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Hotel Mercure Wien Zentrum

4.0 star property

Photo gallery for Hotel Mercure Wien Zentrum

Exterior
City view from property
Exterior
Children’s activities
Standard Double Room, 1 Double Bed | Bathroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
Fleischmarkt 1a, Vienna, Vienna, 1010
  • Place, Schwedenplatz
    ‪2 min walk‬
  • Place, Stephansplatz
    ‪3 min walk‬
  • Place, St. Stephen's Cathedral
    ‪5 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(23 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Vienna

With a stay at Hotel Mercure Wien Zentrum, you'll be centrally located in Vienna, within a 5-minute walk of St. Stephen's Cathedral and Stephansplatz. .This hotel is 0.5 mi (0.8 km) from Hofburg Imperial Palace and 0.5 mi (0.8 km) from Spanish Riding School.

What's nearby

  • Schwedenplatz - 2 min walk - 0.2 km
  • Stephansplatz - 3 min walk - 0.3 km
  • St. Stephen's Cathedral - 5 min walk - 0.4 km
  • Hofburg Imperial Palace - 10 min walk - 0.8 km
  • Spanish Riding School - 10 min walk - 0.8 km

Getting around

  • Marienbrücke Tram Stop - 4 min walk
  • Vienna Mitte Station - 13 min walk
  • Vienna International Airport (VIE) - 29 min drive

Restaurants

  • ‪Hard Rock Cafe Vienna - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Joma - ‬2 min walk
  • ‪Café Daniel Moser - ‬1 min walk
  • ‪Bermuda Bräu - ‬1 min walk

About this property

Hotel Mercure Wien Zentrum

Hotel Mercure Wien Zentrum offers 105 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and hair dryers. This Vienna hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 105 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a fireplace in the lobby, a reception hall, and a vending machine.
Grab a bite to eat at GO!Wien, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
GO!Wien - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 32 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GO!Wien

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (80 centimetre wide door)

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: EUR 69
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 32 per day (3281 ft away)
  • Late check-out fee: EUR 69

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna

Hotel Mercure Wien Zentrum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 419 out of 1002 reviews
Rating 8 - Good. 470 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

GABRIELLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern and great room, great staff, good location
Stayed 3 nights in Dec 2025

8/10 Good

Tina, Ottawa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms, complimentary drinks in mini bar daily, close to main attractions.
Stayed 4 nights in Dec 2025

10/10 Excellent

JENNY

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was clean super clean, staff was friendly and helpful they provide us with very simple maps to the main attractions.
Stayed 1 night in Dec 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location - but Vienna is a very expensive City - be warned and take out a bank loan before travelling…
Stayed 3 nights in Dec 2025

10/10 Excellent

Rajpreet Kaur

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, fast and early check in, friendly Staff and great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Luke

Stayed 3 nights in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Room was clean and hotel is well maintained. Staff was super helpful and attentive. Location is central to their public transportation and close to lots of restaurants and attractions.
Stayed 3 nights in Nov 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, comfortable, well designed, small room. Great location.
Stayed 2 nights in Nov 2025

8/10 Good

Andreas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, could use larger or more pillows.
Stayed 3 nights in Nov 2025

8/10 Good

Miriam

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 3 nights in Nov 2025

6/10 Okay

Mabel Ann

Liked: Cleanliness
Disliked: Amenities
room very clean , but lacking amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

adam

Stayed 3 nights in Nov 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Great location, helpful staff. Clean and spacious room.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremia

Liked: Cleanliness, amenities, property conditions & facilities
The reception was brilliant and great. Room is good too
Stayed 1 night in Oct 2025

8/10 Good

Constantinos

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

8/10 Good

Jean francois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2025

8/10 Good

Larissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Stayed 5 nights in Sep 2025

8/10 Good

Samhar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Behnaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Anjna

Stayed 3 nights in Jun 2025

10/10 Excellent

Brankica

Stayed 2 nights in Jul 2025

8/10 Good

Milagros

Stayed 2 nights in Jun 2025

8/10 Good

Einav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is nice, really close to the center and quiet at night. The only thing that was really disturbing is that we were back at the hotel to rest at 2pm, and suddenly someone was drilling above our heads for more than half an hour. When I talked with the receptionist, she apologized for the inconvenience and said it is maintenance but there was nothing she could do until it is done, so napping was not an option…
Stayed 2 nights in Jun 2025

8/10 Good

Katherine

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to Stephansplatz and also the metro station. Comfortable, but rooms / beds not huge, even the Privilege double room. Breakfast had a fairly good range of choices. Staff largely helpful.
Stayed 6 nights in May 2025