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Heart Hotel and Gallery Whitsundays

4.0 star property

Photo gallery for Heart Hotel and Gallery Whitsundays

Restaurant
Lobby
Restaurant
View from property
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View map
277 Shute Harbour Road, Airlie Beach, QLD, 4802
  • Place, Airlie Beach Lagoon
    ‪2 min walk‬
  • Place, Coral Sea Marina
    ‪7 min walk‬
  • Place, Port of Airlie
    ‪12 min walk‬
  • Airport, Proserpine, QLD (PPP-Whitsunday Coast)
    ‪36 min drive‬

Room options

View all photos for Designer Queen Room - Village View

Designer toiletries, hair dryer, towels, soap

Designer Queen Room - Village View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Queen Room - Water Aspect

View from room

Designer Queen Room - Water Aspect

8.4 out of 10
Very good
(26 reviews)
  • Partial ocean view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer King Room - Village View

View from room

Designer King Room - Village View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Spa Room - Water Aspect

View from room

Designer King Spa Room - Water Aspect

  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Suite - Village View

View from room

Designer King Suite - Village View

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible Room - Water Aspect

King Accessible Room - Water Aspect

King Accessible Room - Water Aspect

  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Airlie Beach

When you stay at Heart Hotel and Gallery Whitsundays in Airlie Beach, you'll be by the ocean, just steps from Airlie Beach Lagoon and 13 minutes by foot from Port of Airlie. .This beach hotel is 0.7 mi (1.2 km) from Coral Sea Marina and 0.9 mi (1.5 km) from Proserpine River wetlands.

What's nearby

  • Airlie Beach Lagoon - 2 min walk - 0.2 km
  • Coral Sea Marina - 7 min walk - 0.6 km
  • Airlie Beach Market - 7 min walk - 0.6 km
  • Port of Airlie - 12 min walk - 1.0 km
  • Boathaven Beach - 12 min walk - 1.0 km

Getting around

  • Proserpine Station - 22 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 33 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪La Marina Italian Restaurant & Bar - ‬9 min walk
  • ‪Magnums Hotel - ‬1 min walk
  • ‪The Pub - ‬4 min walk
  • ‪KC's Bar & Grill - ‬3 min walk

About this property

Heart Hotel and Gallery Whitsundays

Heart Hotel and Gallery Whitsundays offers 40 accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 40 guestrooms featuring MP3 docking stations and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Heart Hotel and Gallery Whitsundays has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 10 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: AUD 10 to 30 for adults and AUD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Boat tours
  • Designer stores
  • Ecotours
  • Helicopter/aeroplane tours
  • Kayaking
  • Outdoor pool (guest access)
  • Rafting
  • Sailing
  • Scooter/moped rentals
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkelling

Family friendly

  • Access to nearby outdoor pool
  • Mini-fridge

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • CD player
  • MP3 dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [The Deck Restaurant 277 Shute Harbour Road Airlie Beach]
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 30 for adults, and AUD 10 to 30 for children
  • Airport shuttle fee: AUD 25 per person (one-way)
  • Airport shuttle fee per child: AUD 25 (one-way), (from 1 to 12 years old)
  • Nearby parking fee: AUD 10 per day (3 ft away)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Heart Hotel Gallery Whitsundays Airlie Beach
Heart Hotel Gallery Whitsundays
Heart Gallery Whitsundays Airlie Beach
Heart Gallery Whitsundays
Heart Gallery Whitsundays lie
Heart And Gallery Whitsundays
Heart Hotel and Gallery Whitsundays Hotel
Heart Hotel and Gallery Whitsundays Airlie Beach
Heart Hotel and Gallery Whitsundays Hotel Airlie Beach

Heart Hotel and Gallery Whitsundays Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 235 out of 572 reviews
Rating 8 - Good. 190 out of 572 reviews
Rating 6 - Okay. 83 out of 572 reviews
Rating 4 - Poor. 40 out of 572 reviews
Rating 2 - Terrible. 24 out of 572 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

kim

Travelled with partner
Liked: Cleanliness, amenities
Great location
Stayed 7 nights in Dec 2025

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, clean room, no rumoer
Stayed 2 nights in Dec 2025

8/10 Good

TAHLIA

Liked: Cleanliness, amenities, property conditions & facilities
Was a good stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Stayed 5 nights in Oct 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Nov 2025

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great. Smell o charred at room on the second day, told stuff on the third day and they promptly moved us and had a contractor attend to unblock shower drain.
Stayed 2 nights in Nov 2025

6/10 Okay

jeeni

Travelled with family
Liked: Cleanliness, property conditions & facilities
more amenities needed, microwave, plates, cutlery
Stayed 2 nights in Nov 2025

8/10 Good

Felicia Ann

Travelled with group
Liked: Amenities
Room was ok. Staff very helpful
Stayed 6 nights in Nov 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was good, but for the price per night super expensive
Stayed 2 nights in Nov 2025

8/10 Good

Marcela

Travelled with partner
Liked: Staff & service, amenities
The staff was lovely and super professional, great location except it was a bit noisy as it’s near the bars that play lots of loud music. Scenery was unbeatable. Sadly no parking so you’ll pay extra for that. My only complaint is the dirty glasses were wet and had 2 hairs inside and the pillows are very very hard. The restaurant on site was great and everything was walkable ( pool, beach, and shops).
Stayed 2 nights in Nov 2025

4/10 Poor

Gray

Pictures
Stayed 3 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location, very pleasant room
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice room (and surprisingly very quiet despite the hotel's location right on the main street of action and partying)
Stayed 2 nights in Oct 2025

10/10 Excellent

Santana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing , clean and close to everything. Grace at the front desk was so helpful and gave me great tips on places to eat and things to do in the area. She was also so friendly and welcoming every time I saw her! Loved this hotel and will stay again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Gemma

Stayed 2 nights in Oct 2025

10/10 Excellent

Conor

Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking area is a public one but considerably safe. the view from our room was lovely.
Stayed 1 night in Oct 2025

6/10 Okay

Melissa

Liked: Staff & service

Need improvement in cleanliness

Room cleanliness can be improved, the kettle wasn't properly clean. The shower head also need to be cleaned. If you are a light sleeper and easily distract by noise, I wont recommend booking here as the boise from the club across the road can be heard. Location wise, very convenience. Close to Woolworths and other shops. The lagoon is just behind the hotel.
Stayed 2 nights in Oct 2025

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean and simple. Very small rooms given to width of the corridors
Stayed 2 nights in Sep 2025

8/10 Good

Desley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and soundproof with spacious rooms and clean
Stayed 1 night in Sep 2025

8/10 Good

Anastasia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Airlie, everything is walking distance.
Stayed 2 nights in Sep 2025

8/10 Good

Denise

Liked: Amenities, property conditions & facilities
Entrance
Stayed 1 night in Sep 2025

2/10 Terrible

JOSEPH

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
staff very rude and not very helpful
Stayed 2 nights in Sep 2025