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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

5.0 star property

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

10 restaurants, breakfast, lunch, dinner served; Pan-Asian cuisine
Aerial view
Garden view
Private beach, white sand, sun-loungers, beach umbrellas
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
Zona Costera K256, Akumal, QROO, 77710
  • Akumal Beach
    ‪9 min drive‬
  • Yal-ku Lagoon
    ‪11 min drive‬
  • Half Moon Bay
    ‪14 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪267 min drive‬

Room options

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View Quadruple

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View

  • 52 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Balcony view

Deluxe Junior Suite Single

  • 52 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite

  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout curtains

Mini Suite

  • 72 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Garden view

Mini Suite Quadruple

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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About the area

Akumal

Located in Akumal, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is by the ocean, within a 10-minute drive of Cenote Azul and Xpu-ha Beach. .This all-inclusive property is 5.3 mi (8.6 km) from Akumal Beach and 6.3 mi (10.2 km) from Half Moon Bay.

What's nearby

  • Xpu-ha Beach - 7 min drive - 8.6 km
  • Akumal Beach - 9 min drive - 8.6 km
  • Riviera Maya Golf Club - 10 min drive - 11.1 km
  • Yal-ku Lagoon - 11 min drive - 10.8 km
  • Half Moon Bay - 14 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 68 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬2 min drive
  • ‪Mezcal Lobby Bar - ‬11 min walk
  • ‪Lobby Bar White Sand - ‬4 min drive
  • ‪La Hacienda - ‬2 min drive
  • ‪Restaurante Helios - ‬3 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature private hot tubs and free minibar items. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Akumal property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a health club, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 934 guestrooms, featuring private hot tubs and Smart televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers body treatments and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include wireless internet access (surcharge), concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at The Park, one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Visit one of the 10 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
The Park - Overlooking the ocean and garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Oishii - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Reservations are required. Open daily.
Butchers - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Carnal - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open daily.
Lima - This restaurant specializes in Peruvian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 10 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • 3 poolside bars
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Butchers
  • Carnal
  • Oishii
  • Siam
  • The Park

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Lazy river
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per hour (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 150 reviews
Rating 8 - Good. 33 out of 150 reviews
Rating 6 - Okay. 19 out of 150 reviews
Rating 4 - Poor. 8 out of 150 reviews
Rating 2 - Terrible. 4 out of 150 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hermione

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here to celebrate a special birthday with 8 friends and had the BEST time. Everything about the hotel is amazing - food, facilities, staff etc. Special shout out to Oscar and Eric (guest relations) for making the trip so memorable. Can’t wait to visit again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Launie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jan 2025

6/10 Okay

Shawn

Stayed 7 nights in Jan 2025

8/10 Good

Kevon

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Many quiet and intimate areas, as well as many active areas. Good snorkeling, restaurants and buffet. I recommend the custom food stations in the buffet (omelette, pasta)! Staff are friendly polite and helpful. Don’t feel like you’re competing for palapas or pool seating. The lazy river is a definite plus. Lovely property!
Stayed 12 nights in Jan 2025

8/10 Good

Krzysztof Jacek

Travelled with family
Liked: Cleanliness
Rooms worn out and not what they advertise
Stayed 9 nights in Dec 2024

6/10 Okay

Paula

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Bald headed Oscar was amazing and so very helpful. He kept his word when he said he would do something. Always a pleasure to talk to. Went the extra mile to see how things were for us. He seemed to always be able to find us. You need more Oscars!
Stayed 10 nights in Jan 2025

10/10 Excellent

suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Jan 2025

2/10 Terrible

Collin

The facilities are rundown, requiting major upgrades to not look like it was last updated in 1987. The a la carte restaurants are as easy to get in to as Fort Knox on a Tuesday. Staff is nice, but not trained at all to deal with tourists simple questions, constant confusion and lack of minimal organization. The rooms and facilities are spread out over what feels like the state of texas where you might need a small plane or helicopter to get to the beach, or demystify the secret code to find the restaurants or other areas of the resort you would like to visit and utilize. Vast majority of the staff don't know themselves where certain parts of the resort are….. it was laughable and we chose to simply give up after 2-3 days as it was becoming extremely frustrating. As a frequent traveler / vacationer i HIGHLY recommend NOT staying here.
Stayed 4 nights in Jan 2025

10/10 Excellent

Pavlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 10 nights in Jan 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a great beach that is clean with clear water and the ability to be in the ocean and enjoy the water. With 3 huge pools there were plenty of chairs with no early sunrise chair saving needed. The beach bar rotated a daily fresh prepared lunch and the staff was friendly and kind. Overall a great trip.
Stayed 5 nights in Dec 2024

8/10 Good

Serhii

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The holiday was good and pleasant except for the fact that we had to change three rooms until we found a working air conditioner
Stayed 10 nights in Jan 2025

10/10 Excellent

Wendy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The serving staff were AMAZING! Shout out to Irene and Louisa serving our drink orders from the pool bar. We enjoyed walking the beautiful and tropical paths. The grounds and building are maintained and cleaned constantly. Many food choices and ethnic restaurants to try (all delicious!) . . . . enjoyed the Lion King show. The only thing we didn't enjoy was the 70's show on our very first night. Costumes were inappropriate ( too many butts hanging out) as was the grinding and gyrating happening on stage. Other than that very small unpleasantness, everything else was FANTASTIC!!! 9.9/10
Stayed 5 nights in Jan 2025

