6/10 Okay
ALEXANDRA
18 Dec 2025
Liked: Cleanliness
Was given a supposed upgrade to a suite which was not situated on Chateau grounds and not featured on hotel map supplied at check in. Nevertheless it was a spacious room. Concierge was very helpful in assisting with a rental car query.
On our first night enjoyed dinner at La Source as this was the only operational restaurant during our 2 night stay. Upon completion of our meal enquired about dinner for the following night at table 33 by the water and was told it was available so we booked it at reception as we could not remember our room number. On arrival at the restaurant we were not given the table that was booked . Instead we were told it was human error and the table had already been booked before us. This was not plausible as two staff members had confirmed availability the night before.
Restaurant staff were dismissive and arrogant .
This was not expected for a property of this calibre.
ALEXANDRA
Stayed 2 nights in Dec 2025


































