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Lakes Hotel and Spa

5.0 star property

Photo gallery for Lakes Hotel and Spa

Front of property
Penthouse with Roof Top Hot Tub (Adults Only)
Standard Double room with Hot Tub (Adults Only)
Lobby sitting area
Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
  • Gym
  • Parking available

Explore the area

View map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Lake Windermere
    ‪3 min walk‬
  • Bowness Pier
    ‪5 min walk‬
  • World of Beatrix Potter
    ‪9 min walk‬

Room options

View all photos for Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only)

10.0 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double

Ground Floor Double

9.6 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Exterior Cosy Double Room

Exterior Cosy Double Room

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds

Two Bedroom First Floor Apartment on Two Levels with Built in Beds | Private kitchen

Two Bedroom First Floor Apartment on Two Levels with Built in Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(47 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub (Adults Only)

Roof Top Suite with Hot Tub (Adults Only)

Roof Top Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Snug Double

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Snug Double

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double

Small Double

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three)

Family Room (Sleeps Three)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six)

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Two Bedroom First Floor Apartment on Two Levels

Two Bedroom First Floor Apartment on Two Levels

Two Bedroom First Floor Apartment on Two Levels

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse with Roof Top Hot Tub (Adults Only)

Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Penthouse with Roof Top Hot Tub (Adults Only)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Windermere

With a stay at Lakes Hotel and Spa, you'll be centrally located in Windermere, within a 5-minute walk of Lake Windermere and Bowness Pier. .This luxury hotel is 7.9 mi (12.7 km) from Coniston Water and 0.4 mi (0.7 km) from Old Laundry Theatre.

What's nearby

  • Lake Windermere - 3 min walk - 0.3 km
  • Bowness Pier - 5 min walk - 0.4 km
  • World of Beatrix Potter - 9 min walk - 0.8 km
  • Windermere Jetty Museum of Boats, Steam and Stories - 16 min walk - 1.4 km
  • Blackwell, The Arts & Crafts House - 2 min drive - 2.3 km

Getting around

  • Windermere Station - 4 min drive
  • Manchester Airport (MAN) - 102 min drive

Restaurants

  • ‪Lake View Garden - ‬5 min walk
  • ‪Driftwood - ‬6 min walk
  • ‪The Lake View - Bowness - ‬5 min walk
  • ‪Bluebird Cafe - ‬4 min walk
  • ‪The Old Pump House Coffee Shop - ‬5 min walk

About this property

Lakes Hotel and Spa

Luxury hotel with 15 hot tubs and a full-service spa
Lakes Hotel and Spa offers 57 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested.

15 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 57 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 15 hot tubs, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at The Bar, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
The Bar - This bistro specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird - This restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 922 out of 1121 reviews
Rating 8 - Good. 115 out of 1121 reviews
Rating 6 - Okay. 60 out of 1121 reviews
Rating 4 - Poor. 15 out of 1121 reviews
Rating 2 - Terrible. 9 out of 1121 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with fabulous friendly staff in a great location. On arrival we were upgraded to a junior suite with hot tub which was a lovely surprise. Easy walk down the hill to Bowness-On-Windermere. Just a bit of feedback with the Room. Not enough plug sockets in lounge area. The safe was located at top of wardrobe and neither myself or my daughter could reach.
Stayed 2 nights in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lakes Hotel & Spa

Fantastic stay, great breakfast and spa was very relaxing, we will return.
Stayed 1 night in Jun 2025

10/10 Excellent

Magda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool area and private hot tub, staff were friendly, great food, we received a free upgrade to our room, very close to the beatrix potter experience
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another amazing stay at the lakes hotel and spa. The hot tub rooms are beautiful all staff in the hotel are so attentive. Will Be returning again soon
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice suprise the free upgrade to a room with a hot tub on the balcony.
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast starts too late

