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TownePlace Suites by Marriott New York Manhattan/Chelsea

3.5 star property

Photo gallery for TownePlace Suites by Marriott New York Manhattan/Chelsea

Exterior
Restaurant
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Studio, 1 King Bed, Kitchenette, Courtyard View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Parking available
  • 24/7 front desk

Explore the area

View map
140 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Times Square
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(70 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Mini-fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed, Kitchenette

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, City View

7.4 out of 10
Good
(23 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(84 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, City View

8.0 out of 10
Very good
(21 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

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About the area

New York

A stay at TownePlace Suites by Marriott New York Manhattan/Chelsea places you in the heart of New York, within a 10-minute walk of Madison Square Garden and 5th Avenue. .This hotel is 0.6 mi (0.9 km) from Empire State Building and 0.7 mi (1.1 km) from Times Square.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Wilson - ‬3 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬4 min walk
  • ‪Playa Bowls - ‬2 min walk
  • ‪Taqueria By El Prieto - ‬2 min walk

About this property

TownePlace Suites by Marriott New York Manhattan/Chelsea

Hotel with free breakfast, 6-minute walk to Madison Square Garden
TownePlace Suites by Marriott New York Manhattan/Chelsea offers 247 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 247 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 65 per day)
  • Parking on site (USD 65 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 65 per day
  • Nearby parking fee: USD 65 per day (751 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites NEW York Manhattan
TownePlace Suites by Marriott New York Manhattan/Chelsea Hotel

TownePlace Suites by Marriott New York Manhattan/Chelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Carl Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Felicia, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, will be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Khia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, affordable rates, friendly staff, nice city view, rooms are very clean with kitchenette. And even better free delicious breakfast.
Stayed 6 nights in Jul 2025

8/10 Good

Ray

Stayed 4 nights in Jul 2025

10/10 Excellent

Robynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

MOnique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jul 2025

6/10 Okay

SHUBHAM

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at Marriott Manhattan - The property and our stay was very good however few point which I didn’t like - 1. The rooms are very small, if you are traveling with a small kid make sure your kid won’t be walk or play inside the room. You cannot accommodate baby stroller along with 2 trollers inside the room 2. The lift was not properly align with the building. There are four lift for the visitors however there is good quite long time also they are very slow. Another issue with the lift if I want to go up I have to press both the control down and up which was very annoying. 3. Compare to other the price of this property was quite on higher side Good Part: 1. Staff was really nice 2. Breakfast was good 3. Ground staff and house keeping very supportive 4. Location of property was main point of attraction to choose our stay at this property.
Stayed 4 nights in Jul 2025

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights with my partner and have no complaints. Our room was clean. Small size but nothing unheard of for NY, it’s about the average size for Manhattan hotel. The continental breakfast is key to get the day started and even if you don’t want the hot items, yogurt and fruit with granola is a great alternative.
Stayed 3 nights in Jul 2025

8/10 Good

Cinthya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Elevators just take forever but that’s no one’s fault
Stayed 3 nights in Jul 2025

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daniela

Stayed 3 nights in Jul 2025

2/10 Terrible

RICHARD

Travelled with family
Disliked: Amenities, property conditions & facilities
I never been so aggravated in my life this room had faulty compressor and a jack hammer spound in the ceiling. My family we not able to sleep. I called receptionist multiplentimes to a no answer to the point i had to get dressed and go down and 2 am xfor them to send a maintenence man to my room. Using 3rd party apps is becoming a hinderence platnium status means nothing not like my diamond status with hilton. I travel for a living and this was the worst hotel i stayed in and i couldnt leave because of the 3rd party app according to the property.
Stayed 1 night in Jul 2025

10/10 Excellent

Jania

Travelled with partner
Liked: Amenities
The room was a good size for having a kitchenette , enjoyed the complimentary breakfast .
Stayed 4 nights in Jul 2025

8/10 Good

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

8/10 Good

Daphney

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Lai S

Liked: Staff & service
We stayed six days in your hotel with peace and comfort, and enjoyed the breakfast. Hoping to stay there again! We appreciate the front desk staff hospitality!
Stayed 6 nights in Jul 2025

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything exellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Mirza Hamid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Basic mid town hotel; standard breakfast but can have long line ups; narrow hallways; four elevator for 46 floors doesn’t work well during peak hours; clean; friendly staff.
Stayed 14 nights in Jun 2025

10/10 Excellent

Vivian

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast. Just a few minutes from Penn Station and Times Square. Comfortable bed. The room has everything you need!
Stayed 4 nights in Jul 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here agin!
Stayed 1 night in Jul 2025