Holiday Inn Express - Balloon Fiesta Park by IHG

2.5 star property

Photo gallery for Holiday Inn Express - Balloon Fiesta Park by IHG

Free buffet breakfast
Exterior
Exterior
Suite, 2 Queen Beds
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

View map
5401 Alameda Blvd Ne, Albuquerque, NM, 87113
  • Place, Balloon Fiesta Park
    ‪10 min walk‬
  • Place, Sandia Casino
    ‪4 min drive‬
  • Place, ABQ Uptown
    ‪11 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪16 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Comm & Mobil, Accessible Tub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Albuquerque

With a stay at Holiday Inn Express - Balloon Fiesta Park by IHG in Albuquerque (Balloon Fiesta Park - North I-25), you'll be within a 5-minute drive of Balloon Fiesta Park and Sandia Casino. .This hotel is 6.9 mi (11.1 km) from ABQ Uptown and 8.9 mi (14.3 km) from Albuquerque Convention Center.

What's nearby

  • Balloon Fiesta Park - 10 min walk - 0.9 km
  • Anderson-Abruzzo Albuquerque International Balloon Museum - 17 min walk - 1.5 km
  • Sandia Casino - 4 min drive - 3.4 km
  • Cottonwood Mall - 9 min drive - 9.8 km
  • ABQ Uptown - 11 min drive - 10.8 km

Getting around

  • Alvarado Transportation Center - 16 min drive
  • Albuquerque International Sunport (ABQ) - 17 min drive

Restaurants

  • ‪Tin Can Alley ABQ - ‬10 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪La Reforma - ‬3 min walk
  • ‪Boxing Bear Brewing Co - Firestone Taproom and Brewery - ‬15 min walk

About this property

Holiday Inn Express - Balloon Fiesta Park by IHG

Hotel with free breakfast, near Balloon Fiesta Park
Holiday Inn Express - Balloon Fiesta Park by IHG offers 62 accommodations with safes and complimentary newspapers. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Albuquerque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 62 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Albuquerque? This hotel has 603 square feet (56 square meters) of space consisting of conference space and a meeting room.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 603 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 11 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property

Property is also known as

Holiday Inn Express Balloon Fiesta Park
Holiday Inn Express Balloon Fiesta Park Albuquerque
Holiday Inn Express Balloon Fiesta Park Hotel
Holiday Inn Express Balloon Fiesta Park Hotel Albuquerque
Holiday Inn Express Fiesta
Holiday Inn Express - Balloon Fiesta Park Hotel Albuquerque
Holiday Inn Express Albuquerque

Holiday Inn Express - Balloon Fiesta Park by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 367 out of 896 reviews
Rating 8 - Good. 248 out of 896 reviews
Rating 6 - Okay. 153 out of 896 reviews
Rating 4 - Poor. 60 out of 896 reviews
Rating 2 - Terrible. 68 out of 896 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Natasha

Disliked: Cleanliness, property conditions & facilities
Very dirty. Mold in rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Tonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Austin

Stayed 1 night in Jul 2025

2/10 Terrible

Christina

Travelled with family

Needs upgrades

The elevators were broken the nights we stayed it never got fixed. The cleanliness of the room was not great and we called but the front desk never answered. We asked for extra towels and were only given one set. The breakfast was very minimal and not much quantity.
Stayed 2 nights in Jul 2025

2/10 Terrible

Cindy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was still dirty, beds unmade, elevators didn't work and the door lock was broken. I requested a refund shortly after checking in and booked a different hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

Maneerat

Travelled with family
Disliked: Cleanliness, staff & service
I booked this property 3 months in advance. Followed the 3 pm check in rule. But when I went to check in, I was told that the hotel accidentally overbooked. So, they had no room for me. I asked the receptionist what I should do, she told me to try the “motels” nearby. I was very upset. While I was talking to her, a man came in and checked in and got a room!!! When I complained more, she said her manager is coming and “let see what he can do”. The manager came and finally gave me a room that turned out to be a bigger room that I booked. My point is..if the hotel “accidentally” overbooked, was I my fault? Why didn’t they gave me the other room in the first place. But instead, told me to go to try the motels nearby. Very unpleased. Then, two days later, I wanted to use the washing machine. I asked the receptionist if I needed coins to operate it. She said they don’t carry cash at the counter and told me to try the gas station next door. I spent 30 min in trying to get the coins. The receptionist had no clue that one could download an app, load the money, and operate the machine!! She is at no use at all!!
Stayed 5 nights in Jul 2025

4/10 Poor

Irma G.

Travelled with partner
Liked: Staff & service, amenities
Was very disappointed that a room was not available on the first floor since I have knee issues and am 79 years. The elevator was broken and the room smelled like dogs had poop.
Stayed 1 night in Jul 2025

2/10 Terrible

Ra-Anne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Nancy

Travelled with partner
Liked: Staff & service, amenities
Will not be back
Stayed 1 night in Jul 2025

10/10 Excellent

Edward, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with family
Pretty decent stay overall. Couple glitches, the key cards would go out when kept near anything with a battery or electricity. Two key-cards had to be reset multiple times in four days. Two different occasions the counter-help was nowhere to be found.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and accomody staff

This was an excellent stay. We stayed here due to being in a little bit of a pickle due to an unexpected vehicle repair as we were passing through Albuquerque. Staff was very accommodating and helpful and we really appreciated it!
Stayed 1 night in Jul 2025

4/10 Poor

Juan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Stayed 1 night in Jul 2025

10/10 Excellent

Erik

Stayed 2 nights in Jul 2025

6/10 Okay

Cheryl

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Our room smelled really bad from the second I opened the door. The air was not turned on it was muggy and had a dog smell like it really needed to be aired out. I didn't say anything. Then we started to smell a really fowl smell when we layed on the bed. Like sour spoiled milk. It was really bad. I then said something to the front desk. We ended up having to change our bedding on both beds. I must say the bed was so comfortable and I slept great. And Alex did an amazing job accommodating us and our many needs.I love that the pool and hot tub stayed open till 11pm
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Travelled with family
Liked: Amenities, property conditions & facilities
Good stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Noelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite.
Stayed 1 night in Jun 2025

2/10 Terrible

Caterina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was VERY DIRTY! Very loud with freeway traffic. Homeless everywhere! Did i mention how DIRTY the property was!!!!!!
Stayed 2 nights in Jun 2025

2/10 Terrible

KyLynn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOat

Our room was filled with a smell of weed. You could see the smoke still in the room. There was an odor elimination machine plugged up and running on the desk when we arrived. There was also guys hanging out with the staff at the front entrance that made my crew feel very uncomfortable.
Stayed 1 night in Jun 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ana

Business traveller
Liked: Cleanliness
Super nice people, room was clean and nice enough. Downside was being in the first floor. Unbelievably loud, people walk by in the hallway at all hours chatting with no regard for those around trying to sleep. Being that first floor rooms are across from the pool, you also get the noise from kids playing in there and the noise from the doors that lead into it shutting closed.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn't a quite place to stay but the room and service made up for it.
Stayed 4 nights in Jun 2025

6/10 Okay

Marinda

Travelled with family
The room was nice, but restroom was a little dirty. Always travel w/wipes to wipe counter tops. Door would not catch. Door plate was loose and had to muscle it to close it. Minor stuff, but was affordable.
Stayed 1 night in Jun 2025

8/10 Good

Ana Lilia

Stayed 1 night in Jun 2025