See all properties
Save

Pan Pacific Vancouver

4.5 star property

Photo gallery for Pan Pacific Vancouver

Exterior
Creator video - submitted by Girls Trip
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Lounge
Outdoor wedding area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Place, Canada Place
    ‪1 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Place, Granville Street
    ‪3 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Harbour View

Suite, 1 King Bed, Harbour View

Suite, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(4 reviews)
  • 82 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, Harbour View

Panoramic Room, Harbour View

Panoramic Room, Harbour View

9.0 out of 10
Wonderful
(12 reviews)
  • 49 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View

9.6 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View

9.4 out of 10
Exceptional
(135 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Harbour View

Premier Room, 2 Double Beds, Harbour View

Premier Room, 2 Double Beds, Harbour View

9.6 out of 10
Exceptional
(58 reviews)
  • 42 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Pacific Club, Deluxe Room, 1 King Bed, Harbour View

Pacific Club, Deluxe Room, 1 King Bed, Harbour View

Pacific Club, Deluxe Room, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Pacific Club, Suite, 1 King Bed with Sofa bed, City View | Living area

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(12 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • 42 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(218 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(167 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Harbour View

Deluxe Room, 2 Double Beds, Harbour View

Deluxe Room, 2 Double Beds, Harbour View

9.2 out of 10
Wonderful
(64 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Breakfast, lunch, dinner served; local cuisine, sea views
Fairmont Waterfront
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 2,509 reviews
The price is NZ$450
includes taxes & fees
1 Jan - 2 Jan 2026
Fairmont Waterfront

About the area

Vancouver

A stay at Pan Pacific Vancouver places you in the heart of Vancouver, steps from Canada Place Cruise Ship Terminal and Canada Place. .This spa hotel is 0.4 mi (0.6 km) from Vancouver Waterfront and 0.1 mi (0.2 km) from Vancouver Convention Centre.

What's nearby

  • Canada Place - 1 min walk - 0.0 km
  • Vancouver Waterfront - 1 min walk - 0.0 km
  • Canada Place Cruise Ship Terminal - 1 min walk - 0.1 km
  • Granville Street - 3 min walk - 0.3 km
  • Vancouver Convention Centre - 3 min walk - 0.3 km

Getting around

  • Vancouver Waterfront Station - 5 min walk
  • Waterfront Metro Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 32 min drive

Restaurants

  • ‪A&W Restaurant - ‬3 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Miku Restaurant - ‬4 min walk
  • ‪Blenz Coffee - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pan Pacific Vancouver

Pet-friendly hotel with 3 restaurants connected to the convention center in Vancouver
Pan Pacific Vancouver offers 503 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Stay in one of 503 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Oceans 999, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch, and dinner.
Five Sails - Onsite fine-dining restaurant.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Limo/town car service
  • Parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (86 centimetre wide)

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Pan Pacific Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4080 out of 5541 reviews
Rating 8 - Good. 869 out of 5541 reviews
Rating 6 - Okay. 342 out of 5541 reviews
Rating 4 - Poor. 156 out of 5541 reviews
Rating 2 - Terrible. 94 out of 5541 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gayle

Stayed 1 night in Oct 2025

10/10 Excellent

Gurpreet, Abbotsford

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wry good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Stayed 1 night in Sep 2025

2/10 Terrible

Lailani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty place

Other people hair was all over the bathroom. There was old sushi in the fridge from other clients. Horrible stay specially we paid a lot of money for the room.
Stayed 2 nights in Sep 2025

8/10 Good

Krish

Stayed 1 night in Sep 2025

10/10 Excellent

Robin

Stayed 2 nights in Sep 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lovely view!
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathalie

Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Sep 2025

6/10 Okay

Randy

Disliked: Property conditions & facilities
I called in advance, and when I checked in, I also asked for no feather bedding. They assured me that the room was non-feather, but it clearly wasn’t. Not a great place if you have allergies.
Stayed 1 night in Sep 2025

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place exceeded any expectations. So much to see and do and absolutely stunning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy our stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Rolly II

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and view. Friendly staff! Helpful even on some very personal level. Couldn't be more pleased. Thank you Pan Pacific 😉 Hiroshi of Ocean 999 is truly a remarkable guy. Really made our breakfast pleasant.
Stayed 1 night in Sep 2025

10/10 Excellent

Clodagh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a great room with a fabulous view. Excellent location to explore and see the city
Stayed 3 nights in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort

Staff are excellent! Location is great!

Check in staff, restaurant staff and and everyone we interacted with were excellent! The location with the views of the harbour are beautiful. The breakfast buffet was also good. We had a couple things with our room that we should mention. Nothing major but we had some water built up on the windowsill. We also found a dirty fork in our room and these are minor issues but do need to be mentioned. Also, we like the outdoor hot tub, but unfortunately the Jets weren’t working so that was a disappointment.
Stayed 1 night in Sep 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Scott, Chilliwack

Disliked: Cleanliness
Smelly shower curtain in room ruined the experience. For the price and (supposed) caliber of hotel, it was very disappointing. That plus a crib in our room triggered crying due to childless situation.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great room
Stayed 1 night in Sep 2025

8/10 Good

tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

JONATHAN

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff are great, and the hotel is in a great location. However, it's listed as a 5-star hotel, and it's simply not that. I've stayed in Sandman Hotels in Edmonton that are nicer. The hotel is extremely dated. They also seem to have an issue with their elevators, so you can wait for 20 minutes to get up and down. This seems to be an ongoing issue based on other reviews. It also has constant chaos in the lobby with new cruise guests constantly arriving. Ultimately, this should be a 3-star hotel now. Maybe it was a luxury 5-star in the 90's, but if you're looking for luxury, try somewhere else.
Stayed 2 nights in Sep 2025

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from cruise port bag transfer available makes it so much easier hotel is well staffed great service It is a convention hotel so it can be busy or challenging to book a room if you wait
Stayed 1 night in Sep 2025

4/10 Poor

Tammy

Travelled with group
Disliked: Staff & service, room comfort

Elevator Delays make Angry Guests

Hotel is ranked higher than what is the reality. Kudos to Dawn in the lounge, great service...however, during our two day stay there were 4-5 conferences per day plus at least one cruise ship in port. Hotel did not inform prior to arrival that 2 of the 4 elevators were not working (2 plus months). Guests were having to wait 15 -20 minutes for an elevator: guests bacame rude to other guests as they tried to pack the elevator. They were frustrated as they needed to board their cruise. This situaton poses a significant fire and safety concern. Stairwells were not well marked and thru access was not achieveable. Moving that many guests in and out daily, meant piles and piles of luggage and people at the front entrance. Hotel manager deferred the complaint to the elevator company. They did indicate the staff service elevator could be used. I frequently travel to Vancouver, but definitely not coming back to the Pan Pacific. Plus, only double beds for rooms with two beds.
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

wilhelmus

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location What a mess not having all elevators working, apparently been that way for some time. The outdoor pool area needs updating, poor condition.The room was large very dated.Not five stars in my opinion, really overpriced for this hotel.
Stayed 3 nights in Sep 2025

8/10 Good

VICTORIA, Everett

Travelled with family
Liked: Cleanliness, staff & service, amenities
I am on a Mobility scooter and elevators are important to me. The elevator to the rooms was not working and had to wait forever. The elevators that went from the lobby to the parking garage, one was broken and the other one took forever too.
Stayed 1 night in Sep 2025