Book Woumen hotels

I spent two nights in Ypres. The hotel was very centrally located yet quiet. The staff were friendly and very accomdating. The room was large, clean and well presented. The breakfast area was spacious and the breakfast itself was varied and delicious. I will definetly stay here again when cycling and/or visiting flander fields

The lighting was apalling! Mirrors in dark corners or bad light. Had to use a torch in the restaurant to be able to read tge menu. Everything black or dark grey which gave a very uncomfortable atmosphere. Most importantly wee were not told about tge major traffic diversion!!! It took us 2 1/2 hours from Bruges to find tge hotel!!! I used to be a regular client but this experience was apalling for such an expensive and well known chain! Also not enough tea bags or milk in the room for 2 days for 2 people. Very dissatisfied!!

Hotel could do with a revamp. No one on reception when I arrived at 9.30. Waited for 10 minutes. Kitchen closed. No food options. Charged additional €12 to park. Just include in the price.

The room was very well equipped, with a full range of tableware and cooking utensils provided. It had everything needed for preparing meals, making the stay convenient and comfortable.

Listing for this booking hides that towels and parking are not available without additional costs, and that beds need to be made by guests and rubbish taken out by guests. Bringing towels with us from abroad and taking them back as wet towels wasn’t something I was expecting when I made the booking. All of this is mentioned on the follow up communication

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