4/10 Poor
Jim
Business traveller
4 May 2025
Disliked: Staff & service, room comfort
Won't stay there again.
I have stayed at this location over 30 days in the last 15 months. Internet was so spotty that I couldn't do company business during the stay. TV next to nothing in channels. Taking a shower was dangerous. Water kept going hot-cold and the pressure went from dribble to regular. I concluded my business early and asked for a refund for the final day. The front desk said I had to contact Hotels.com to initiate a credit. I contacted them and while on the phone with me, they tried to call the hotel, which never answered. At checkout, I told the desk clerk that I had contacted Hotels.com and that they tried to call. Today I received an email from Hotels.com and it stated that the hotel declined to refund one day. The only thing that makes this hotel worth staying at is its location to the Metro train into Washington DC.
Jim
Stayed 6 nights in Apr 2025