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Hotel Romantica

3.0 star property

Photo gallery for Hotel Romantica

Front of property
Front of property
Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | Living area
Lobby lounge
Classic Double Room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Free WiFi

Explore the area

View map
Chrum 21, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪11 min walk‬
  • Place, Sunnegga Ski Resort
  • Airport, Sion (SIR)
    ‪87 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.8 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 9 sq m
  • 2 bedrooms
  • Sleeps 1
  • 1 Twin Bed

View all photos for Romantic Suite

Romantic Suite

Romantic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Double Room

Cozy Double Room

Cozy Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 13 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Romantica Double Room

Romantica Double Room

Romantica Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

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About the area

Zermatt

With a stay at Hotel Romantica, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and 2 minutes by foot from Matterhorn Museum. .This hotel is 0.1 mi (0.1 km) from Zermatt - Furi and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬2 min walk
  • ‪Brown Cow Pub - ‬2 min walk
  • ‪Walliserkanne - ‬2 min walk
  • ‪Restaurant du Pont - ‬3 min walk
  • ‪Restaurant Derby - ‬3 min walk

About this property

Hotel Romantica

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
Hotel Romantica offers 15 accommodations with safes and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include ski storage and a television in a common area.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 11:30 AM.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A train station pick-up service is available for a surcharge.
A complimentary buffet breakfast is served each morning between 7:30 AM and 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge) from 2:00 PM to 7:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Romantica
Hotel Romantica Zermatt
Romantica Zermatt
Romantica Hotel Zermatt
Hotel Romantica Hotel
Hotel Romantica Zermatt
Hotel Romantica Hotel Zermatt

Hotel Romantica Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 262 out of 291 reviews
Rating 8 - Good. 26 out of 291 reviews
Rating 6 - Okay. 1 out of 291 reviews
Rating 4 - Poor. 1 out of 291 reviews
Rating 2 - Terrible. 1 out of 291 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t speak highly enough of Romantica! The walk towards it already made me smile as it looked enchanting (like a Hansel and Gretel house) and then as soon as I got to the desk Thor was immediately radiating warmth and kindness and I ended up chatting to him for about half an hour before I even got checked in! He couldn’t have been more helpful and friendly, full of information and great stories and inspirations for my time in Zermatt, I was just very sad I was only staying for one night! The location is ideal; nice and central, but also quiet enough to sleep with no problems at all. I was a solo traveller and it catered perfectly for my needs, a good sized room with a single bed that felt larger than others I’d slept in in Switzerland - and then there was the breakfast! I filled my face at Breakfast in all of my previous stays in Switzerland to save money during the rest of the day, but I did it here because it was so tasty – I had about four pastries they were so delicious - and having missed “good” sausages for a while, the ones at Romantica hit the spot for sure! I can’t speak highly enough of the place - and the people. My go to when I come back again!
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot emphasize enough what a gem this place is. The proprietors were friendly and knowledgeable and made our whole trip more worthwhile. From making dinner reservations to helping us plan out our hike and many other services, they were everything we could ask for. The rooms have a very homey atmosphere and the hotel is set back a little from the main road, so it is quiet and peaceful. Breakfast is wonderful and there is even a beautiful flower garden out front. I would stay her again a thousand times. Thank you Michelle and Thor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Hotel Romantica in Zermatt. The location is ideal—just steps from the main street, yet quiet and peaceful. The hotel was extremely clean and well maintained, and the owners were incredibly friendly and welcoming, making us feel right at home from the moment we arrived. Breakfast was a highlight—fresh, delicious, and plentiful. A perfect start to each day! If you’re looking for a cozy, convenient, and well-run hotel in Zermatt, this is it. Highly recommend and would definitely stay here again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned. Hotel looks like a Swiss postcard. Terrific lobby, very nice rooms, diverse continental and cooked breakfast, plus gorgeous garden!
Beautiful garden
Lobby set for my breakfast.
View from my balcony at back of hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Romantica was so charming, quaint and comfortable. We had a junior suite that was more than enough room for the two of us. Michelle and Thor were gracious hosts and very accommodating to our needs and also gave wonderful recommendations to explore Zermatt.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a one of a kind unique experience. The owner has had the property in the family for generations. Breakfast is amazing. The rooms are modern and clean. It is steps away from the center of town.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jaquelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Stay – Like a Home Away from Home!

