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TownePlace Suites by Marriott New York Manhattan/Chelsea

3.5 star property

Photo gallery for TownePlace Suites by Marriott New York Manhattan/Chelsea

Exterior
Restaurant
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
140 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

8.4 out of 10
Very good
(73 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Mini-fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed, Kitchenette

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, City View

7.6 out of 10
Good
(25 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(91 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, City View

8.0 out of 10
Very good
(25 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
SpringHill Suites by Marriott New York Manhattan/Chelsea
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,090 reviews
The price is NZ$467
includes taxes & fees
17 Feb - 18 Feb
SpringHill Suites by Marriott New York Manhattan/Chelsea

About the area

New York

A stay at TownePlace Suites by Marriott New York Manhattan/Chelsea places you in the heart of New York, within a 10-minute walk of Madison Square Garden and 5th Avenue. .This hotel is 0.6 mi (0.9 km) from Empire State Building and 0.7 mi (1.2 km) from Times Square.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Chelsea Hotel - 5 min walk - 0.4 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Macy's - 8 min walk - 0.7 km
  • Empire State Building - 10 min walk - 0.9 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Fleur Room - ‬3 min walk
  • ‪Crompton Ale House - ‬4 min walk
  • ‪Playa Bowls - ‬2 min walk
  • ‪Just Salad - ‬2 min walk

About this property

TownePlace Suites by Marriott New York Manhattan/Chelsea

Hotel with free breakfast, 6-minute walk to Madison Square Garden
TownePlace Suites by Marriott New York Manhattan/Chelsea offers 247 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 247 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 65 per day)
  • Parking on site (USD 65 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 65 per day
  • Nearby parking fee: USD 65 per day (751 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites NEW York Manhattan
TownePlace Suites by Marriott New York Manhattan/Chelsea Hotel

TownePlace Suites by Marriott New York Manhattan/Chelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1030 reviews
Rating 8 - Good. 306 out of 1030 reviews
Rating 6 - Okay. 110 out of 1030 reviews
Rating 4 - Poor. 29 out of 1030 reviews
Rating 2 - Terrible. 31 out of 1030 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Facundo, Norwalk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great place. Breakfast great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Reginald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location in Manhattan, near Penn Station. Rooms are on the smaller-size but well equipped kitchens. That’s NYC for you…
Stayed 5 nights in Oct 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful!
Stayed 3 nights in Nov 2025

10/10 Excellent

Danna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just a few minutes from Penn Station and less than a block from the subway. I loved the full kitchenette and the friendly staff. Would gladly stay here again!
Stayed 3 nights in Oct 2025

8/10 Good

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not eat breakfast
Stayed 3 nights in Oct 2025

4/10 Poor

David

I had a mini kitchenette room. Absolutely no floor space, nowhere to stash clothes besides a micro closet. Cramped bathroom. Every room is too close to the elevators so you hear everything. The elevators could not handle the morning rush, causing waits of over 10 minutes. Worse if your room is on a lower floor. The front desk response was, “it’s busy this time of day”.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was on the smaller side, but decent size for NYC. Breakfast was chaotic and quite busy, but it was nice to be included. 3 minute walk to the 1 train. The only downsides were the elevators take forever sometimes, and the rooms are definitely not soundproof. We could hear people’s conversations in the hall when walking to the elevator. But overall, I would stay here again! Convenient, safe, and great staff!
Stayed 3 nights in Oct 2025

6/10 Okay

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Too small a space for the number of residence in the hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Xiao

Stayed 4 nights in Oct 2025

10/10 Excellent

Haydne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

Susanna

Stayed 3 nights in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet room, especially for NYC.
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable hotel.
Stayed 7 nights in Sep 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff. Complimentary breakfast with takeout boxes too. Free WiFi. A pleasant stay.
Stayed 5 nights in Oct 2025

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location for walking around Manhattan, staff was friendly, room was clean. Rooms and bathrooms are very tiny - we got a King suite and still thought it was small. I guess this is normal in the city. Pillows were very flat. Great perk was that they have free breakfast and they had a good spread for a free breakfast.
Stayed 3 nights in Oct 2025

6/10 Okay

William

The hotel was okay. Service was slow as well as the elevators.
Stayed 5 nights in Sep 2025

8/10 Good

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Convenient. Subways a block or less away. Cleaning staff and maintenance are very nice. Front desk workers aren’t as friendly but they aren’t rude. Air conditioning worked well. It was so great having a kitchenette in the room because I had leftovers every day. The remote control for the tv either had dying batteries or it was just hard to change the channel or turn up volume. It’s a much smaller room than you would get at hotels in other states that I’ve been to. I had to put my luggage underneath the table to really maximize space but I think this is a NYC issue because I went to other friend’s hotels and space was an issue too. They have a shuttle to and from airport. To jfk it was $80 plus whatever you decide to tip. Overall, great hotel. However, The biggest issue I had was that it was very noisy. I could hear whenever someone on my floor exited or entered their room. Doors slam hard and when people are strolling in at 3 or 4 am, it can be a jump scare. At first I thought people were slamming their doors but I realized it is just how the doors close even when you try to gently close it. I could also hear everyone’s conversations in the hallway. I couldn’t hear much from the street. All the noise was coming from inside the hotel. It wasn’t even like people were yelling. I noticed the door of each room had an opening under the door that is probably how some of the sound is getting in. This may be an issue for guests with babies and toddlers.
Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Chelsea. Staff was always friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Stayed 5 nights in Sep 2025

2/10 Terrible

Yue

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Worst front desk service
Stayed 12 nights in Aug 2025

10/10 Excellent

Diana

Stayed 4 nights in Sep 2025

10/10 Excellent

Olatunde

Stayed 3 nights in Sep 2025

10/10 Excellent

Tomas M

Stayed 3 nights in Aug 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New York

Room quite small but adequate, good location to Time Square and Broadway
Stayed 2 nights in Sep 2025

8/10 Good

Georgine, Camarillo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, breakfast good.
Stayed 4 nights in Sep 2025