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Sunscape Curacao Resort, Spa & Casino - All Inclusive

4.0 star property

Photo gallery for Sunscape Curacao Resort, Spa & Casino - All Inclusive

Aerial view
5 restaurants, breakfast, lunch served; local and international cuisine
Outdoor wedding area
Sun Club Premium Deluxe Ocean Front Double | View from room
Outdoor pool, pool umbrellas, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Room service

Explore the area

View map
Dr. Martin Luther King Blvd. #78, Willemstad
  • Place, Mambo Beach
    ‪3 min walk‬
  • Place, Curaçao Sea Aquarium
  • Place, Jan Thiel Beach
  • Airport, Willemstad (CUR-Hato Intl.)
    ‪17 min drive‬

Room options

View all photos for Sun Club Junior Suite Ocean View

Sun Club Junior Suite Ocean View

Sun Club Junior Suite Ocean View

  • 39 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View King

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Sun Club Premium Deluxe Ocean Front King

1 bedroom, free minibar, in-room safe, desk

Sun Club Premium Deluxe Ocean Front King

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Deluxe Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Sun Club Deluxe Ocean View Double

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Deluxe Ocean View King

Sun Club Deluxe Ocean View King

Sun Club Deluxe Ocean View King

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Suite Ocean Front

1 bedroom, free minibar, in-room safe, desk

Sun Club Suite Ocean Front

  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Sun Club Master Suite

Sun Club Master Suite

Sun Club Master Suite

  • 96 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Sun Club Presidential Suite

Sun Club Presidential Suite | Living area

Sun Club Presidential Suite

  • 73 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Suite Standard with Ocean View

  • Sleeps 3

Room Master with Ocean View

  • Sleeps 5

Suite Junior with Ocean View

  • Sleeps 2

Room Premium with Ocean View

  • Sleeps 2

Room Deluxe with View

  • Sleeps 4

Room Deluxe with View

  • Sleeps 2

Room Deluxe with Garden View

  • Sleeps 2

View all photos for Sun Club Premium Deluxe Ocean Front Double

Sun Club Premium Deluxe Ocean Front Double

Sun Club Premium Deluxe Ocean Front Double

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Honeymoon Junior Suite

Sun Club Honeymoon Junior Suite

Sun Club Honeymoon Junior Suite

  • 39 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Double Room Deluxe

  • 30 sq m
  • Sleeps 4

View all photos for Deluxe Garden View Double

1 bedroom, free minibar, in-room safe, desk

Deluxe Garden View Double

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View Double

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Garden View

1 bedroom, free minibar, in-room safe, desk

Double Room Standard with Garden View

  • 30 sq m
  • Sleeps 3

View all photos for Double Room Standard with Sea View

1 bedroom, free minibar, in-room safe, desk

Double Room Standard with Sea View

  • 30 sq m
  • Sleeps 2

View all photos for Double Room Superior with Sea View

1 bedroom, free minibar, in-room safe, desk

Double Room Superior with Sea View

  • 30 sq m
  • Sleeps 3

View all photos for Double Room Executive

1 bedroom, free minibar, in-room safe, desk

Double Room Executive

  • 30 sq m
  • Sleeps 3

View all photos for Deluxe Garden View King

1 bedroom, free minibar, in-room safe, desk

Deluxe Garden View King

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

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About the area

Willemstad

Located in Willemstad (Marie Pampoen), Sunscape Curacao Resort, Spa & Casino - All Inclusive is within a 15-minute walk of Mambo Beach and Curaçao Sea Aquarium. .This all-inclusive property is 8.8 mi (14.2 km) from Blue Bay and 1 mi (1.5 km) from Boulevard Marketplace.