10/10 Excellent

Murray

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Amenities were good, Leo our concierge was great, Louisa and Irene were incredible servers, AC was poor in our room, overall good experience.
Stayed 5 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our trip to GS! Such a beautiful resort, lush and green within the jungle. Beach and ocean are stunning, lots of fish right at the resort, Plenty of wildlife to admire: monkeys, raccoons, coatis, cats, iguanas… luckily no snakes for us. The buffet was the best one I have experienced, large, clean and lots of yummy options. The a la cartes were fantastic! Our favourite was the Italian restaurant “Tonino.” Our waiter Rigo was incredible and went above and beyond to make sure we were well taken care of. The food at this place was awesome and will be the reason we come back. Be prepared to walk a lot since the resort is very large, we don’t mind walking so this was fine for us. The nightly shows we watched were fantastic: Michael Jackson, 70’s show and the Lion King. Only issues we struggled with was minimal bathrooms working and available for the size of the resort. And we would have liked hand sanitizer to be encouraged to everyone prior to entering the buffet and restaurants to prevent passing illnesses throughout guests. There was none anywhere on the resort. Rooms were standard, AC seems to work very minimally and make sure you bring your own toiletries since they do not offer much. No lotion, conditioner, or extras or any kind. Otherwise we loved this resort and will hopefully be back one day.
Stayed 7 nights in Jan 2025

10/10 Excellent

Zonia Rosmeri

Stayed 7 nights in Dec 2024

10/10 Excellent

Eric Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about the resort. It was my first vacation and my first all inclusive. I would love to go back and would recommend this resort to anybody
Stayed 7 nights in Jan 2025

6/10 Okay

Mikaela

Travelled with partner
Disliked: Staff & service
Medocre
Stayed 7 nights in Jan 2025

8/10 Good

Carrie

Travelled with group
Liked: Cleanliness, staff & service, amenities
I just returned from 11 days at the Grand Sirenis. Overall I had an amazing time and here is my honest opinion. This property is beautiful and spacious. Lots of opportunities to explores different areas, pools, beaches…the lazy river. The ocean was amazing! A couple days of murky water but most days the sea was clear and warm. I found the pools to be a little cool but on a warm day it didn’t take long to get used to. Both main pool areas are clean with lots of seating, bar and even food options close. The horseshoe pool is starting to show signs of needing some tlc but seemed to be the quietest of the 3 if you were looking for a little shade or refuge. I had no problem booking 4 al a carte restaurants. Loved my dinner at the Butcher. The buffets were mediocre at best, there was always something to eat but consistency and temperatures were lacking. The room was not updated but was serviceable, the bed was uncomfortable. Come to find out mid stay the pillow top mattress had been turned upside down, from the stains the bottom I had no intention of finding out why they had flipped it over. My last morning I woke up at 5 am to no power and no ac. Needless to say I was not a happy guest. I hoped to go back to sleep and it would come back on before I had to pack and get ready to leave but I neither happened. It doesn’t take long for the temperatures to rise inside. I had a 14 hour travel day ahead of me, so to not being able to shower and packing in the dark made for a long day.
Stayed 11 nights in Jan 2025

8/10 Good

LISA

Liked: Cleanliness, staff & service, amenities
Staff was exceptional. Food was good. Rooms need some repair. We had chairs with rips and paint spots on them. Bathtub took an hour to fill. Air conditioning hardly cooled the room and we lost power once. We were contacted daily to make sure things were going well. Superior customer service. They just need to work on some cosmetic updates and this place will be golden! I would still go back even with the flaws. Great family resort.
Stayed 12 nights in Jan 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They are renovating and im sure the little things will be repaired paint peeling concrete chipping. But over all great place lots of options for food and pools. Beach was great. Then entrainment was good over all. Lots of wildlife on the resort nice to see
Stayed 13 nights in Jan 2025

10/10 Excellent

Graciela Giraldo de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Dec 2024

6/10 Okay

Ramie

Travelled with family and small children, Travelled with group
Liked: Amenities
The beach and view of the ocean were amazing. Able to snorkel right off the property. Some areas of the property were not wheelchair assessable, including some of the washrooms.
Stayed 10 nights in Dec 2024

4/10 Poor

kimia

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately not happy at all with our booking and stay at this resort. The service and food were terrible. The restaurants were not available to book, during our 5 days stay they told us they are all booked. At the beach restaurant it was all left over burgers and hotdogs that was not even warmed up. The towel station by the pool was always closed so we had to walk all the way to beach to get towel. The transportation inside the resort was with golf carts and they were supposed to stop by every 15 minutes however most of the time they wouldn't show up. I would say there were not enough golf carts for the resort. Our shower door was not closing all the way and water keep coming out , ended up me slipping on the floor. When we brought it to manager, they sent someone to fix it. But you do t want to go to a resort and keep reporting their problems to them. when we asked for extra sheet and blanket it took them 3 hours to bring it to us. The resort itself is beautiful and it has a lot of great pools and great beach , great shows at night time, but again the service and things not being available made our stay experience very unpleasant.
Stayed 5 nights in Dec 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people, nature, premises and food were amazing - 10 out of 10. I’ll definitely recommend this place and will come myself many more times❤️
Stayed 6 nights in Nov 2024