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The Westin Chicago River North

4.5 star property

Photo gallery for The Westin Chicago River North

Terrace/patio
Creator video - submitted by Kevlangel
Premium bedding, down duvets, pillow-top beds, in-room safe
Bar (on property)
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
320 N Dearborn St, Chicago, IL, 60654
  • Place, Chicago Theatre
    ‪5 min walk‬
  • Place, Chicago Riverwalk
    ‪5 min walk‬
  • Place, Michigan Avenue
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(30 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

9.8 out of 10
Exceptional
(26 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | City view

Deluxe Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(13 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, River View

Deluxe Room, 2 Double Beds, River View | City view

Deluxe Room, 2 Double Beds, River View

9.4 out of 10
Exceptional
(8 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Lounge

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds

  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

About the area

Chicago

With a stay at The Westin Chicago River North, you'll be centrally located in Chicago, within a 10-minute walk of Chicago Theatre and Chicago Riverwalk. .This luxury hotel is 0.6 mi (1 km) from Michigan Avenue and 0.8 mi (1.3 km) from Millennium Park.

What's nearby

  • Chicago Theatre - 5 min walk - 0.4 km
  • Chicago Riverwalk - 5 min walk - 0.5 km
  • Michigan Avenue - 5 min walk - 0.5 km
  • Millennium Park - 10 min walk - 0.8 km
  • Art Institute of Chicago - 13 min walk - 1.1 km

Getting around

  • Clark-Lake Station - 4 min walk
  • Millennium Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 46 min drive

Restaurants

  • ‪Riverwalk Wine Garden by City Winery - ‬3 min walk
  • ‪Tiny Tapp - ‬2 min walk
  • ‪RPM Seafood - ‬2 min walk
  • ‪RPM Steak - ‬3 min walk
  • ‪Flight Club Social Darts - ‬3 min walk

About this property

The Westin Chicago River North

The Westin Chicago River North offers 445 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 445 guestrooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. 42-inch Smart televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at 320 RiverBar, a restaurant which specializes in American cuisine, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 13 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
320 RiverBar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 60 per day)
  • Valet parking on site (USD 79 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • A restaurant

Restaurants on site

  • 320 RiverBar

Things to do

  • Fitness classes
  • Gym

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive recycling policy
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day (in/out privileges)
  • Nearby parking fee: USD 60 per day (656 ft away)
  • Pet fee: USD 100.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago River North Westin
Westin
Westin Chicago River North
Westin Hotel Chicago River North
Westin Chicago River North Hotel
Westin River North Hotel
Westin River North
The Westin Chicago River North Hotel Chicago
Chicago Westin
The Westin Chicago River North Hotel
The Westin Chicago River North Chicago
The Westin Chicago River North Hotel Chicago

The Westin Chicago River North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 65 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2025

10/10 Excellent

Lyssa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect and the bed was comfy
Stayed 1 night in Dec 2025

10/10 Excellent

Yenny

Stayed 4 nights in Nov 2025

10/10 Excellent

CANDACE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well taken care of!
Stayed 2 nights in Dec 2025

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities
Very good hotel in Downtown
Stayed 6 nights in Nov 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was great-only comment is that it would be helpful to have more drawers for clothing and a shelf or drawer in the nightstands.
Stayed 6 nights in Nov 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a GREAT hotel and the rooms are nice sizes!
Stayed 1 night in Nov 2025

6/10 Okay

Scott

Disliked: Cleanliness
There was dirty socks in the bathroom and left over food in the mini fridge. The body wash dispenser in the shower was empty. Poor maid service. The place is in a great location but interiors are outdated.
Stayed 1 night in Nov 2025

10/10 Excellent

Walker

Liked: Cleanliness, staff & service, amenities
Very comfortable. Great bar and breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Darrel

Wonderful location
Stayed 1 night in Nov 2025

10/10 Excellent

Demetrius Melissa

Liked: Cleanliness, staff & service, amenities
The service staff is always excellent!
Stayed 3 nights in Nov 2025

4/10 Poor

Michael, Carmel

Liked: Cleanliness, staff & service
Breakfast buffet- eggs cool, bacon cold, need to ask for refills on coffee. Expensive for $40+. Hotel for $400/ night you expect more. Bar was very expensive, for beers and nonalcoholic drinks.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sylvia

Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Constance, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Binita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Sep 2025

10/10 Excellent

Sagar Jitendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By the river
Stayed 4 nights in Aug 2025

10/10 Excellent

ANDRE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé loved it. We had a great time. She actually wants to move there.
Stayed 4 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025