What's nearby

  • Mambo Beach - 3 min walk - 0.3 km

Getting around

  • Curacao Intl. Airport (CUR) - 24 min drive

Restaurants

  • ‪World Cafe - ‬1 min walk
  • ‪Sun Club Bar - ‬2 min walk
  • ‪Sun Club Membership Lounge - ‬3 min walk
  • ‪Bliss The Berry - ‬7 min walk
  • ‪Caipirinha Bar Curacao - ‬8 min walk

About this property

Sunscape Curacao Resort, Spa & Casino - All Inclusive

Beachfront property with 5 restaurants and a full-service spa
Sunscape Curacao Resort, Spa & Casino - All Inclusive offers 341 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

A private beach and 2 outdoor tennis courts are featured at the property. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blue Mahoe Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Make yourself at home in one of the 341 guestrooms featuring iPod docking stations and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a casino and a nightclub. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy local and international cuisine at World Cafe, one of the property's 5 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
World Cafe - Overlooking the ocean and pool, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Damario - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Himitsu - Overlooking the ocean and pool, this restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Blue Water - Overlooking the ocean, this restaurant specializes in barbecue and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Oceana - Overlooking the ocean, this restaurant specializes in seafood and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Climbing wall
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Dancing

Entertainment

Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Water
  • Damario
  • Himitsu
  • Oceana
  • World Cafe

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Casino
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sunscape Curacao Casino
Sunscape Curacao Resort Spa & Casino All Inclusive
Sunscape Resort Spa & All Inclusive
Breezes Resort, Spa & Casino - Curacao Hotel Willemstad
Sunscape Curacao Resort Spa & Casino - Curacao Willemstad
Sunscape Curacao Spa Casino All Inclusive Willemstad
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Spa Casino Willemstad
Sunscape Curacao Spa Casino
Breezes Resort, Spa And Casino - Curacao
Sunscape Curacao Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino Optional All Inclusive
Sunscape Curacao Resort, Spa & Casino - All Inclusive Willemstad

Reviews

Sunscape Curacao Resort, Spa & Casino - All Inclusive Reviews

6.8

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 248 out of 1013 reviews
Rating 8 - Good. 290 out of 1013 reviews
Rating 6 - Okay. 196 out of 1013 reviews
Rating 4 - Poor. 148 out of 1013 reviews
Rating 2 - Terrible. 131 out of 1013 reviews

Reviews

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff fantastic! Rooms a bit out dated but fine. Look up restaurant hours daily because that can impact variety.
Stayed 5 nights in Jul 2025

8/10 Good

Kurn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options were great and tasty. The rooms were comfortable and spacious. Great pool and beach area.The one downside was I felt on check-in there should have been assistance with bags to carry to your room. But overall, a great place!
Stayed 3 nights in Jul 2025

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
A mix of good and bad. Great beach and staff. The hotel is seriously lacking in certain things. The place is way understaffed and alot of things would be open one day then closed the next, including the swim up bar. The main bar had one bartender which is crazy. The buffet place for lunch was the worst ive ever seen in 45 plus years of traveling. They would run out of everything all the time and the food was.meh at best. The staff was GREATand made up for tge shortcomings. Oh and the a.c. and hot water in the rooms suck badly. The island itself is nice, just dont expect fine sand beaches.
Stayed 7 nights in Jul 2025

4/10 Poor

Florencia

Disliked: Staff & service
Cons: Staff was not welcoming and sometimes rude, food took long to be replaced at the buffet, drinks looked like juices not enough alcohol. Pros: Beach was perfect!!!!
Stayed 7 nights in Jul 2025

6/10 Okay

Cecilia

Disliked: Amenities
This resort is in extreme need of updates. There’s is nothing to do but swim, only 2 pools, one is a child’s pool. Only 2 bars, the one in the lobby is rarely open. The staff at the buffet are rude. There was a woman bartender that I wish I had her name, she worked in the lobby bar Friday, she was outstanding. The food at the buffet was horrible. The water in Curacao was breath taking. I chose this resort because the comments were good, very misleading.
Stayed 5 nights in Jul 2025

