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east Hotel Hamburg

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Exterior detail
3 bars/lounges
Interior entrance
Exterior
Loft | Bathroom
Luxury
4.5 star property
9.2

Wonderful

Elegance steps from vibrant nightlife

Boutique-style elegance meets vibrant energy just steps from the lively Reeperbahn. Delight in impeccable cleanliness and rooms equipped with every essential for a perfect stay.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Simon-von-Utrecht-straße 31, Hamburg, HH, 20359
  • Place, Reeperbahn
    ‪1 min walk‬
  • Place, Millerntor Stadium
    ‪4 min walk‬
  • Place, St. Pauli Piers
    ‪7 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Studio

Studio

Studio

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Loft

Loft

Loft

9.6 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for east Suite

east Suite | Living area

east Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Aqua

Aqua

Aqua

9.0 out of 10
Wonderful
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for east Room

east Room

east Room

9.2 out of 10
Wonderful
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for east Splash

east Splash

east Splash

9.8 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for east Signature

east Signature

east Signature

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Exterior
ARCOTEL Onyx Hamburg
Hamburg-Mitte
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,001 reviews
The price is NZ$290
includes taxes & fees
17 May - 18 May
ARCOTEL Onyx Hamburg

About the area

Hamburg

With a stay at east Hotel Hamburg, you'll be centrally located in Hamburg, just a 3-minute walk from Reeperbahn and 10 minutes by foot from St. Pauli Piers. .This luxury hotel is 1.7 mi (2.7 km) from Miniatur Wunderland and 1.3 mi (2 km) from Hamburg Messe and Congress.

What's nearby

  • Reeperbahn - 1 min walk - 0.0 km
  • Millerntor Stadium - 4 min walk - 0.4 km
  • St. Pauli Piers - 7 min walk - 0.6 km
  • St. Michaelis Church - 12 min walk - 1.0 km
  • Fish Market - 12 min walk - 1.1 km

Getting around

  • St. Pauli U-Bahn - 4 min walk
  • Michaeliskirche Hamburg Station - 13 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Domschänke - ‬3 min walk
  • ‪Köz Antep - ‬3 min walk
  • ‪The Baby Goat Barn - ‬2 min walk
  • ‪Hesburger - ‬3 min walk
  • ‪Hanmi - ‬3 min walk

About this property

east Hotel Hamburg

East Hotel Hamburg offers 167 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. This Hamburg hotel provides complimentary wired and wireless Internet access. Bathrooms include bathrobes, slippers, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Body & Soul. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 167 air-conditioned guestrooms. Complimentary wired and wireless internet access is available. Bathrooms have hair dryers and bathrobes. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Grab dinner at East Restaurant, a restaurant that specializes in sushi. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hamburg? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and noon.
East Restaurant - This restaurant specializes in sushi and serves breakfast and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to noon on weekends; EUR 35 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • East Restaurant

Things to do

  • Full-service spa

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2004
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 1 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.00 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35.00 per person
  • Covered self parking fee: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

East Hamburg
East Hotel Hamburg
east Hotel
east Hotel Hamburg Hotel
east Hotel Hamburg Hamburg
east Hotel Hamburg Hotel Hamburg

east Hotel Hamburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Annika, Hamburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

8/10 Good

Cayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

6/10 Okay

Amy

Stayed 2 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

This is a very nice hotel. Stylish and good size room. Close to St Pauli for transport. Staff were all very friendly and helpful (allowed me an early check in - thanks). Great breakfast. Overall excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mackenzie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time. Hotel was very cool. Great area. I would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very high quality rooms and restaurants. The pictures of the lobby etc. are surreal, but quite literary beautiful. Pictures don't do justice. Its a great spot. Particularly the bar, where half of the patrons are local residents. Best restaurant bar in the entire area. It is preferential to adults.
Stayed 2 nights in Jun 2025

10/10 Excellent

Taran

Stayed 1 night in Jun 2025

8/10 Good

Darren

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly one of the nicer hotels I’ve stayed at. Super chic, very comfortable bed, huge room and a beautiful view of a small garden just outside the window. Water pressure was great, shower is huge, and the staff was helpful, professional and friendly. It’s relatively easy to get to and there are plenty of cool spots to walk to in the neighborhood, but it’s not on a super busy street. The only knock I have is that the hair dryer wasn’t working so my partner had to deal with some wet hair. 100% I’ll stay here again
Stayed 1 night in May 2025

8/10 Good

richard

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Udo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the heart of Hamburg
Stayed 3 nights in Mar 2025

10/10 Excellent

sing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

MUSTAFA, EDINBURGH

Stayed 1 night in Sep 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is different, we liked it. We had a lovely garden view. We stayed on weeknights and the club/bar area was quiet. The days were very warm the last week of August, and the AC was adequate. Apparently most accommodations don't have AC, so we felt lucky. We walked everywhere from our hotel to see the sights. Train station close enough to walk, but Uber was easier! The location was ideal for us.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, close to public transportation and a pharmacy to buy any incidentals you need. Had sushi for room service, was excellent. Would absolutely stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren jetzt das 2 mal dort und es war beide Male einfach top.Super klasse.Wir kommen wieder
Stayed 1 night in Aug 2024

8/10 Good

Dario

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique décor. Fun. Only negative was that despite there being an elevator, the hallway had series of stairs that made moving heavy luggage difficult.
Stayed 3 nights in May 2024

8/10 Good

MarcusTulio, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet and shower have a "funny" smell
Stayed 2 nights in Jun 2024

6/10 Okay

Katie

Travelled with partner
We asked for a quiet room prior to staying and they put us above the bar on our arrival on Friday evening. It’s quite a party bar which is fun when you are downstairs but not so much fun when trying to sleep. There was also a bad smell in the toilet from the drains and the AC wasn’t working. I went to complain and they said they had some problems in the hotel that day and this was the only room available so we had to stay there. The following day coming back from sightseeing in the afternoon we were stopped by a lady from reception who said she had another room available if we wanted to move to a quiet room, but our new room wouldn’t be available for at least another hour but she needed our room back so could we pack up and occupy ourselves for an hour - we declined as it just wasn’t convenient for us. We went up to our room, and we then couldn’t get in - the door lock had gone - they got maintenance out who said it would a 15 min job but it got to near 45 mins and i went to check and he said he would be some time as the complete mechanism had gone. So I went back to Reception who managed to get me another room (they did give us a voucher for the bar whilst we waited). So we ended in relocating to another room, where the AC didn’t work again! In a comedy of errors we then had a knock at the door and a dessert was delivered to us compliments of the hotel - the note with it was welcoming another guest back to the hotel - clearly not meant for us!
Stayed 3 nights in Dec 2023