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Comfort Suites Albuquerque/North Journal Center

2.5 star property

Photo gallery for Comfort Suites Albuquerque/North Journal Center

Free buffet breakfast
Reception
1 bedroom, premium bedding, desk, iron/ironing board
Indoor pool, pool loungers
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

View map
5251 San Antonio Dr NE, Albuquerque, NM, 87109
  • Place, Balloon Fiesta Park
    ‪3 min drive‬
  • Place, Sandia Casino
    ‪5 min drive‬
  • Place, ABQ Uptown
    ‪10 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(51 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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  • Pet-friendly
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The price is NZ$166
includes taxes & fees
1 Dec - 2 Dec
Comfort Inn & Suites Alameda at Albuquerque Balloon Fiesta Park

About the area

Albuquerque

With a stay at Comfort Suites Albuquerque/North Journal Center, you'll be centrally located in Albuquerque, a 5-minute drive from Balloon Fiesta Park and 6 minutes from Sandia Casino. .This hotel is 5.2 mi (8.4 km) from ABQ Uptown and 7.2 mi (11.6 km) from Albuquerque Convention Center.

What's nearby

  • Cliff's Amusement Park - 2 min drive - 2.3 km
  • Balloon Fiesta Park - 3 min drive - 3.8 km
  • Sandia Casino - 5 min drive - 6.7 km
  • ABQ Uptown - 10 min drive - 7.9 km
  • University of New Mexico - 10 min drive - 12.7 km

Getting around

  • Alvarado Transportation Center - 13 min drive
  • Albuquerque International Sunport (ABQ) - 13 min drive

Restaurants

  • ‪Circle K - ‬19 min walk
  • ‪Whataburger - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Taco Cabana - ‬15 min walk

About this property

Comfort Suites Albuquerque/North Journal Center

Hotel in Albuquerque with free breakfast and a fitness center
Comfort Suites Albuquerque/North Journal Center offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 70 air-conditioned rooms featuring microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from February 5 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Albuquerque
Comfort Suites Hotel Albuquerque
Comfort Suites North Albuquerque Balloon Fiesta Park Hotel
Comfort Suites North Albuquerque Balloon Fiesta Park Albuquerque

Reviews

Comfort Suites Albuquerque/North Journal Center Reviews

7.8

Good

8.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 56 out of 135 reviews
Rating 8 - Good. 37 out of 135 reviews
Rating 6 - Okay. 15 out of 135 reviews
Rating 4 - Poor. 15 out of 135 reviews
Rating 2 - Terrible. 12 out of 135 reviews

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ADA room not good

The room was small for ADA. My wheelchair and walker barely fit. The chair for the bathtub did not fit. 1
Stayed 1 night in Aug 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Currently under renovation so pretty good considering
Stayed 1 night in Aug 2025

2/10 Terrible

Murtadiy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall a pleasant stay, the beds and pillows were super comfy
Stayed 2 nights in Aug 2025

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The shower had no hot water and the hallways were absolutely littered with construction material and dust.
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Liked: Staff & service
We slept well
Stayed 1 night in Jul 2025

10/10 Excellent

Rowan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, being renovated, desk staff friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Was worth the stsy
Stayed 2 nights in Jul 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fine for a one night stop. Clean and comfortable. Breakfast is a plus. Had new supplies stacked up in the entry.
Stayed 1 night in Jul 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Being remodeled
Stayed 2 nights in Jul 2025

8/10 Good

Felicia

Liked: Cleanliness, property conditions & facilities
It was good but i had a problem with reservation
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth the price.

The staff were EXCELLENT!!! Hotel had everything needed. The only complaint was they advertised a hot tub and it was shut down the entire visit. The breakfast and amenities were great for the price. Clean rooms.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing that upset me was that the plugs in the room either didn't work or only worked with the light on. My phone didn't charge all night.
Stayed 1 night in Jul 2025

8/10 Good

Bryan, Fort Madison

Liked: Cleanliness, staff & service, property conditions & facilities
But of a bad smell in the room and WiFi acted to for a while. Otherwise pretty standard good stay.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

NO

At check in, the person at the front desk was friendly and the room was clean. However, the beds were firm and very uncomfortable which made it difficult to get a good night sleep. There were no blackout curtains so we were awoken early in the morning by the bright light coming through the window. Breakfast was terrible. The food was meager. There were dry sausages, scrambled eggs that look like yellow crumbs, dry and stale hash browns, the hard boiled eggs were rubbery and the coffee was tasteless. The hotel is located in a bad area. Also, at check in at around 3:00 pm, we saw a young men sitting on a couch in the corner of the lobby and left at about 11:00 pm when we returned to the hotel, This made us a bit nervous about leaving the hotel. During breakfast, a homeless individual walked into the breakfast area, loaded up a plate with food, and walked out thorough a side door. We will definitely be staying somewhere else the next time we visit Albuquerque.
Stayed 1 night in Jul 2025

10/10 Excellent

Virgil J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

6/10 Okay

Norman

Stayed 1 night in Jun 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Karen

Stayed 1 night in Jun 2025

4/10 Poor

Brett

Travelled with family
The ceiling fan didn't work, no hot water in the shower and stains on the couch.
Stayed 1 night in Jun 2025

4/10 Poor

Robyn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We requested a second room as first was dirty and torn curtains, filthy couch. 2nd “renovated” room was better but obviously not renovated well. Old fixtures in bathroom. The front desk clerk was outstanding.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
I liked the evening clerk. She was very helpful and friendly. Breakfast area was really warm in the morning i didn't like that.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop but very satisfied.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Great staff. The
Stayed 1 night in Jun 2025

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very helpful and accommodating.
Stayed 1 night in Jun 2025