4/10 Poor

Christopher, Hondo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This resort was a disappointment. Many of the staff were not friendly. The food options for breakfast and the buffet were not good at all and we usually left the property to eat despite it being an all inclusive. The room was large in building 2 with good AC, but family members in another building had hot rooms. Nice beach, but cheap lawn chairs. I would stay somewhere else on a return trip.
Stayed 3 nights in Jul 2025

8/10 Good

Guy W

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outdated
Stayed 5 nights in Jul 2025

4/10 Poor

Kathy

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The TV was not working and the service person could not solve it. And the smell coming from the sewer near to the dining area was very noticeable. I have been here before and this was the first time experiencing both issues.
Stayed 3 nights in Jul 2025

6/10 Okay

Jeffrey

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The staff was awful at the grill restaurant. I left the next day. The hotel rooms are run down. Did not feel clean.
Stayed 3 nights in Jul 2025

2/10 Terrible

Brian

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Lisa Anne

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk people very nice. Food servers very nice. I feel bad for them because the cooks are so slow. It took an hour and a half to get our food and when we got it, it was raw. (Fried fish) we watched and if a table complained they would find their ticket and cook their food. Two tables came and ordered after us and we watched as they complained they found their ticket and cooked their food. At the buffet, you have to ask someone to cook your pasta and heat up the sauce. When I did that the cook literally rolled her eyes at me. I waited about 10 minutes to get ice cream and then I finally walked away. Not even sure what they were doing. There is air conditioning but it doesn’t really work. We put it down as much as we could ( 66 degrees) and it just never got cold. The first room we were in had a light outside the balcony that was hanging from the ceiling from an electrical cord and it faced the glass door. Our room did not have a blackout curtain so the first night it looked like the sun was coming up all night. We did get a room change and it had blackout curtains and a normal light outside. But the AC was the same. The BEACH IS BEAUTIFUL!! If they would get some training for the cooks on how to expidite I think a lot more people would be satisfied. The place needs a little TLC. It could be amazing if they put some work into it. And again the severs and front desk people very nice. We checked in at the sun club room. AC was great in there.
Stayed 5 nights in Jul 2025

2/10 Terrible

Lindsey

Disliked: Cleanliness
Stayed 5 nights in Jul 2025

8/10 Good

Evette Little

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful ocean access
Stayed 8 nights in Jun 2025

8/10 Good

Christopher, Kralendijk

Liked: Cleanliness
Its grounds are lovely and the beach great but it’s ageing and the rooms are tired. Staff are wonderful though and the menus in the restaurants are well prepared if limited.
Stayed 7 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great overall, laundry service is terrible

Overall, the stay was good. The room had a couple small cosmetic issues, but nothing that really matters. It's almost impossible to get anyone to answer the Sun Club phone extension. Consierge will answer regularly, but if you're a Sun Club member, they refer you to Sun Club again. My only serious conplaint was about laundry service. There is a $100 USD deposit on laundry service and the balance is credited to you once the service is done. After I paid the deposit, the service wasn't picked up for over 24 hrs and the Sub Club phone calls went unanswered. I had to take my laundry to the Sun Club for them to take to laundry. ANOTHER 24 hours later, I had to go back to the Sun Club desks because the calls went unanswered again. Housekeeping wasn't answering for them, so I was told to wait longer. "Nothing more can be done". Laundry was returned after 10pm. My laundry credit wasn't mentioned at checkout, I had to ask about it. They took my email address and I was supposed to receive an email to issue my balance. Still waiting on the email 8 days later. The facility is great, the staff is great, the food is all pretty good. Definitely enroll for the Sun Club and definitely go to the spa. Stay away from laundry service.
Stayed 7 nights in Jun 2025

4/10 Poor

Maria

Disliked: Property conditions & facilities
Our toilet was overflowing. We had to clean ourselves no one came. For almost 2 hours.
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The water at the resort was magnificent.
Stayed 5 nights in Jun 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD SERVICE, FRIENDLY PEOPLE
Stayed 3 nights in Jun 2025

