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Four Points by Sheraton Al Ain

5.0 star property

Photo gallery for Four Points by Sheraton Al Ain

Relax by the pool surrounded by comfortable lounge chairs and shaded seating options.
Relax in our spacious lobby with seating areas and a modern design.
Relax in a serene outdoor setting with wicker furniture and potted plants under a pergola.
Stay fit and active in our well-equipped gym featuring weight machines, free weights, and cardio equipment.
Relax in this stylish room with a sofa against the window, offering a view of the city.

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Spa
  • Breakfast available
  • Free WiFi

Explore the area

Map
Bani Yas Street 117th, Al Ain, 30000
  • Wahat Hili Mall
    ‪1 min walk‬
  • Al Ain Mall
    ‪9 min drive‬
  • Al Ain Oasis Park
    ‪10 min drive‬
  • Al Ain (AAN)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Smoking, Kitchenette

Suite, 1 Bedroom, Smoking, Kitchenette

Suite, 1 Bedroom, Smoking, Kitchenette

  • 6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Suite, 1 Bedroom, Smoking | Living area

Suite, 1 Bedroom, Smoking

  • 5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Smoking, Balcony

Premium Room, 1 King Bed, Smoking, Balcony

Premium Room, 1 King Bed, Smoking, Balcony

  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Private kitchen

Suite, 1 Bedroom, Kitchenette

  • 7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Deluxe Room, 1 King Bed, Smoking

Deluxe Room, 1 King Bed, Smoking

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds, Smoking

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds, Smoking

  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, Smoking, Balcony

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Single Beds, Smoking, Balcony

  • 4 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Relax by the spacious pool surrounded by lounge chairs and umbrellas, adjacent to a covered seating area with sofas and dining tables.

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  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.0 out of 5, Very good, (318)
The price is NZ$183
for 1 room
includes taxes & fees
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About the area

Al Ain

With a stay at Four Points by Sheraton Al Ain in Al Ain, you'll be connected to a shopping center, just steps from Wahat Hili Mall and a 4-minute drive from Hili Fun City. .This family-friendly hotel is 1.9 mi (3 km) from Hili Archaeological Park and 3.3 mi (5.3 km) from Hili Border Post.

What's nearby

  • Wahat Hili Mall - 1 min walk - 0.0 km
  • United Arab Emirates University - 9 min drive - 7.9 km
  • Al Ain Mall - 9 min drive - 7.6 km
  • Al Ain Oasis Park - 10 min drive - 8.2 km
  • Al Ain Zoo - 15 min drive - 14.0 km

Getting around

  • Al Ain (AAN) - 27 min drive

Restaurants

  • ‪La Brioche - ‬1 min walk
  • ‪Karak Stop - ‬3 min drive
  • ‪مطعم الرّحال - ‬19 min walk
  • ‪برياني بوت - ‬2 min walk
  • ‪Graffiti Burger - Al Ain - ‬18 min walk

About this property

Four Points by Sheraton Al Ain

Luxury hotel with 3 restaurants connected to a shopping center in Al Ain
Four Points by Sheraton Al Ain offers 251 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 251 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Elements, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Al Ain? This hotel has 2411 square feet (104 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Elements - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Hili Majlis - This coffee shop serves breakfast and light fare. Open daily.
Sundeck A Pool Cafe - This poolside family restaurant serves lunch, dinner, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Swahili, Urdu

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AED 89 to 100 for adults and AED 35 to 45 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Elements
  • Hili Majlis
  • Sundeck A Pool Cafe

Things to do

  • Arcade/game room
  • Children's pool
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's pool
  • Free cot
  • Highchair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool toys
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,411 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a provincial park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Accessible shuttle
  • Bathroom emergency pull cord
  • High-pile carpet in room
  • Lift (95 centimetre wide door)
  • Low-height bed (55 centimetre high)
  • Low-height desk (70 centimetre high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (90 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Each guest per room must register and provide a national ID or passport at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 0 per accommodation, per stay (for guests under 30 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AED 89 to 100 for adults, and AED 35 to 45 for children
  • Airport shuttle fee: AED 640 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Heating is not provided
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hili Rayhaan
Hili Rayhaan Rotana
Hili Rayhaan Rotana Al Ain
Hili Rayhaan Rotana Hotel
Hili Rayhaan Rotana Hotel Al Ain
Hili Rotana
Rayhaan Rotana
Rotana Hili
Hili Rayhaan By Rotana Al Ain, Emirate Of Abu Dhabi
Hili Rayhaan by Rotana
Four Points by Sheraton Al Ain Hotel
Four Points by Sheraton Al Ain Al Ain
Four Points by Sheraton Al Ain Hotel Al Ain

