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Pan Pacific Vancouver

4.5 star property

Photo gallery for Pan Pacific Vancouver

Enjoy panoramic views of the water from our rooftop garden and pool.
Creator video
Experience the hotel's sleek lobby with a long bar, comfortable seating, and stunning views of the surrounding mountains and water.
Enjoy meals in a warm and inviting dining area with scenic views of a body of water and cityscape.
Relax by the pool with a breathtaking view of the lake and mountains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Canada Place
    ‪3 min walk‬
  • Vancouver Waterfront
    ‪3 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(140 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Harbour View

Deluxe Room, 2 Double Beds, Harbour View

Deluxe Room, 2 Double Beds, Harbour View

9.2 out of 10
Wonderful
(51 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View

9.4 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • 42 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 1 King Bed, Harbour View

Pacific Club, Deluxe Room, 1 King Bed, Harbour View

Pacific Club, Deluxe Room, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View

8.0 out of 10
Very good
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, Harbour View

Premier Room, 2 Double Beds, Harbour View

Premier Room, 2 Double Beds, Harbour View

9.4 out of 10
Exceptional
(50 reviews)
  • 42 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, Harbour View

Panoramic Room, Harbour View

Panoramic Room, Harbour View

9.0 out of 10
Wonderful
(12 reviews)
  • 49 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Harbour View

9.4 out of 10
Exceptional
(113 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(187 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Harbour View

Suite, 1 King Bed, Harbour View

Suite, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(3 reviews)
  • 82 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

Similar properties

Relax in our spacious lobby with a long bar, comfortable seating, and a staircase leading to an upper level.

Fairmont Waterfront

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (2159)
The price is NZ$726
for 1 room
includes taxes & fees
28 Jul - 29 Jul
Fairmont Waterfront

About the area

Vancouver

A stay at Pan Pacific Vancouver places you in the heart of Vancouver, steps from Canada Place Cruise Ship Terminal and Canada Place. .This eco-certified hotel is 0.1 mi (0.2 km) from Vancouver Convention Centre and 0.4 mi (0.6 km) from Vancouver Waterfront.

What's nearby

  • Canada Place Cruise Ship Terminal - 1 min walk - 0.0 km
  • Vancouver Convention Centre - 3 min walk - 0.3 km
  • Canada Place - 3 min walk - 0.3 km
  • Vancouver Waterfront - 3 min walk - 0.3 km
  • BC Place Stadium - 16 min walk - 1.4 km

Getting around

  • Vancouver Waterfront Station - 5 min walk
  • Waterfront Metro Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 32 min drive

Restaurants

  • ‪A&W Restaurant - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Miku - ‬4 min walk
  • ‪Fairmont Waterfront - ‬2 min walk
  • ‪Mahony & Sons Burrard Landing - ‬5 min walk

About this property

Pan Pacific Vancouver

Eco-certified hotel with 3 restaurants connected to the convention center in Vancouver
Pan Pacific Vancouver offers 503 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Stay in one of 503 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Oceans 999, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch, and dinner.
Five Sails - Onsite fine-dining restaurant.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Limo/town car service
  • Parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (86 centimetre wide)

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Pan Pacific Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3513 out of 4821 reviews
Rating 8 - Good. 769 out of 4821 reviews
Rating 6 - Okay. 306 out of 4821 reviews
Rating 4 - Poor. 140 out of 4821 reviews
Rating 2 - Terrible. 93 out of 4821 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Stayed 2 nights in Apr 2025

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool is amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Veronica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great! Hotel is beautiful! Save yourself the hassle and get valet parking! We didnt even use our car during our stay everything was walkable. The heated outdoor pool with city view is everything! Would stay here again!
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Shal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live in WA state so we come up for an occasional weekend. This was my first time at Pan Pacific and I don’t think I want to stay anywhere else when I return to Vancouver. My Expedia status got us upgraded to a harbor view room that was fantastic and very spacious. It’s too bad the beds are double size and not Queen, but that was okay. The service was good, and the lobby level restaurant was fantastic (though expensive). My only gripe was the Indigo public parking (I don’t like valet). The garage was super confusing to navigate with awful signage. By bad luck, we parked around the middle and didn’t know that only the elevators on each end were functional (non cruise ship). Well, walking, we followed a map in the garage itself that pointed the wrong way to the hotel, so we were pretty much lost, walking through the convention center to get to the other end where the hotel was. At departure, we discovered just how easy it could’ve been. The elevators really do open into the lobby. Also, google maps was directing us to the fairmont waterfront, which was across from the garage. I hope these notes help somebody.
Stayed 1 night in Apr 2025

10/10 Excellent

jaskaran singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Randall Kane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location & easy access to Hullo!
Stayed 1 night in Feb 2025

10/10 Excellent

Yuze

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location. Very friendly staff. The room was clean and spacious. Overall brilliant experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Rajvir, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. Most comfortable bed.
Stayed 1 night in Apr 2025

4/10 Poor

Kimberley

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is dated. The rooms are warn and the bathtub looked dirty.To be clear, there is little that the cleaning staff could have done to fix the bathtub. It is old. Although the location is beautiful, there are several options in the area.
Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The location is great of course but the hotel was not in great shape. There was a mouse running through the hotel bar under my table and my bath tub had a clump of long black hair in it.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

RUBY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and very friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked a harbor view room. On check in it took some time for them to “find”a room. Advised that I was upgraded to a higher floor and renovated room on the 21st floor. The view directly out the window was of the railyard and buildings. Had to go right to the window to look to the water but that also included the container port. Contacted the front desk who offered to switch rooms to a lower floor which we declined, then they offered breakfast buffet coupons. They did their best to accommodate but I have a hard time understanding the initial delay/search for a room when our reservation was booked months in advance. Otherwise the location was convenient for our downtown plans. The room was clean but the mattresses were quite soft and not to our liking. We did not visit the bars or restaurants. On making our Expedia reservation it included a $25 meal voucher but we were advised we had $20 at check in. I overheard vouchers being provided to other guests so I’m not clear whether the perk was missed or misrepresented or just available to everyone. As we didn’t dine there it made no difference to our experience.
Stayed 1 night in Apr 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

4/10 Poor

Greg

Disliked: Amenities
Poor room layout. No outlet to recharge phones. None of the desk lamps worked
Stayed 2 nights in Apr 2025

10/10 Excellent

Azlyn

Stayed 1 night in Apr 2025

8/10 Good

Barbara, Vanderhoof

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views
Stayed 2 nights in Apr 2025

10/10 Excellent

YingSheng

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is really quiet with sound proof, you don’t hear your neighbors flush toilets or taking shower, nor if someone snores next door or laugh out loud. Staffs are all so friendly and the hotel is located at Canada place, absolutely convenient.
Stayed 2 nights in Apr 2025