2/10 Terrible
Edward
Business traveller
17 Mar 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do Not Stay at this Property - Arrived at 7pm and No One available to check in. Sign on the door with mobile number and however when called no one answered, spoke with Expedia who were also unable to contact the owner as landline disconnected. The locals at the pub opposite tried to contact the owner for me. Finally a rep arrived after 1hr with a key fob, no apology given. Restuarant closed! Ask to check the room first as I had been forewarned from locals the rooms were smelly, as this was my request I then received a phone call from the owner, verbally abusive and said you wouldn't ask this if staying at a home! Indeed not but I am paying for a hotel room. Was told to F off and leave! Appalling, when complained via Expedia I have been refused a refund as the owner had declined. This used to be an excellent hotel with fabulous restaurant - sadly the old owner has left and the no has no-idea. Not one to normally leave reviews, but wouldn't want someone else to have a similar experiance.
Edward
Stayed 1 night in Mar 2025