Book Zrenjanin hotels

Clean room and perfect location

Very nice summer terrace. Good both for breakfast and evening Cocktail.

A gentleman in the reception was amazing. He was very helpful and informative. 10/10 for him.

Room large and ok. Position of hotel great. Some bits a bit dated but ok. Staff helpful

We asked for a baby cot and the staff kindly provided it. They helped us carry our luggage upstairs. The elevator is small, so if you have larger luggage you may need to make multiple trips. We received a complimentary upgrade, which was very kind of the staff. It helped greatly with our small toddler. The property is in a fantastic location and is very walkable. I recommend it.

After a long and exhausting journey, we finally arrived at the hotel around 1 AM due to a delayed flight. Unfortunately, the experience at reception was extremely disappointing. The older woman at the front desk was incredibly rude and claimed she could not find our reservation under my name. Even after I clearly showed her the confirmed reservation on my phone, she refused to acknowledge it and acted as though the situation was entirely our problem, seeming fully prepared to turn us away. After some difficult back and forth, I asked if there were any rooms available for the night. Clearly annoyed and rolling her eyes, she said there was only one room left and made us pay for it again, even though the reservation had already been fully paid through Expedia. Thankfully, Expedia’s customer service was very helpful and managed to get one of the charges refunded the next day. Sadly, the receptionist’s behavior left a very bitter impression on us. She was by far the rudest hotel employee I have ever encountered, and honestly one of the rudest people I’ve ever met. Communication was also difficult because she spoke very little English, though enough to make us feel completely unwelcome. It completely ruined our first impression of Belgrade. It’s unfortunate because the hotel itself is actually very nice — the rooms are comfortable and the location is excellent, right in downtown. However, the hotel seriously needs to reevaluate its night shift front desk staff.