The Ritz-Carlton, Almaty Almaty, KAZ - Best Price Guarantee

Room type	Options	Nightly price	Book
Panoramic Room, 1 King Bed, View, Corner Room with view 45 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 King Bed 484-sq-foot room with mountain views Layout - Separate sitting area Internet - Free WiFi and wired Internet access Entertainment - LED television with premium channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, jetted bathtub and separate shower Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and heated floors Accessibility - Low-height electrical outlets in bathroom Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Executive Suite, 1 Bedroom, Mountain View Room with view 80 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 King Bed 861-sq-foot soundproofed room with mountain and city views Layout - Bedroom, living room, and dining area Internet - Free WiFi and wired Internet access Entertainment - LED television with premium channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, jetted bathtub and separate shower Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and heated floors Accessibility - Low-height electrical outlets in bathroom Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Deluxe Room, 1 King Bed, City View Room with view 40 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 King Bed 431-sq-foot room with city views Layout - Separate sitting area Internet - Free WiFi and wired Internet access Entertainment - LED television with premium channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Frette Italian linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, jetted bathtub and separate shower Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and heated floors Accessibility - Low-height electrical outlets in bathroom Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Grand Suite, 1 Bedroom Room with view 115 square metres 1 Double Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 Double Bed 1238-sq-foot room with city views Club Level - Club Lounge access, light refreshments, separate check-in location, and 2 hours of meeting room use (subject to availability) Layout - Dining area and sitting area Internet - Free WiFi and wired Internet access Entertainment - LED television with premium channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, jetted bathtub and separate shower Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and heated floors Accessibility - Low-height electrical outlets in bathroom Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Club Room, 1 King Bed, Mountain View Room with view 40 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.8 1 King Bed 431-sq-foot soundproofed room with mountain and city views Club Level - Club Lounge access, continental breakfast, light refreshments, separate check-in location, and 2 hours of meeting room use (subject to availability) Layout - Separate sitting area Internet - Free WiFi and wired Internet access Entertainment - LED television with premium channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, jetted bathtub and separate shower Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and heated floors Accessibility - Low-height electrical outlets in bathroom Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Club Room, 2 Double Beds, Mountain View Room with view 40 square metres 2 Double Beds (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.8 2 Double Beds 431-sq-foot soundproofed room with mountain and city views Club Level - Club Lounge access, continental breakfast, light refreshments, separate check-in location, and 2 hours of meeting room use (subject to availability) Layout - Separate sitting area Internet - Free WiFi and wired Internet access Entertainment - LED television with premium channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, jetted bathtub and separate shower Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and heated floors Accessibility - Low-height electrical outlets in bathroom Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Junior Suite, 1 King Bed, City View Room with view 63 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 King Bed 678-sq-foot room with city views Layout - Dining area and sitting area Internet - Free WiFi and wired Internet access Entertainment - LED television with premium channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, jetted bathtub and separate shower Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and heated floors Accessibility - Low-height electrical outlets in bathroom Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Deluxe Room, 2 Double Beds, Mountain View Room with view 40 square metres 2 Double Beds (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 2 Double Beds 431-sq-foot soundproofed room with mountain and city views Layout - Separate sitting area Internet - Free WiFi and wired Internet access Entertainment - LED television with premium channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, jetted bathtub and separate shower Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and heated floors Accessibility - Low-height electrical outlets in bathroom Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Deluxe Room, 1 King Bed, Mountain View Room with view 40 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 King Bed 431-sq-foot room with mountain views Layout - Separate sitting area Internet - Free WiFi and wired Internet access Entertainment - LED television with premium channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, jetted bathtub and separate shower Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and heated floors Accessibility - Low-height electrical outlets in bathroom Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
ATM/banking
Concierge services
Total number of rooms - 145
Number of floors - 38
Number of buildings/towers - 1
Conference space
Ski storage
Breakfast available (surcharge)
Laundry facilities
Garden
Library
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business centre
Dry cleaning/laundry service
Limo or Town Car service available
Swimming pool
Full-service spa
Internet access in public areas - high speed
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Smoke-free property
Wedding services
Tours/ticket assistance
Free WiFi
Free wired Internet
Year Built – 2013
Number of restaurants - 2
Conference space size (feet) - 10330
Conference space size (meters) - 960
Number of indoor pools - 1
Conference centre
Snack bar/deli
Turkish bath/Hammam
Parking (limited spaces)
Free self parking
Valet parking (surcharge)
Computer station
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Luggage storage
Train station pickup (surcharge)
Ski passes available
Pool sunloungers
Free parking nearby
24-hour fitness facilities
Terrace
Water dispenser
Couples/private dining
Designer stores on site
Shopping centre on site
Art gallery on site
Proposal/romance packages available
Ballroom
Telescope
Vegetarian breakfast available
Rooftop garden
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available

