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Universal's Cabana Bay Beach Resort

3.5 star property

Photo gallery for Universal's Cabana Bay Beach Resort

Poolside Family Suite - Exterior Entry (Includes Early Park Admission*) | View from room
Property video
Lounge
Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View map
6550 Adventure Way, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪1 min walk‬
  • Place, Universal’s Volcano Bay
    ‪6 min walk‬
  • Place, Universal’s Islands of Adventure
    ‪9 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

8.6 out of 10
Excellent
(96 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite - Exterior Entry (Includes Early Park Admission*)

8.4 out of 10
Very good
(133 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(195 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(503 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

8.6 out of 10
Excellent
(51 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite - Interior Entry (Includes Early Park Admission*)

8.8 out of 10
Excellent
(59 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Volcano Bay View Standard Room (Includes Early Park Admission*)

View from room

Volcano Bay View Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(158 reviews)
  • 28 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

  • 72 sq m
  • Park view
  • Sleeps 8
  • 1 Queen Bed and 2 Twin Beds

View all photos for Pool Side Standard Room

In-room safe, blackout curtains, iron/ironing board

Pool Side Standard Room

  • Sleeps 4

View all photos for Volcano Bay View Standard Room

In-room safe, blackout curtains, iron/ironing board

Volcano Bay View Standard Room

  • Sleeps 4

Family Suite – Exterior Entry

  • Sleeps 6

View all photos for Family Suite – Interior Entry

In-room safe, blackout curtains, iron/ironing board

Family Suite – Interior Entry

  • Sleeps 6

View all photos for Poolside Family Suite – Exterior Entry

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite – Exterior Entry

  • Sleeps 6

Poolside Family Suite – Interior Entry

  • Sleeps 6

View all photos for Volcano Bay View Two-Bedroom Suite

In-room safe, blackout curtains, iron/ironing board

Volcano Bay View Two-Bedroom Suite

  • Sleeps 8

View all photos for Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

  • 28 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

8.8 out of 10
Excellent
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Standard Room (Includes Early Park Admission*)

8.6 out of 10
Excellent
(70 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Hearing Accessible Poolside Standard Room

  • Sleeps 4

Hearing Accessible Family Suite – Exterior Entry

  • Sleeps 6

Standard Room-Hearing Accessible

  • Sleeps 4

Hearing Accessible Poolside Family Suite – Exterior Entry

  • Sleeps 6

Mobility Accessible Poolside Standard Room, W/Ada Tub

  • Sleeps 4

Hearing Accessible Poolside Family Suite – Interior Entry

  • Sleeps 6

Two-Bedroom Suite with Water Park View (Includes Early Park Admission)

  • Sleeps 8

Standard Room

  • Sleeps 4

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About the area

Orlando

Located in Orlando (Florida Center), Universal's Cabana Bay Beach Resort is a 5-minute walk from Universal Orlando Resort and 7 minutes by foot from Universal’s Volcano Bay. .This family-friendly hotel is 1.3 mi (2.1 km) from Universal Studios Florida and 1.5 mi (2.4 km) from Universal’s Islands of Adventure.

What's nearby

  • Universal Orlando Resort - 1 min walk - 0.0 km
  • Universal’s Volcano Bay - 6 min walk - 0.6 km
  • Universal’s Islands of Adventure - 9 min walk - 0.8 km
  • Universal CityWalk - 9 min walk - 0.8 km
  • Universal Studios Florida - 14 min walk - 1.2 km

Getting around

  • Orlando Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Bayliner Diner - ‬3 min walk
  • ‪Confisco Grille & Backwater Bar - ‬18 min walk
  • ‪Thunder Falls Terrace - ‬4 min drive
  • ‪Swizzle Lounge - ‬3 min walk
  • ‪The Three Broomsticks - ‬2 min drive

About this property

Universal's Cabana Bay Beach Resort

Family-friendly hotel with 2 restaurants and 2 outdoor pools
Universal's Cabana Bay Beach Resort offers 2200 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Orlando hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a lazy river, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 2200 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Dip into one of the 2 outdoor swimming pools or 2 hot tubs and enjoy other recreational amenities, which include a lazy river. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle, and enjoy early theme park entry while you're there.
Enjoy American cuisine at Bayliner Diner, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Bayliner Diner - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Galaxy Bowl Restaurant - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Atomic Tonic - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Swizzle Lounge - Onsite bar. Open daily.
Hideaway Bar and Grille - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered parking on site (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 20 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atomic Tonic
  • Bayliner Diner
  • Galaxy Bowl Restaurant
  • Hideaway Bar and Grille
  • Swizzle Lounge

