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Tru By Hilton Amarillo West

2.5 star property

Photo gallery for Tru By Hilton Amarillo West

Lobby
Lobby
Fitness facility
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
2202 S Soncy Road, Amarillo, TX, 79124
  • Place, Westgate Mall
    ‪12 min walk‬
  • Place, Baptist St. Anthony's Health Care System
    ‪3 min drive‬
  • Place, Northwest Texas Hospitals
    ‪3 min drive‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

9.4 out of 10
Exceptional
(115 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(81 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Accessible (Hearing)

9.8 out of 10
Exceptional
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Amarillo

With a stay at Tru By Hilton Amarillo West in Amarillo, you'll be within a 15-minute walk of Shops At Soncy and Westgate Mall. .This hotel is 1 mi (1.6 km) from Vibra Hospital of Amarillo and 1.5 mi (2.5 km) from Baptist St. Anthony's Health Care System.

What's nearby

  • Shops At Soncy - 7 min walk - 0.6 km
  • Westgate Mall - 12 min walk - 1.0 km
  • Baptist St. Anthony's Health Care System - 3 min drive - 2.6 km
  • Northwest Texas Hospitals - 3 min drive - 3.0 km
  • Texas Tech University Health Sciences Center - 3 min drive - 2.3 km

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 20 min drive

Restaurants

  • ‪Cafeteria & Grill - ‬3 min drive
  • ‪Chick-fil-A - ‬15 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪The Coffee Bean - ‬3 min drive

About this property

Tru By Hilton Amarillo West

Tru By Hilton Amarillo West offers 90 accommodations. 49-inch flat-screen televisions come with premium digital channels.

Bathrooms include bathtubs or showers. This Amarillo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 90 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms with bathtubs or showers are provided.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Amarillo West. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Amarillo West Hotel
Tru Hilton Amarillo West
Tru By Hilton Amarillo West Hotel
Tru By Hilton Amarillo West Amarillo
Tru By Hilton Amarillo West Hotel Amarillo

Tru By Hilton Amarillo West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 866 out of 1182 reviews
Rating 8 - Good. 180 out of 1182 reviews
Rating 6 - Okay. 83 out of 1182 reviews
Rating 4 - Poor. 29 out of 1182 reviews
Rating 2 - Terrible. 24 out of 1182 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert, Ridgecrest

Stayed 1 night in Dec 2025

10/10 Excellent

Kaylee

Stayed 1 night in Nov 2025

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean nice place and staff
Stayed 2 nights in Dec 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice lobby, convenient location to I40
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities
Consistent, amenities with Tru Amarillo, no frills just consistency.
Stayed 1 night in Dec 2025

10/10 Excellent

Carla

Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Sajeena

Stayed 1 night in Dec 2025

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Linnie

Stayed 1 night in Dec 2025

4/10 Poor

Ankita

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Continuous Noise from the bathroom exhaust fan. Dirty washroom and below avg breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Penny

Liked: Cleanliness, staff & service, amenities
Very clean and quiet. Staff very helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Adonna

Stayed 1 night in Dec 2025

10/10 Excellent

Mabel

Stayed 1 night in Dec 2025

4/10 Poor

Molly

I never do online reviews but wow. This place. It was in rough shape! Clearly a rebranded older property and I just thought Hilton had higher standards. The staff was very nice and efficient or I would’ve given one star. My room smelled BAD, there were hairs all over it, and the shower was scummy old and brown. The TV would glitch and freeze after 5 minutes. The elevator shuddered so bad that people got scared and grabbed the walls. They claimed to have a “gourmet market” and it was Doritos, pop tarts, cup of noodles, and a bunch of beer. Since I was starving I opted for the noodles, but then the microwave didn’t work. Again, the staff was very nice but it’s clear Hilton bought a dated old property and did an incredibly budget upgrade, and it is just nasty. I have pretty low standards but dang- this place was really disappointing. Never again. Makes zero sense that it was rated highly!
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

8/10 Good

YOUNG SEOK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Adonna

Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff was great
Stayed 1 night in Dec 2025

6/10 Okay

Patricia, chicago

Liked: Cleanliness
The room was very clean but very basic. No reading lights by the beds and hardly enough place to put our belongings. The beds were comfortable enough however we would not stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spotless room. Courteous staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friend customer service, clean room.
Stayed 3 nights in Nov 2025

8/10 Good

Sharon

Liked: Cleanliness, amenities
Disliked: Staff & service
Clean, fine for a quick overnight stay.
Stayed 1 night in Nov 2025