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Lakes Hotel and Spa

5.0 star property

Photo gallery for Lakes Hotel and Spa

Front of property
Indoor pool
Penthouse with Roof Top Hot Tub (Adults Only) | Living area
2 bars/lounges, poolside bar
Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Gym

Explore the area

View map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Place, Lake Windermere
    ‪3 min walk‬
  • Place, Bowness Pier
    ‪5 min walk‬
  • Place, World of Beatrix Potter
    ‪9 min walk‬

Room options

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex) | Private kitchen

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Snug Double

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Snug Double

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double

Small Double

9.8 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six)

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three)

Family Room (Sleeps Three)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse with Roof Top Hot Tub (Adults Only)

Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Penthouse with Roof Top Hot Tub (Adults Only)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.8 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only)

9.8 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double

Ground Floor Double

9.6 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Exterior Cosy Double Room

Exterior Cosy Double Room

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa)

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor spa tub
Beech Hill Hotel & Spa
Windermere
  • Pool
  • Spa pool
  • Spa
  • Parking included
4.4 out of 5, Excellent, 101 reviews
The price is NZ$228
includes taxes & fees
30 Apr - 1 May
Beech Hill Hotel & Spa

About the area

Windermere

With a stay at Lakes Hotel and Spa, you'll be centrally located in Windermere, just a 4-minute walk from Lake Windermere and 8 minutes by foot from World of Beatrix Potter. .This luxury hotel is 0.2 mi (0.3 km) from Bowness Pier and 0.4 mi (0.7 km) from Old Laundry Theatre.

What's nearby

  • Lake Windermere - 3 min walk - 0.3 km
  • Bowness Pier - 5 min walk - 0.4 km
  • World of Beatrix Potter - 9 min walk - 0.8 km
  • Old Laundry Theatre - 9 min walk - 0.8 km
  • Windermere Jetty Museum of Boats, Steam and Stories - 16 min walk - 1.4 km

Getting around

  • Windermere Station - 4 min drive
  • Manchester Airport (MAN) - 102 min drive

Restaurants

  • ‪The Magic Roundabout - ‬7 min walk
  • ‪Lake View Garden - ‬5 min walk
  • ‪The Village Inn Bar & Grill - ‬6 min walk
  • ‪The Albert - ‬7 min walk
  • ‪Boardwalk Bar & Grill - ‬7 min walk

About this property

Lakes Hotel and Spa

Lakes Hotel and Spa offers 57 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested.

15 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 57 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 15 hot tubs, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at The Bar, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
The Bar - This bistro specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird - This restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (GBP 12 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 8
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 16 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1042 out of 1264 reviews
Rating 8 - Good. 129 out of 1264 reviews
Rating 6 - Okay. 67 out of 1264 reviews
Rating 4 - Poor. 17 out of 1264 reviews
Rating 2 - Terrible. 9 out of 1264 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Lovely as always.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Stayed 2 nights in Jan 2026

10/10 Excellent

Chloe

Stayed 1 night in Nov 2025

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb check in experience. Staff were very friendly and helpful, rooms very clean and hotel itself was beautiful. Would 100% recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

millie

Liked: Cleanliness, staff & service, amenities
staff lovely and helpful and room was gorgeous
Stayed 1 night in Jan 2026

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, amenities
Brilliant experience, staff were fantastic and the hot tub was perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was great, good temperature, clean tub and space surrounding it .was clean we were above the rear car parking space but this did not impact us at all ..we only ate in cocktail area . Food fresh hot and tasty ,service was excellent. Staff attentive ,friendly and accommodating . Room clean spacious and comfortable.
Stayed 2 nights in Jan 2026

2/10 Terrible

Stephen

Stayed 1 night in Jan 2026

10/10 Excellent

jessica

Stayed 2 nights in Jan 2026

10/10 Excellent

Stuart

Stayed 1 night in Jan 2026

10/10 Excellent

George

Stayed 1 night in Dec 2025

10/10 Excellent

Chloe

Liked: Cleanliness, property conditions & facilities
Very nice and clean, friendly and helpful staff, I've stayed here quite a few times and always impressed.
Stayed 1 night in Jan 2026

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
We have been to the Lakes Hotel & Spa a few times & we always have an amazing stay. The staff are always polite & welcoming, a special thank you to Mark (concierge) he was very helpful! Our room was spotless & had a beautiful view over the lake. The spa was very nice as always, but it was slightly cold on the first day of our visit, the spa had been closed throughout the day for maintenance so possibly couldn’t be helped. Thank you for a wonderful stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was in a great location and just a short stroll from the centre. Staff were very professional and welcoming. The hotel itself was superb with beautiful decor and furnishings throughout. Our room was gorgeous, had everything we needed and the bed was the best I've ever slept in!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Rob

Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything from arrival to check out was brilliant, the staff are amazing, the spa was so relaxing as were the treatments, room was gorgeous and spotlessly clean and hot tub on the balcony was awesome, bar areas and service were fantastic and visit to Mizumi restaurant is recommended, location is fabulous - overall we had a great stay and will be visiting again
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Karlton

Stayed 2 nights in Dec 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, lovely location, amazing food, the best!!!
Stayed 1 night in Dec 2025

8/10 Good

Christopher

The hotel and grounds very well presented. All of the staff very helpful and friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here a few times and can’t fault anything with the hotel, service cleanliness, food breakfast and dinner. Drinks. Shared a number of photos via my instagram of the hotel and food @mytravellertips1 Also great location to explore Bowness and wider?
Stayed 2 nights in Dec 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay A had an awesome upgraded room, awesome spa facilities, great staff throughout too
Stayed 2 nights in Dec 2025