2/10 Terrible

Maritza

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The restaurants are open, no AC and a lot of flies Also, we made reservation for a romantic dinner to celebrate our 43rd anniversary, supposed to be at 6:30 pm by the beach to look at the sunset, etc. and when we got there we found out that they forgot about it..... there was nobody there so we wanted to cancel right there and then by they told us that they were going to put us at another location and everything was going ok until it was almost 9 pm when the dinner arrive and when we ask the person taking care of us that why did it take so long she just apologized and said that the restaurant didn't know about our dinner - of course we didn't even eat.. we were not hungry anymore and that was it, my husband was so angry and ask to talk to management and wanted the money back ....after a few visits to the concierge going back and forth they were telling us not to worry, that we will get our money back, but we still don't have the money yet.
Stayed 7 nights in Jun 2025

6/10 Okay

Diane Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property with great facilities. With some improved management it would be fantastic. Why have a smoking policy if you're not going to enforce it. People smoke wherever they want and throw their butts everywhere - very sad and pathetic. The lunch buffet is awful, they clearly don't know how to present a good buffet. Food is not prepared - a delicious pizza will show up and when its gone, no more pizza. Lines waiting for burgers. The beach bar/restaurant is closed with no announcement. They have a great set up for the beach party - put a portable bar out there and you'll have more participation. Take the cell phones away from employees, they all stand around on them and basically ignore you until they are done doing what they feel is more important. Bar tenders are hit or miss, some are really grumpy. A very, very nice stay - just not great. But it could be!
Stayed 7 nights in Jun 2025

4/10 Poor

Richard

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It was better two years again when we stayed there. The Coffee Shop machine was broken, water pipe broken, and no power. Dining options are limited, elevator was broken at one point in the high rise building. We had a ground floor room and the sliding glass door didn't lock. Alcohol is bottom shelf and the red wine is not good. Sunscape is not 4 stars it is a 2 star at best. The beach and pool are both nice, and the staff tries their best. The property has potential and was just bought by Hyatt which will be the 4th owner, and I hope they invest. It was a good stay but just lower your expatiations and enjoy it for what it is. It is not a Secrets or Sandals you get what you pay for.
Stayed 2 nights in Jun 2025

6/10 Okay

Chinh Dung

Travelled with family
Liked: Cleanliness
Food service is bad, I’m waiting more than 1/2hour for pan fire the eggs.
Stayed 4 nights in Jun 2025

4/10 Poor

joanne

Travelled with family
Disliked: Amenities, property conditions & facilities
Was very unhappy with my room it was supposed to be the honeymoon suite in the sun club I seen in pictures the room could have been updated with decor but it smelled like mildew and did have mold in bathroom and under air conditioner. Door to balcony was broken could not get it to lock I asked for a different room wasn’t much better. cleaning service and restocking of bar was not happening. Food was nothing to special was looking forward for some Caribbean food went to special dinner at a sun club only restaurant they put yellow mustard as salad dressing the best place To eat was the buffet the staff was nice very over worked it seemed most people don’t tip. I tip so I can understand why they aren’t to happy to service people. The beach and the water was beautiful I just wish they would update the rooms and get more staff
Stayed 7 nights in Jun 2025

2/10 Terrible

Michael

Stayed 4 nights in Jun 2025

2/10 Terrible

Marianna

We waited a long time after the proposed check in time to get our room that was reserved months in advance and paid for in full. We finally got a room that still smelled of fresh paint and had lingering fumes in the heat. And the next day a pipe burst and flooded the hall between the bathroom and front door in the middle of the night forcing us to move to an inferior room( not what we paid for). My suitcase was directly below it thankfully not ruining the dress I laid out.(just getting it wet) We were attending a wedding at the Sunscape and before the end of the ceremony we were unable to use our now new room because the key card didn’t work and there was a note to see the front desk. We were informed that they finally had another ocean view room available but at this point we were too inconvenienced to move again. Overall experience wasn’t pleasant but we did enjoy the location of the resort.
Cleaned up the water
Still leaking after we tried to dry the ceiling
Stayed 3 nights in Jun 2025