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Mercure Sydney Parramatta

4.5 star property

Photo gallery for Mercure Sydney Parramatta

Front of property – evening/night
Superior King Room
Outdoor pool, pool loungers
Breakfast, lunch and dinner served
Miscellaneous

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
106 Hassall Street, Rosehill, NSW, 2142
  • Place, Port Jackson Bay
    ‪5 min walk‬
  • Place, Queens Wharf Reserve
    ‪5 min walk‬
  • Place, Rosehill Gardens Racecourse
    ‪5 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior King Room

Superior King Room

Superior King Room

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Spa Suite

Executive Spa Suite

Executive Spa Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Double Beds

Classic Twin Room, 2 Double Beds

Classic Twin Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Novotel Sydney Parramatta
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
3.8 out of 5, Good, 1,001 reviews
The price is NZ$205
includes taxes & fees
11 Jan - 12 Jan 2026
Novotel Sydney Parramatta

About the area

Sydney

With a stay at Mercure Sydney Parramatta in Sydney (Rosehill), you'll be a 2-minute drive from Rosehill Gardens Racecourse and 6 minutes from Qudos Bank Arena. .This family-friendly hotel is 3.1 mi (5 km) from Westmead Hospital and 4.1 mi (6.5 km) from Accor Stadium.

What's nearby

  • Port Jackson Bay - 5 min walk - 0.5 km
  • Queens Wharf Reserve - 5 min walk - 0.5 km
  • Rosehill Gardens Racecourse - 5 min walk - 0.5 km
  • University of Western Sydney Parramatta Campus - 16 min walk - 1.4 km
  • Westfield Parramatta Shopping Centre - 19 min walk - 1.6 km

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 31 min drive

Restaurants

  • ‪Meraki Merchants - ‬13 min walk
  • ‪5 Loaves Cafe - ‬8 min walk
  • ‪A2B Sweets & Restaurant - ‬13 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Hara Bhara - ‬15 min walk

About this property

Mercure Sydney Parramatta

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Mercure Sydney Parramatta offers 165 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 165 guestrooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Sydney? This hotel has 1431 square feet (133 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Mercure Sydney Parramatta has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • M Restaurant and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,431 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to January 27:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 17 065 560 885

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Mercure Sydney Parramatta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 342 out of 999 reviews
Rating 8 - Good. 348 out of 999 reviews
Rating 6 - Okay. 171 out of 999 reviews
Rating 4 - Poor. 95 out of 999 reviews
Rating 2 - Terrible. 43 out of 999 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Bradley

Stayed 2 nights in Nov 2025

10/10 Excellent

Greg

Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

osman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

katie

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely staff
Stayed 2 nights in Sep 2025

2/10 Terrible

Catherine

Stayed 1 night in Sep 2025

8/10 Good

Omer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet
Stayed 1 night in Sep 2025

6/10 Okay

Ciaran

Stayed 2 nights in Aug 2025

6/10 Okay

Gina

Stayed 3 nights in Aug 2025

6/10 Okay

Jacqueline

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was ok however toilet had stains . No hand towels , one face cloth , to stare between 2 persons. Breakfast was mediocre , however the staff on Sat 6/9 at breakfast was lovely.
Stayed 1 night in Sep 2025

8/10 Good

Tigist

Travelled with family
Liked: Cleanliness, staff & service
Was good but no Netflix or fox
Stayed 1 night in Sep 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly & helpful, lovely restaurant, great location
Stayed 4 nights in Aug 2025

8/10 Good

Connar

Travelled with partner
Liked: Staff & service
The bed was just two single beds pushed together and kept rolling apart as me and my partner slept. The shower had terrible pressure and the lobby smelt of chlorine. Other then that it was a nice, clean hotel and would go back again
Stayed 2 nights in Aug 2025

4/10 Poor

Munadia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendly and polite staff
Stayed 1 night in Aug 2025

8/10 Good

Tatyana

Liked: Property conditions & facilities
Big and comfortable room, car parking, swimming pool. A bit distant from CBD and train station.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service
I enjoyed the service, room cleanliness and location very much.
Stayed 3 nights in Aug 2025

8/10 Good

Ayodeji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway carpeting looks very tired.
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The fact it was close to so much was really handy, However for the cost of the rooms they weren’t very impressive and the air con was faulty, room was like an oven and wouldn’t cool down properly. Minimal utensils in the room - there was no knifes forks or plates - we got dinner delivered on the first night and did not have utensils to eat ? We were given wooden ones at reception and told restaurant wasn’t open for weekend. Room didn’t have towel rack to hang towels up ? All round a very disappointing stay for the cost and we were charged twice for parking and then when we questioned it, we were told it was on hold and will be returned to account in a few days ?
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service
Very standard breakfast, coffee terrible,
Stayed 1 night in Aug 2025

8/10 Good

Odin

Stayed 1 night in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Great staff . Friendly
Stayed 1 night in Jul 2025

6/10 Okay

Alison

Stayed 1 night in Jul 2025

6/10 Okay

Gautham

Disliked: Property conditions & facilities
Not upto accor standards or 4* accommodation, also utensils not cleaned properly or too old for breakfast
Stayed 3 nights in Jul 2025

4/10 Poor

Peter

Travelled with family
Liked: Cleanliness
On the advertising it says pay films but that’s not true and I can’t even control the air conditioner as it lock. Other than that everything was fine.
Stayed 1 night in Jul 2025