Mama Shelter Belgrade

4.5 star property

Photo gallery for Mama Shelter Belgrade

Meeting facility
Bar (on property)
Reception
Exterior
Room, 1 King Bed (XXL Mama)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Parking available

Explore the area

View map
Kneza Mihaila 54A, Belgrade, 11000
  • Place, Knez Mihailova Street
    ‪2 min walk‬
  • Place, Kalemegdan Citadel
    ‪6 min walk‬
  • Place, Republic Square
    ‪8 min walk‬
  • Airport, Belgrade (BEG-Nikola Tesla)
    ‪17 min drive‬

Room options

Room, 1 King Bed, Terrace (Large Mama)

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Large Mama)

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Medium Mama)

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (XXL Mama)

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Room, 2 Single Beds (Large Mama)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Queen Beds, Terrace (XXL Mama)

  • City view
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Bedrooms, Terrace (XXL Mama)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Terrace (XXL Mama)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Belgrade

With a stay at Mama Shelter Belgrade, you'll be centrally located in Belgrade, steps from Knez Mihailova Street and within a 10-minute walk of Kalemegdan Citadel. .This luxury hotel is 0.4 mi (0.6 km) from National Museum and 0.4 mi (0.7 km) from Republic Square.

What's nearby

  • Knez Mihailova Street - 2 min walk - 0.2 km
  • Kalemegdan Citadel - 6 min walk - 0.6 km
  • Republic Square - 8 min walk - 0.7 km
  • Nikola Tesla Museum - 4 min drive - 3.3 km
  • Church of Saint Sava - 5 min drive - 3.6 km

Getting around

  • Belgrade Dunav Station - 11 min drive
  • Nikola Tesla Airport (BEG) - 31 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Mama Shelter Restaurant Belgrade - ‬1 min walk
  • ‪City Garden - ‬1 min walk
  • ‪Boutique № 2 - ‬1 min walk
  • ‪Kafeterija Magazin 1907 - ‬1 min walk

About this property

Mama Shelter Belgrade

Luxury hotel with a 24-hour fitness center and a rooftop terrace
Mama Shelter Belgrade offers 125 air-conditioned accommodations with laptop-compatible safes and slippers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 125 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Mama Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Belgrade? This hotel has 2917 square feet (271 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7 AM and 11 AM.
Mama Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Mama Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured parking on site (EUR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7 AM to 11 AM on weekends; EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mama Bar
  • Mama Restaurant

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,917 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 39
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 132 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 40 per day
  • A tax is imposed by the city: EUR 1.37 per person, per night for adults; EUR 0.68 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Secured self parking fee: EUR 30 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers portable visual emergency devices on request at check-in.

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mama Shelter Belgrade Hotel
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Mama Shelter Belgrade Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 334 out of 487 reviews
Rating 8 - Good. 107 out of 487 reviews
Rating 6 - Okay. 30 out of 487 reviews
Rating 4 - Poor. 8 out of 487 reviews
Rating 2 - Terrible. 8 out of 487 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool stay - Mama loves Belgrade so do we

Mama’s shelter is an awesome fun place to stay. A shelter with a very cool vibe of music playing at night. You can relax and not hear the nightclub atmosphere of the awesome DJ’s Belgrade itself has great dining choices and it was a little sanctuary of funky coolness
Stayed 3 nights in Jul 2025

10/10 Excellent

Erin

Stayed 1 night in Jul 2025

8/10 Good

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities
It was cool
Stayed 1 night in Jul 2025

10/10 Excellent

Mladen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
2nd stay. Central location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jelena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Mama Shelter. Convenient room service & great food at the rooftop restaurant. Got to meet one of the owners Noam while there, had a lovely chat, such a nice guy. We will definitely be back. Thank you Noam & the entire mamá shelter staff! Love from the DR 🇩🇴
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Stayed 4 nights in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Milo

Liked: Cleanliness, property conditions & facilities, room comfort
Mamas shelter is the best stay in Belgrade.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This Mama is Sugar!

This hotel is a vibe! Check in was a little longer than expected but the staff is incredible, the property is seriously cool. Did I mention the location!? Although it is above a mall it is quiet and relaxing but can turn up if you want it too. Right next to the coolest park and extremely walkable. I would argue this is the best hotel for the price in Belgrade.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian, Port Elgin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was central and the staff were polite, friendly and helpful.
Stayed 4 nights in Jun 2025

8/10 Good

Cam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Dmitriy, Oxford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in Belgrade!
Stayed 12 nights in May 2025

10/10 Excellent

Dmitriy, Oxford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super central location, spacious soundproof rooms, easy access to shopping center (elevator ride), friendly staff, top-notch food in the hitel restaurant.
Stayed 10 nights in May 2025

10/10 Excellent

Brenda, Washington

Stayed 5 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 3 nights in May 2025

10/10 Excellent

Yuyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a very nice hotel on top of a shopping center. The bar/restaurant is very good. It does play loud music into early hours but this only happened one night of our stay
Stayed 4 nights in May 2025

10/10 Excellent

Dusanka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The location is great. Walking distance to so many attractions and places of interest.
Stayed 4 nights in May 2025

10/10 Excellent

Yaniv

Stayed 3 nights in May 2025

10/10 Excellent

Charbel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room and bed very comfy. Communal areas could have been much better utilised.
Stayed 3 nights in Apr 2025

10/10 Excellent

DULCE

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very helpful and friendly. Room was very nice and kept very clean. We enjoyed our stay.
Stayed 3 nights in Apr 2025

8/10 Good

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second visit and the hotel is on the more quirky side. Really good bedroom facilities but the 2 elements that REALLY frustrate me about this hotel are that there is no tea and coffee in the bedrooms which is poor for the rating and price and that there is no shower gel but instead solid bars of soap that are so horrible and drying on your skin. I had to go to a drug store to buy shower gel!! Also if someone is staying more than one night please replenish the bottles of water in the room. But I do love the little touches like the cookies, fruit and juice. The restaurant and roof top bar are fabulous.
Stayed 2 nights in Jan 2025

8/10 Good

Helen

Business traveller
Liked: Staff & service, property conditions & facilities
I didn’t receive my VIP benefits at all and it’s really frustrating that they don’t provide tea and coffee in the room. Almost unheard of!
Stayed 1 night in Jan 2025

10/10 Excellent

Roy, Ashkelon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in the city! Location, facilities, staff, food, everything!
Stayed 3 nights in Dec 2024