We had the most wonderful experience staying at this charming hotel. From the moment we arrived, we were welcomed with warm smiles and genuine hospitality. The owner go above and beyond to make sure every guest feels at home, and it truly shows in every detail. The room Junior suite was spotless, cozy, and thoughtfully decorated, offering both comfort and a touch of local charm. The breakfast was a highlight—fresh, delicious. The location was also perfect, close to local attractions yet peaceful enough for a relaxing getaway. What truly sets this hotel apart is the personal touch. The staff treated us like family, offering great recommendations and ensuring we had everything we needed. If you’re looking for a place that combines comfort, authenticity, and outstanding service, this is it. We can’t wait to return!
Stayed 1 night in Mar 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great and beautiful hotel I completely enjoyed my visit.. great staff and hospitality with a hot and cold breakfast with fresh coffee served to your taste.. I will definitely return next year..
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful BnB

It's really a family owned and operated B n B, and they are wonderful. Great breakfast every morning and extremely helpful with guidance on Zermatt, from skiing to renting, to dining, to shopping. We can't wait to come back in the summer and stay there again
Stayed 6 nights in Jan 2025

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality shown by Michelle and Tor is heart warming. You will meet Michelle when you go for breakfast, she owns the place!! Both of them are extremely helpful and give lots of tips about skiing, lifts and so on. Michelle recommended I take a helicopter tour of Matterhorn and that was the best ride of my life. Single person rooms are very compact but very clean and comfortable.They don't have a fridge but tip for those on level 1 - in winter, there is snow outside your patio. Stick those beers and milk cartons in the snow and they will be fine :-) Strongly recommended.
Stayed 4 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly recommend staying at Hotel Romantica. Owners Thor & Michelle were such wonderful hosts and really made us feel comfortable & welcome. Room was very nice, spotlessly clean, comfortable bed, and very cozy. Breakfast was outstanding. Location was perfect & easy to walk to restaurants, shops, etc. One of the best hotel stays I have had. If I return to Zermatt I would definitely stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

MARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful owner and staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline, Waitsfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and charming hotel a block away from the main street in town. Very peaceful and quiet in our room which was a suite w a balcony and views of the surrounding mountains. The bed was very comfortable and the furnishings were lovely. Michelle and Thor were a delight - they helped us w our transport into town, made us a reservation at a local restaurant and helped guide our hiking adventure. Breakfast was plentiful and tasty in a pretty breakfast room. We loved Hotel Romantica and highly recommend a stay there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thor and Michele provide a lovely room and filling breakfast. The hotel is central to Zermatt and there are many dining options nearby. Homey environment and a great value for visiting the Matterhorn paradise.
Stayed 2 nights in Sep 2024

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple that run this hotel are so sweet and accommodating. Can’t say enough good things about this hotel. Just charming!
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!! We loved it!! Great location, clean, amazing staff!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

scott

Travelled with partner
Great location, Great hotel, incredible staff. A truly enjoyable experience. I wish I could give it 10 stars.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in the heart of Zermatt

Had a great 3 night stay in August, the hotel couldn't be better located, and has a lovely charm with a really cool garden, the owners Thor and Michelle are extremely friendly and welcoming and the breakfast buffet was excellent. I would highly recommend to anyone looking for a nice personable stay in stunning Zermatt.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly could not fault this place. The staff, the rooms, the breakfast, the recommendations on what to do in the town - it was all incredible. Would absolutely recommend anyone to stay here when visiting Zermatt.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinary service and hospitality!

Hosts are incredible. Tor and Michelle made us feel very comfortable each and every step of our stay in Zermatt. Very convenient location. Beautiful and clean place to stay. Our room was very nice, clean with a great view from balcony. Breakfast was awesome. I would love to have some more vegetarian option for the hot breakfast (being a vegetarian) but still overall great breakfast and dinning area. Host picked us up and dropped us off at the Zermatt station which was super helpful as we were traveling with a child and 3 big luggage. We felt very comfortable. 10/10. Would highly recommend this place.
Breakfast
Breakfast
From outside
Stayed 2 nights in Aug 2024

10/10 Excellent

Virginia, Northfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best personal service at this beautiful chalet small hotel from owners, Michele and Thor! They greeted and treated us as if we were family! The beautiful flowery entrance is gorgeous. We loved it!
Stayed 2 nights in Aug 2024

10/10 Excellent

Cecelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Romatica couldn't have a more suitable name. It is cozy in every way. The staff is wonderful and seeing the flowers in the garden alone is worth the trip!
Stayed 2 nights in Jul 2024