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Bathroom was not clean

Clean room

The room was clean. Staff were welcoming and attentive.

This was our first time staying here and we were very upset about our stay. The room obviously was not cleaned to the point of being gross. There was a brown smeared stain on the shower curtain sitting next to the toilet, dust dusting all the cubbies for the towels that we needed to use, a small cut straw left on the counter behind the Kleenex dispenser and the tub and shower were both dirty. We are most disgusted by the brown smeared stain on the shower curtain, I did go down and inform the main desk. They were busy so I was handed another one and told to leave our dirty one out in the hallway. That dirty one remained in the hallway outside our room the rest of the day and throughout the entire night until we left the next day.

Wonderful property, great staff, beautiful location, close to everything.

The look view room was nice to have with sectional and small fridge. The continental breakfast had decent choices. Unfortunately the pool was closed and had been for 6 months. That was disappointing and would have been nice to know ahead of time. It should have been noted or at least not highlighted on the web site. It was one of the reasons we chose the hotel.