute drive of Richmond Night Market and Tsawwassen Mills. .This family-friendly hotel is 10.2 mi (16.5 km) from Metropolis at Metrotown and 10.4 mi (16.7 km) from Science World.

What's nearby

  • Richmond Ice Centre - 2 min walk - 0.2 km
  • SilverCity Riverport Cinemas - 3 min walk - 0.3 km
  • Watermania - 4 min walk - 0.4 km
  • Riverport Sports and Entertainment Complex - 6 min walk - 0.5 km
  • Tsawwassen Ferry Terminal - 16 min drive - 22.3 km

Getting around

  • Capstan Station - 9 min drive
  • Vancouver Rocky Mountaineer Station - 20 min drive
  • Vancouver Intl. Airport (YVR) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪Country Meadows Golf Course - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Pho 37 - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

Family-friendly hotel with free breakfast and a fitness center
Holiday Inn Express Hotel & Suites Riverport Richmond by IHG offers 147 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 147 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Hotel & Suites Riverport Richmond by IHG. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Richmond? This hotel has 1204 square feet (112 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,204 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (66 centimetre high)
  • Lift (64 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Riverport Richmond
Holiday Inn Express Riverport Richmond
Holiday Inn Hotel Riverport
Holiday Inn Riverport
Holiday Inn Express Hotel Suites Riverport Richmond
Holiday Inn Express Hotel Suites Riverport Richmond
Holiday Inn Express Hotel Suites Riverport Richmond by IHG
Holiday Inn Express Hotel Suites Riverport Richmond an IHG Hotel

Holiday Inn Express Hotel & Suites Riverport Richmond by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1174 out of 2095 reviews
Rating 8 - Good. 535 out of 2095 reviews
Rating 6 - Okay. 207 out of 2095 reviews
Rating 4 - Poor. 79 out of 2095 reviews
Rating 2 - Terrible. 100 out of 2095 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service
Some amenities were closed. If we were to stay again, a special rate should be applied when staying many days in a row.
Stayed 6 nights in Sep 2025

10/10 Excellent

Mayura

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent hotel especially for overnight stays. Staff is polite. The breakfast baggie for guests leaving early morning was much appreciated.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose Humberto

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Krista

Travelled with family and small children
The only downfall was the pool and hot tub were closed
Stayed 1 night in Sep 2025

10/10 Excellent

tenzin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
Great
Stayed 3 nights in Sep 2025

10/10 Excellent

joan

Travelled with family, Travelled with group
Liked: Amenities
Clean comfortable room. Check in easy. Used their shuttle from airport, he was a safe driver but took us forever to get to hotel. Another group waited long time to get through to front desk to get shuttle service.
Stayed 1 night in Sep 2025

8/10 Good

Anabel

Stayed 1 night in Sep 2025

2/10 Terrible

brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Paresh

Stayed 1 night in Sep 2025

6/10 Okay

Sarethia

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were a good size, beds comfortable. However the drain in the shower was bad. Water filled up the tub as you were taking a shower. So essentially you were showering in a pool of soapy water. Inital room we boked had an odor...maybe due to the old carpet but management was very quick to offer a different room which was better. We appreciated that. We didnt like that the hotel was far away from everything. We didnt select wisely. We didnt have a vehicle so ubering around got very expensive. The hotel is on the ourskirts of where the "action" is. The choice was really for the affordability which cost me in the end anyways. IWe really liked the breakfast offerred though very impressed on the variety and amount of selection available. Would stay here again but only if we have a vehicle.
Stayed 2 nights in Sep 2025

4/10 Poor

Jing Jing

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Staff there are very friendly, but facilities are old and rooms are also have very bad smell. For this price, not recommended at all
Stayed 2 nights in Sep 2025

6/10 Okay

Aidan

Stayed 2 nights in Sep 2025

8/10 Good

Nelson

Liked: Cleanliness, staff & service
Overall good stay, however the pool was close for the week we were there.
Stayed 7 nights in Sep 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and comfortable room, nice breakfast options. I was also pleasantly surprised to find out there was a free airport shuttle.
Stayed 2 nights in Sep 2025

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pool and hot tub were out of service but we were not made aware of this prior to our arrival which was disappointing.
Stayed 3 nights in Sep 2025

6/10 Okay

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was not advised that the pool was not open
Stayed 2 nights in Aug 2025

4/10 Poor

Gayle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Truthfully, so far experience has been less than ideal. We arrived to check in and were advised that the pool and hot tub are out of service and once we got to our room, we have discovered that the carpet in front of the refrigerator is wet and there is a water stain on the ceiling. The hotel did finally move us to a new room after asking repeatedly.
Stayed 1 night in Sep 2025

10/10 Excellent

Penly

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

8/10 Good

Marvin and Lorraine

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Penly

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

6/10 Okay

Jean Bernard, Regina

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First of all, a big thank you to the amazing staff—both front desk and breakfast team. Everyone was kind and helpful. My wife requested a room change since I'm a light sleeper, and we were initially placed next to the linen room. The switch was handled smoothly. Breakfast was tasty—limited options, but everything was fresh and filling. It would be great to have more fruit variety beyond just apples and oranges, but overall, breakfast was excellent. The common areas of the hotel are modern and well-maintained, but the rooms definitely need an update. The bathroom light kept clicking like in a horror movie, and the pillows and pillowcases were old, stained, and had an unpleasant smell. That said, the mattress was very comfortable and we slept well without any noise. We came without our kids—thankfully—because if a pool is important to you, this might not be the right choice. The pool was closed during our stay due to chemical issues, and even when open, reviews mention it being dirty. However, Richmond Pool is just next door and a good alternative. As compensation, we received a $20 voucher and free popcorn for the movies, which was appreciated.
Stayed 2 nights in Sep 2025