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Comfort Suites Albuquerque/North Journal Center

2.5 star property

Photo gallery for Comfort Suites Albuquerque/North Journal Center

Free buffet breakfast
Lobby
Indoor pool, pool loungers
1 bedroom, premium bedding, desk, iron/ironing board
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
5251 San Antonio Dr NE, Albuquerque, NM, 87109
  • Place, ITT Technical Institute
    ‪9 min walk‬
  • Place, BPO Hospital
    ‪12 min walk‬
  • Place, Cliff's Amusement Park
    ‪2 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(51 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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The price is NZ$147
includes taxes & fees
4 Jan - 5 Jan 2026
Comfort Inn & Suites Alameda at Albuquerque Balloon Fiesta Park

About the area

Albuquerque

With a stay at Comfort Suites Albuquerque/North Journal Center, you'll be centrally located in Albuquerque, a 5-minute drive from Balloon Fiesta Park and 6 minutes from Sandia Casino. .This hotel is 5.2 mi (8.4 km) from ABQ Uptown and 7.2 mi (11.6 km) from Albuquerque Convention Center.

What's nearby

  • ITT Technical Institute - 9 min walk - 0.8 km
  • BPO Hospital - 12 min walk - 1.0 km
  • Gruet Winery - 1 min drive - 2.6 km
  • Cliff's Amusement Park - 2 min drive - 1.9 km
  • La Luz Trail - 4 min drive - 2.3 km

Getting around

  • Alvarado Transportation Center - 13 min drive
  • Albuquerque International Sunport (ABQ) - 13 min drive

Restaurants

  • ‪Circle K - ‬19 min walk
  • ‪Whataburger - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Taco Cabana - ‬15 min walk

About this property

Comfort Suites Albuquerque/North Journal Center

Hotel in Albuquerque with free breakfast and a fitness center
Comfort Suites Albuquerque/North Journal Center offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 70 air-conditioned rooms featuring microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 5 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Albuquerque
Comfort Suites Hotel Albuquerque
Comfort Suites North Albuquerque Balloon Fiesta Park Hotel
Comfort Suites North Albuquerque Balloon Fiesta Park Albuquerque

Comfort Suites Albuquerque/North Journal Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 142 reviews
Rating 8 - Good. 40 out of 142 reviews
Rating 6 - Okay. 15 out of 142 reviews
Rating 4 - Poor. 15 out of 142 reviews
Rating 2 - Terrible. 14 out of 142 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stefany

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2025

6/10 Okay

Maria

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was outstanding...sincerely concerned about our satisfaction.
Stayed 4 nights in Sep 2025

2/10 Terrible

Paula

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was not operational...
Stayed 1 night in Sep 2025

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service
Clean rooms and nice staff. Could use some updates
Stayed 4 nights in Sep 2025

4/10 Poor

Juanita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone was smoking pot on our floor. Staff in the kitchen was rude and there wasn't really anything for breakfast.
Stayed 3 nights in Sep 2025

2/10 Terrible

William

Disliked: Cleanliness
Severly needs updating
Stayed 1 night in Sep 2025

2/10 Terrible

DeAnna

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The entry way smells like vomit. My sister in law found a roach in her bathroom. The toilet in our initial room wouldn’t flush so we were moved to a different room. The bolt lock on my sister in law’s initial room wouldn’t unlock so her door wouldn’t shut so they were moved to a different room. The staff however are very friendly and very helpful.
Stayed 2 nights in Sep 2025

4/10 Poor

Bill

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the hotel was being rehabed but expedia did not let us know no pool no hot tub it was torn up that was the reason we booked it very disapointed in expedia
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

It’s a mess under renovation

This hotel is being renovated. It is a mess. The breakfast was not good The eggs tasted like plastic and all of the bread products were dried out . It would have been nice to know that they are being renovated and in a big mess before we booked it. Hopefully they can get it put back together and serve a edible breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Andre'

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was simple.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2025

8/10 Good

KEN

Liked: Cleanliness, staff & service
The average ratings are due to renovations going on Once done, average rating could be bumped up. Staff was very friendly and attentive
Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it!
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Do not stay here!

Horrible hospitality from the breakfast lady. Please fire or this lady.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ADA room not good

The room was small for ADA. My wheelchair and walker barely fit. The chair for the bathtub did not fit. 1
Stayed 1 night in Aug 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Currently under renovation so pretty good considering
Stayed 1 night in Aug 2025

2/10 Terrible

Murtadiy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall a pleasant stay, the beds and pillows were super comfy
Stayed 2 nights in Aug 2025

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The shower had no hot water and the hallways were absolutely littered with construction material and dust.
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Liked: Staff & service
We slept well
Stayed 1 night in Jul 2025

10/10 Excellent

Rowan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, being renovated, desk staff friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Was worth the stsy
Stayed 2 nights in Jul 2025