6/10 Okay
Denice, Snodland
23 Mar 2025
Liked: Staff & service
Good room size that overlooked the beach. Let down by room decor being old and dated. Shower was not powerful probably because the showerhead holes needed unblocking. My kettle lid was visibly broken but I had to report it.
Many times restaurant was out of certain food items for days. Only one member of staff made coffee the right way from the machine, with frothy milk without me having to ask. Had to prompt others. Food took long to arrive a few times, probably due to limited staff.
Hotel has a lot of potential but is in need of refurbishment. Looked at other reviews and people have been saying the same thing for years. There are 4 new rooms in a separate block with very nice modern decor. All rooms should have the same decor.
Denice
Stayed 7 nights in Mar 2025