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Hotel is well placed in centre of Kings Lynn and although there is no on site parking there is plenty available nearby. Staff were pleasant and helpful. Room although basic was fine and we would happily stay at the property again but in a different room. The King Suite where we stayed was directly over the kitchen which in itself wasn’t a problem - the problem was the constant beat from the chefs music which boomed in the room from 9.15am when they presumably started work until the kitchen closed at around 9.15pm!!

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Me and my husband stayed therefrom 19th to 20th. The staff who checked in was a lady. The way she treated us was not appropriate. I already booked by the application and she ask for my card details, which includes everything from complete card number, expiry date and CVV. She said she want to confirm that the same person is checked in. I told her thats why i gave the ID and she already photocopied it. Still she asked for my card details and said if I dont provide it she cant give us the booked room. I felt like why? She said everyone gave card details and she showed us others card details also in a white paper. I felt it’s completely illegal that its not safe to show others there card details . She said its their rule. We said to show the rule . She didnt say anything about that. At last i gave last four digits of my card details to get the room. She said, the security will also check something like that which i dont understand. The way she speaks feel completely disrespectful. She said no smoking in room. I said we both dont smoke. Then she said everyone says like that but end up in smoking in room. I dont feel its not an appropriate customer service they Provided. Except her everyone was so good.good service.

Good central location, next to transport links and shops. Staff were helpful at hotel.

We would thoroughly recommend the Knights Hill Hotel and particularly enjoyed the Spa facilities, which were included with no extra charge.