Compare Family Hotels in Warehouse District

Everything was great

The water didn’t get hot in the bathroom

There was a concert in town and the hotel had zero parking. That was a PITA because I had a lot of expensive camera equipment that I ended up having to haul several blocks from the nearest available parking garage. The hotel website says it has valet parking but it didn't - not acceptable.

When we got to the hotel, they didn’t have the room I paid extra for, when I entered the room the gave me the beds were messy, someone used the bathroom in it, it wasn’t the room I paid for or needed, the hallway had trash stacked up next to the elevator, when I returned to the front desk to discuss my concerns and issues, they told me they didn’t have the room I booked on like, and they would try to find me something similar, it was false advertisement, I had to call hotels.com and sit on the phone with them for 1 1/2hrs to try and get my money back! They only gave back $57 and called it a night! The worse stay I had in all my travels.

Clean room and courteous staff.

The room was not as clean as it should be. There were stains on the bedding (not the inner bedding). There were cobwebs in the corners of the room. The room did not have a fresh smell. The bathtub did not drain properly/easily. The room lamps/furniture just need some updating. It wasn't a terrible stay. I just don't think I would return.