The place has lots of positive and negatives.The breakfast menu buffet is the highlight,fresh,variety and always well stocked big thanks to resturant crew.Our room was on 15th floor corner which gave us amazing views ,room service and house keeping were fast and efficient.the safe was locked i asked twice they never opened so i gave up.There was an ant issue around the mini bar and coffee machine,anything sweet was invaded by ants,which i reported to reception in writing.The bed was a bit to firm for my liking woke up sore everyday.The rooftop pool is excellent but very disappointed it closes at 6 pm and after being out all day its great to have a swim ,but they ask you to get out.The pool bar stays open but cannot swim i find this crazy as i payed for this enjoyment. The elevator is very slow especially on weekends.The hotel is in good condition and can see that money is being spent looking after it .Its way down end of town so a grab or taxi is needed to do everything ,there is no 24/7 convience,massage or decent eateries nearby.I didnt appreciate being woken at 7am everymorning by bells, sirens ,horns from all the foreshore construction which is directly below the building.didnt recieve upgrade,vip discounts that i am entitled to as expedia gold member,even charged me for a broken glass that broke in my hand,cutting me.