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Gym
  • Heated pool
  • Lazy river
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Cabana Bay Beach Resort TM & © 2025 UCF Hotel Venture II. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults, and USD 5 to 20 for children
  • Covered self parking fee: USD 26 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cabana Bay Beach Resort
Cabana Bay Resort
Cabana Beach Bay
Cabana Resort
Universal's Cabana Bay
Universal's Cabana Bay Beach
Universal's Cabana Bay Beach Resort
Universal's Cabana Bay Beach Resort Hotel
Universal's Cabana Bay Beach Resort Hotel Orlando
Universal's Cabana Bay Beach Resort Orlando
Universal's Cabana Bay Beach Orlando

Universal's Cabana Bay Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3743 out of 5722 reviews
Rating 8 - Good. 1144 out of 5722 reviews
Rating 6 - Okay. 502 out of 5722 reviews
Rating 4 - Poor. 166 out of 5722 reviews
Rating 2 - Terrible. 167 out of 5722 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

pablo

Stayed 4 nights in Sep 2025

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was extremely helpful and pleasant. However there was a dead lizard in the shower. The theming is excellent. I really enjoyed the Halloween decor.
Stayed 1 night in Sep 2025

10/10 Excellent

Frances H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Katrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

Lovely staff, great hotel overall we just would have preferred a few changes - a table service restaurant rather than a ‘canteen’ style diner, and in the room there were no slippers or shower gel (just soap). The beds were also quite uncomfortable. Great location and service overall though
Stayed 3 nights in Sep 2025

10/10 Excellent

Delilah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here very much. It is super clean, customer service is excellent, everything was convenient. I love the bowling and arcade. I loved the swimming pools and hot tub. The food was pretty good. They have a car rental there if needed and shuttles. I really loved this place.
View from room.
Stayed 5 nights in Sep 2025

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stay was great, we come at least once a year. Condition is going down over time but we always enjoy hotel and amenities
Stayed 6 nights in Sep 2025

10/10 Excellent

Sommer, Pitt Meadows

Stayed 7 nights in Sep 2025

10/10 Excellent

Shawn Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property close to transportation. Had a great time will be back!
Stayed 3 nights in Sep 2025

6/10 Okay

Kelvin

Stayed 1 night in Sep 2025

10/10 Excellent

Damarys

Liked: Cleanliness, staff & service, property conditions & facilities
Very good cabaña bat thanks you for all
Stayed 3 nights in Sep 2025

10/10 Excellent

Rasal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in May 2025

10/10 Excellent

Peter Del

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort
Stayed 3 nights in Sep 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room - kind staff - great pool - lots to do on site.
Ice cream and root beer float from the ice cream shop inside cabana bay resort. So yummy
View from room in bayside tower
View from room in bayside tower
View from lazy river
Stayed 3 nights in Sep 2025

10/10 Excellent

Christian A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family-friendly
Stayed 4 nights in Jul 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing we could get to the park with the shuttles. Everything was fantastic.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dahens

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 3 nights in Sep 2025

10/10 Excellent

rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Rioghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2025

8/10 Good

Rachelle

Liked: Cleanliness
Property was nice and clean.
Stayed 2 nights in Aug 2025

4/10 Poor

Pedro

Disliked: Cleanliness, room comfort
Decided to have a mini family vacation to celebrate my son’s 5th birthday. Unfortunately, the experience was disappointing. After mentioning to the staff that we were celebrating his birthday, the response we received was “So what do you want to do?” We were not asking for anything free we just hoped they would help make the day feel special like Disney did last year for his 4th birthday. Eventually the front desk offered two arcade tickets and free ice cream and I will say the ice cream staff were wonderful. While waiting for our room, we went to the pool and lazy river. Sadly, the pools were dirty with multiple dead frogs and insects floating around. The lifeguards and pool staff did not seem friendly or welcoming and looked like they wanted to be anywhere else. Dining was also disappointing. The food was poor and I actually got sick my first night. The night staff at the restaurant were unfriendly as well. The bowling alley was the one bright spot. Franco was an absolute sweetheart and the only staff member who stood out as genuinely kind. Our room was another letdown. Since it was my son’s birthday, I expected at least a little extra magic but instead we were placed in Tower 8 on the 6th floor. It was extremely loud and nothing about the stay felt special. I regretted my stay and should have chosen one of the newer hotels since we only went to Epic Universe. I guess we were just used to the Disney magic and thought that Universal could make the same.
Stayed 2 nights in Sep 2025

8/10 Good

Kershanna

Stayed 3 nights in Aug 2025

8/10 Good

Joel

Travelled with family
Check in was not an easy process. When we eventually got our room it was good. Needed some upkeep, but comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Juan Manuel

Travelled with partner
Liked: Cleanliness, amenities
La organización y atención en general
Stayed 2 nights in Sep 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities!
Stayed 4 nights in Sep 2025