Beautiful hotel in a great location. Breakfast doesn’t start until 8 so if you are an early riser or like me have meetings to get to don’t book the brekkie
Stayed 1 night in Jun 2025

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service
The property was great except no electric vehicle charging point and needing to pay for parking. The spa felt very strange. Very dark, strange to walk through a pub to gain access. It felt like it was an environment to encourage sexual activity not for friends having a break together
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very special hotel

Special anniversary night away, amazing hotel, fantastic staff, we had the best time & didnt want to leave
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Stayed 2 nights in Jun 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Perfect 🙌
Stayed 3 nights in Jun 2025

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely couple of nights. Received an upgraded room. Which was immaculate. The gentleman at the gatehouse greeted us by name and was warm and welcoming as were the reception staff, concierge and bently car driver. Lovely touch been taken into the village in the bently
Stayed 2 nights in Jun 2025

10/10 Excellent

Lizelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel -thank you for letting me use your property and for the very kind help when I wasn’t feeling very well.
Stayed 1 night in May 2025

10/10 Excellent

fz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, spa and staff. Left feeling super relaxed.
Stayed 2 nights in May 2025

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my partner's stay was amazing. You do truly get what you pay for. The rooms were clean, had a great layout, and the hot tub in our room was amazing, with a gorgeous view to go with it. The staff were friendly and welcoming and gave us a tour of the grounds. The spa was clean and helped provide that relaxing environment. Overall Lakes Hotel and Spa is a perfect place to stay for a long weekend getaway to just relax.
Stayed 2 nights in May 2025

6/10 Okay

Lyndsey

Liked: Cleanliness, property conditions & facilities, room comfort

Bit disappointing

Booked a 2night stay for our 20th Wedding Anniversary. Hotel itself is beautiful and very modern. Breakfast was amazing. So much choice. One thing we were a little disappointed about was the Spa set up - bit strange having never experienced something like this before. A Spa in our eyes is a relaxing place to have a swim, jacuzzi etc, sun loungers, read a book kind of thing. But we were faced with a drinking atmosphere and people drinking alcohol in and around the pool as the bar opened into the spa. The room had no mini fridge, which was quite a surprise as it's a five star resort or no gym.
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Travelled with group

Best hotel in Bowness

Fab-u-lous The room was out of this world…it was huge The staff were amazing, attentive and were all superstars The ride in the Bentley was my highlight Cocktails made by Taylor & service by Carl & Assenio
Stayed 1 night in May 2025

10/10 Excellent

Stuart

Travelled with partner
An excellent hotel in a great location. Staff all friendly and very helpful. The pool and spa facilities are first class. Could do with a better selection on the menu for lunches.
Stayed 2 nights in May 2025

8/10 Good

Esther

Stayed 2 nights in May 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

stevie

Liked: Cleanliness, staff & service, property conditions & facilities
Our go to place in the lakes.
Stayed 1 night in May 2025

10/10 Excellent

Bethany

Travelled with group
Liked: Amenities, property conditions & facilities
My friend and I recently stayed here and it was fantastic. We were greeted by Noel at the barrier who was extremely welcoming and never failed to smile when we walked past during our stay. All staff were lovely and nothing was too much for them. We were kindly upgraded to a hot tub room on arrival which was a lovely surprise and really made our stay. Room was excellent. Location was excellent. Will definitely visit again.
Stayed 2 nights in May 2025

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Firstly, Patrick was so welcoming and lovely. Every time we saw him he had a big smile on his face and had lots of helpful information about Bowness and Windermere. The spa was really nice and a good place to relax. The food in Misumi was 10/10, one of the best meals I’ve ever had. So I would definitely recommend booking this when you stay. On the second night, we ate outside on the terrace and had tapas which was also delicious. Alex was really helpful and went the extra mile, got us blankets and put the fire on for us when we were cold. I would definitely recommend staying at the Lakes hotel and spa for a special occasion, it is worth the money.
Stayed 2 nights in May 2025