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Altstadt Hotel

3.0 star property

Photo gallery for Altstadt Hotel

Café
Café
Classic
Reception
Classic

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

View map
Kirchgasse 4, Zürich, ZH, 8001
  • Zurich Town Hall
    ‪5 min walk‬
  • Bahnhofstrasse
    ‪5 min walk‬
  • Zürich Opera House
    ‪6 min walk‬
  • Zürich (ZRH)
    ‪13 min drive‬

Room options

View all photos for Design Plus

Room amenity

Design Plus

8.6 out of 10
Excellent
(15 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Design with Rooftop Terrace

Design with Rooftop Terrace

Design with Rooftop Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Attic Design

Attic Design

Attic Design

9.0 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Design

Design

Design

8.6 out of 10
Excellent
(21 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic

8.4 out of 10
Very good
(17 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Cosy

Classic Cosy

Classic Cosy

8.6 out of 10
Excellent
(32 reviews)
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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  • Parking available
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About the area

Zürich

With a stay at Altstadt Hotel, you'll be centrally located in Zürich, a 1-minute drive from Bahnhofstrasse and 6 minutes from Letzigrund Stadium. .This hotel is 3.4 mi (5.5 km) from Zoo Zurich and 3.8 mi (6.2 km) from Hallenstadion.

What's nearby

  • Zurich Town Hall - 5 min walk - 0.4 km
  • Bahnhofstrasse - 5 min walk - 0.4 km
  • Zürich Opera House - 6 min walk - 0.5 km
  • Lindenhof - 6 min walk - 0.6 km
  • Swiss National Museum - 14 min walk - 1.2 km

Getting around

  • Helmhaus Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 6 min walk
  • Zurich Airport (ZRH) - 30 min drive

Restaurants

  • ‪Joe & The Juice - ‬1 min walk
  • ‪Zunfthaus zur Zimmerleuten - ‬2 min walk
  • ‪Terrasse - ‬3 min walk
  • ‪Restaurant Le Cèdre - Bellevue - ‬1 min walk
  • ‪Zunfthaus zum Rüden - ‬2 min walk

About this property

Altstadt Hotel

Hotel with a bar, a short walk to Bahnhofstrasse
Altstadt Hotel offers 25 accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 25 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Altstadt Bar - This bar serves breakfast and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 36 per day); discounts available
  • Covered parking on site (CHF 36 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CHF 15 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Altstadt Bar

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 40.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Covered self parking fee: CHF 36 per night
  • Nearby parking fee: CHF 36.00 per day (1640 ft away)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-169.051.025

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich

Altstadt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 949 reviews
Rating 8 - Good. 329 out of 949 reviews
Rating 6 - Okay. 81 out of 949 reviews
Rating 4 - Poor. 28 out of 949 reviews
Rating 2 - Terrible. 14 out of 949 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lei

Travelled with group
The ladies from the reception is very helpful and friendly. Our main concern is the shower which is very small and no door making the bathroom all wet when showering. The room size is small but cozy. The air conditioning is not that cool. The location is very good, near the main attraction of the Old Town and accessible to the tram and train stations. Overall we like our stay.
Stayed 1 night in Jun 2025

4/10 Poor

armando

Liked: Property conditions & facilities
The worst hotel I've ever been to. The room is in an arctic. When you get out of bed, you have to do it on your knees because you'll hit your head. In the bathroom, when you take a shower, the water comes out all over the floor. You have to put a towel so it doesn't get into the room. You can't leave anything on the shelves because they get wet. The safe is in the apartment and the TV doesn't work. Don't stay in room #56.
Stayed 3 nights in Jun 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is prime. People were wonderfully hospitable
Stayed 1 night in Jun 2025

4/10 Poor

Valeria

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very expensive for what it was, bathroom was tiny and amenities were outdated
Stayed 1 night in Jun 2025

10/10 Excellent

Buthayna, Farmington Hills

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Stayed 1 night in May 2025

8/10 Good

Laura

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great staff! Small room and very small bathroom. Construction outside. Very good breakfast and attentive server.
Stayed 2 nights in May 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely location and wonderful staff. The whole area has the walkways under construction, so that was inconvenient, but not a reason not to choose this hotel.
Stayed 2 nights in May 2025

2/10 Terrible

Jessica

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Christine

Stayed 2 nights in May 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y buena localización. Lo único negativo que encontré es que el cuarto no tiene aire acondicionado. Se pone caluroso para dormir. Para que entre un poco de fresco hay que abrir las ventanas y por lo tanto entra el sonido de la calle. A veces muy ruidoso. Gente hablando, carros, etc.
Stayed 2 nights in May 2025

10/10 Excellent

camille

Stayed 2 nights in May 2025

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great location. Close to tram stop, river, restaurants and shops and many tourist hot spots. We booked a cosy comfort room and it was very cosy. Really no room to move with 2 people and 2 cases. Perhaps look for a larger room if you can. Awesome Thai restaurant next door
Stayed 2 nights in May 2025

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included, close to transport and lots of things to see, good options for eating. A COOP close by to get anything you need
Stayed 3 nights in May 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Had better sleep

Pillows were flat. Aircon turned off after a couple of hours and had to be switched back on. No shower curtain door so whole bathroom soaked.
Stayed 1 night in May 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

William

Travelled with partner
Liked: Amenities
The staff was very friendly!
Stayed 4 nights in Apr 2025

10/10 Excellent

Susana, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is both modern and old fashioned—personalized tiny rooms honoring authors and providing samples of their books, the breakfast is both homey and abundant, a wonderful place to stay and to keep on returning to!
Stayed 1 night in May 2025

10/10 Excellent

Jeri

Stayed 2 nights in Apr 2025

10/10 Excellent

Jeri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great location in the old town area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 2 nights in Apr 2025

10/10 Excellent

andrea

Liked: Staff & service, property conditions & facilities
Great location friendly staff
Stayed 2 nights in Apr 2025