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Hotel Kaiserin Elisabeth

4.0 star property

Photo gallery for Hotel Kaiserin Elisabeth

Lobby
Property entrance
Lobby
Single Room
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View map
Weihburggasse 3, Vienna, Vienna, 1010
  • Place, St. Stephen's Cathedral
    ‪2 min walk‬
  • Place, Hofburg Imperial Palace
    ‪5 min walk‬
  • Place, Vienna State Opera
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(23 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(46 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(27 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Vienna

Hotel Kaiserin Elisabeth is centrally located in Vienna, a 2-minute walk from St. Stephen's Cathedral and 5 minutes by foot from Hofburg Imperial Palace. .This hotel is 0.8 mi (1.4 km) from Vienna State Opera and 1.1 mi (1.8 km) from Albertina.

What's nearby

  • Stephansplatz - 1 min walk - 0.0 km
  • St. Stephen's Cathedral - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 5 min walk - 0.4 km
  • Albertina - 5 min walk - 0.5 km
  • Vienna State Opera - 8 min walk - 0.7 km

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Aida Café - ‬2 min walk
  • ‪Demel - ‬2 min walk
  • ‪Café de l'Europe - ‬3 min walk
  • ‪Conditorei Sluka - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hotel Kaiserin Elisabeth

Pet-friendly Vienna hotel connected to a shopping center, steps from St. Stephen's Cathedral
Hotel Kaiserin Elisabeth offers 63 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 63 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and blackout drapes/curtains.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. This hotel also features a fireplace in the lobby and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 40 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 29 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per night
Cribs (infant beds) are available for EUR 15 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Airport shuttle fee: EUR 58 per vehicle (maximum occupancy 4)
  • Self parking fee: EUR 40 per day
  • Nearby parking fee: EUR 40 per day(1312 ft away; open 24 hours)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Top Ccl
Top Ccl Kaiserin Elisabeth
Top Ccl Kaiserin Elisabeth Hotel
Top Ccl Kaiserin Elisabeth Hotel Vienna
Top Ccl Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth
Kaiserin Elisabeth Vienna
Kaiserin Elisabeth
Hotel Kaiserin Elisabeth Hotel
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Hotel Vienna

Reviews

Hotel Kaiserin Elisabeth Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 741 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 30 out of 1001 reviews
Rating 4 - Poor. 6 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

Reviews

10/10 Excellent

Hongsun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

MARIANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Vienna!

This hotel is wonderful in every way. Good service, great location right in the heart of Vienna!
Stayed 4 nights in Jul 2025

10/10 Excellent

Natalie

Stayed 3 nights in Jul 2025

10/10 Excellent

Grazyna, Sunny Isles Beach

Travelled with family
Liked: Amenities
"Excellent" is self-explanatory.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ruskin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Kaiserin Elisabeth was friendly, knowledgeable and kind. The hotel’s location is great, walkable to restaurants, transportation, shopping, and tourist areas. Highly recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nahda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is 10/10. Staff 10/10. Property elegant. They make it so easy to enjoy stay. Loved!
Stayed 1 night in Jun 2025

10/10 Excellent

Jimmie

Stayed 2 nights in Jul 2025

10/10 Excellent

Emilia, Chicago

Liked: Cleanliness, property conditions & facilities
Great hotel and very good staff. Convenient location. Happy to be there. Definitely recommend to friends.
Stayed 4 nights in Jun 2025

10/10 Excellent

Eric, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has all the charm and class of old Vienna. My single room was functional and classy with a large bathroom. The bed was comfortable, and it was all very quiet. Breakfast was tasty and generous. Every staff member was friendly and helpful, and I had pleasant, fun conversations with several of them over the course of my stay. The hotel is perfectly located, near Stephansplatz, the U-Bahn, and many restaurants. It is a pleasant 15-20-minute walk to the MuseumQuartier and about 25 minutes by Uber/Taxi to the airport.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nahda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love love love ! Everything from location to front desk employees and dining and cleanliness. Would recommend always! Would be nice to have a kettle for tea and coffee in room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel in the heart of Vienna. We were truly blown away by the location and by how clean the rooms were! Housekeeping was phenomenal and this hotel was spotless. Highly recommend!
Stayed 4 nights in Jun 2025

10/10 Excellent

Malgorzata

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very elegant hotel. Clean, excellent location and beautiful breakfast.
Stayed 3 nights in Jun 2025

6/10 Okay

Paula, Porto

Liked: Cleanliness
Disliked: Amenities
The staff was okay but not very helpful. The room was strange. Big room with one tiny single bed . Linens and pillows were excellent. The bathroom had a lovely tub, sink and bidet but no toilet. The toilet was across the room in a tiny closet without enough room to sit comfortably on the toilet. It had a strong door closer so leaving the door open was not an option! Ridiculous! No bar or restaurant onsite so I ran up a bit of a bill at the minibar
Stayed 4 nights in Jun 2025

10/10 Excellent

Dana C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, hidden gem of Vienna. Historical building, upgraded to standards. The staff is amazing, made our stay very pleasant and comfortable. Thank you, Hotel Staff, and friends drivers, Maritza and Mariko.
Stayed 1 night in Jun 2025

10/10 Excellent

Dorine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful. The staff were very friendly and helpful. Breakfast was great. Great location. Would strongly recommend to anyone.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jelica

Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Right next to the Ringstrasse, easy walk to the metro, the Opera, the shops and dining. Wonderful breakfast. Very helpful staff. Maybe the cleanest hotel I have ever stayed in. Lovely room and linens. High quality boutique hotel with a personal touch.
Stayed 2 nights in May 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
700 years old building, 200 years old hotel, middle of the town location, red tapestry, warm, welcoming staff, the best coffee in the world and the smell of elegance.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for exploring Imperial Vienna

Excellent experience from the collection at the airport to the return to the airport, everybody was extremely helpful and always pleasant and were focused on our needs. The references to Kaiserin Elizabeth throughout the hotel adds an element of historical relevance to a visit to Vienna. Very comfortable, extremely good breakfast buffet and quiet, well furnished room. Location is very central and perfect for exploring historical and imperial Vienna.
Stayed 7 nights in May 2025

10/10 Excellent

James

Stayed 3 nights in May 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Everything about this property is good. Excellent location.Very helpfull staff. Tasty breakfast. My only criticism is that tea & coffee making facilities are not available in the standard rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RECOMMEND!
Stayed 2 nights in May 2025

8/10 Good

Paul

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great situation.Very convenient for walking to many tourist attractions and U bahn 2 minutes away.Good breakfasts.Nice big room.The only minus point in our room was the over the bath shower which was tricky to climb in to and quite slippery.This would not be suitable for anyone with limited mobility.The staff were friendly and efficient.
Stayed 5 nights in May 2025