Four Points by Sheraton Al Ain Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 188 reviews
Rating 8 - Good. 70 out of 188 reviews
Rating 6 - Okay. 11 out of 188 reviews
Rating 4 - Poor. 1 out of 188 reviews
Rating 2 - Terrible. 3 out of 188 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Shaimaa

Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with beautiful pool and big gym, the biggest breakfast buffet I’ve seen in years and everything fresh! Staff is very friendly and in January it is very quiet and relaxing.
Stayed 1 night in Jan 2025

10/10 Excellent

Abdulla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Abdulla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

2/10 Terrible

Mayra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Breakfast wasn’t great, some food didn’t look fresh, like it was from the day before. I’m not picky, but the options didn’t taste good. If I’d known, I wouldn’t have paid extra for it since I ended up skipping it some days to eat outside. Something in the room, whether the air conditioning or carpet, triggered constant allergies. My throat felt sore, I lost my voice, and I couldn’t breathe properly inside the hotel. I was fine outdoors, but the symptoms started as soon as I stepped into my room. It got so bad that I spent some nights at a friend’s house and was basically paying for a room just to store my bags. It was a 8-night stay, so I tried asking for a refund for the unused nights to book another property, as staying there was unbearable. Expedia approved a refund, but hotel didn’t, only offering to move me to another room, so that was my only option, as without the hotel approval, Expedia couldn’t release the refund. At least the new room was cleaner than the first (which had a dirty bathroom), but the allergies didn’t stop. This booking felt like a total waste of money. This Sheraton didn’t live up to the brand’s usual standards. Expect weird looks from men and judgment for not being fully covered. It made me feel uncomfortable as a Western woman. In the end, staying here was more stressful than relaxing. Between the bad food, health issues, and awkward vibes, it was a really disappointing experience.
Stayed 8 nights in Nov 2024

10/10 Excellent

Abdulla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

8/10 Good

Eyad

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Abdulla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only the food was really bad and no taste,
Stayed 1 night in Oct 2024

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect, as gold member , I would like to get an upgrade for room which I never did and late check out please
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid, avoid, avoid

Awful hotel. Hotels.com got hacked. I didn't make this reservation and according to Hotels.com the hotel wouldn't refund the fraudulent charges. Avoid this awful hotel and Hotels.com, two terrible companies to do business with.
Stayed 4 nights in Jul 2024

10/10 Excellent

Adrian

Stayed 1 night in Jun 2024

10/10 Excellent

Adrian

Stayed 1 night in Jun 2024

10/10 Excellent

Adrian

Stayed 1 night in Jun 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الشي الحلو بهذا الفندق هو المول الي يكون في ممر تكدر تدخل للمول من خلال الفندق
Stayed 6 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice room, a bit warm

Overall a nice stay this weekend. Clean and convenient location by mall/Lulu. The AC in our room was not very strong, so it was warm at night despite trying to turn down the temperature and turn up the fan, but other than that, it was a nice stay.
Stayed 1 night in May 2024

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing and comfortable

Amazing stay at the Four Points brand as usual
Stayed 1 night in May 2024

8/10 Good

Sohail

Travelled with family
It’s good place to stay
Stayed 13 nights in May 2024

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location friendly environment underground self parking
Stayed 1 night in Apr 2024

10/10 Excellent

sukhpreet

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it, best stay ever
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
my guest room windows were leaking during the rain
Stayed 2 nights in Apr 2024

10/10 Excellent

Abdulla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Julissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent. The Welcome Fruit a very nice touch!
Stayed 1 night in Dec 2023

8/10 Good

ALMAHANAD

Liked: Staff & service, amenities, property conditions & facilities
My favourite place to stay while visiting Alain. Located in A nice and quiet part of the city
Stayed 2 nights in Nov 2023