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Older property but still nice. Rough drive getting up the hill to it.

Breakfast was very good. The staff were friendly but we found service to be slow (everywhere not just Diria). The pools were very nice and beach is great. The resort is in a great location. The rooms were unimpressive and the whole place is showing it's age a little but we would recommend this place. Very safe and easy to book excursions etc.

We had the most amazing stay at the W. The staff was absolutely wonderful. I will say that the room was a little “lived in”. The leather was very worn on the sofa and there were stains on the throws. However, the property is beautiful, the staff was more than helpful, kind and accommodating and the food was fantastic. We would absolutely visit again!

The property is beautiful!! Check in was a challenge as they wanted us to use the Riu App which did not work for us. Finally we received physical key cards. Our room was also lovely. Housekeeping was a bit hit and miss when it came to re-stocking towels. Sometimes we were only given two bath towels and we went without hand towels or facecloths. However in using the Riu app we were able to notify housekeeping and the next day the towel situation was resolved. The mini bar service is only restocked every other day. On day 3 of our stay, I saw the tiny notification in the bathroom that the water is non-potable. Yikes!! Given that the bathroom water is non-potable, we had to request additional water daily through the Riu App. The only restaurant on the property that takes reservations is the Steak House. We were able to reserve for 2 nights. The first night our reservation was at 7 pm. The servers were excellent but were definitely geared to get us in/out as quickly as possible. We asked for the menus but instead were directed to a qr code. The meal was rushed although we did our best to try and relax. However after dessert at about 8:15 we had a very stressed ‘hostess’ come to our table and ask if we’d had dessert. We said yes it was delicious. She said why are you still here? I said do you want us to leave? She said Yes!! So we did!!

There was no laundry room

The pool area and all facilities were excellent, as was the beach.