Family Friendly Amenities

Family property
Number of indoor pools - 1
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Free cribs/infant beds
DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Languages spoken

English
French
German
Spanish
Portuguese
Russian
Korean
Arabic
Hindi
Turkish
Ukrainian
Chinese (Mandarin)

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces) , Free parking nearby

Room Amenities

The Ritz-Carlton, Almaty offers 145 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets and premium bedding. LED televisions come with premium digital channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Almaty hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Air conditioning
Cable/satellite TV service
Alarm clock
Free newspaper
Minibar
Coffee/tea maker
Daily housekeeping
Hypo-allergenic bedding available
Phone
Private bathroom
Bathrobes
Free toiletries
Hair dryer
Iron/ironing board
In-room safe
Room service (24 hours)
Designer toiletries
Desk
Premium bedding
Separate sitting area
Pay films
Soundproofed rooms
Turndown service
Free bottled water
Premium TV channels
DVD player
Bidet
Blackout drapes/curtains
Slippers
Separate bathtub and shower
Digital TV service
Free WiFi
Free wired Internet
Free dial-up Internet access
Frette Italian sheets
iPod docking station
Connecting/adjoining rooms available
Free cots/infant beds
LED TV
Rollaway/extra beds (surcharge)
Electric kettle
Towels provided
Linens provided
Number of bathrooms: 1
Housekeeping on request
Guidebooks or recommendations
Laptop-friendly workspace
LED light bulbs
Recycling
Heated floors
Lowered power points in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar – Near toilet
Visual fire alarm
Wardrobe
Toothbrush and toothpaste available
Change of bed sheets (on request)
Mobile key entry
Desk chair
Energy-saving switches

Where to Eat

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Seven - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Vista - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Sky Bar and Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours. Open daily.

Chocolate Shop - This coffee shop serves light fare only. Open daily.

Terrace 77 - Onsite diner. Open daily.

24-hour room service is available.

Nearby Things to do

Bicycle rentals nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby
Snowboarding nearby
Horse riding nearby
Mountain climbing nearby

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 5
Manicures and pedicures
Body wraps
Body scrubs
Hydrotherapy treatments
Sauna in spa
Massages
Deep tissue massage
Swedish massage
Prenatal massage
Steam room in spa
Thai massage
Reflexology
Sports massage
Detoxification wrap

Accessibility

Wheelchair-accessible path of travel
Wheelchair-accessible parking
Braille or raised signage
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible meeting spaces/business centre
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance

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Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at 11:30 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for KZT 10000.0 per night.
Free cribs (infant beds)!

Pet Policy

Pets allowed for an extra charge of KZT 45000 per pet, per night
Up to 22 lbs per pet
Restrictions apply
For more information contact the property at the number on the booking confirmation
Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

Fee for full breakfast: approximately KZT 19500 per person
Valet parking fee: KZT 2000 per stay
Pet fee: KZT 45000 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: KZT 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Almaty Ritz-carlton
Ritz-carlton Almaty
Ritz-carlton Hotel Almaty
Ritz-Carlton Almaty Hotel
The Ritz carlton Almaty
The Ritz-Carlton, Almaty Hotel
The Ritz-Carlton, Almaty Almaty
The Ritz-Carlton, Almaty Hotel Almaty

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

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The Ritz-Carlton, Almaty

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Get an overview of this hotel
Luxury hotel connected to the convention center in Bostandyk District with 2 restaurants

Popular property highlights

Languages spoken

The Ritz-Carlton, Almaty

Hotel Amenities