Room Mate Aitana, Amsterdam

4.5 star property

Photo gallery for Room Mate Aitana, Amsterdam

Exterior
Exterior
Reception
Exterior
Executive Room, Corner | Living area

Popular amenities

  • Bar
  • Room service
  • Gym
  • Air conditioning
  • Parking available

Explore the area

Map
IJDok 6, Amsterdam, 1013
  • Anne Frank House
    ‪15 min walk‬
  • Dam Square
    ‪17 min walk‬
  • Van Gogh Museum
    ‪7 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪20 min drive‬

Room options

Superior Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(34 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room

9.0 out of 10
Wonderful
(27 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Room, 1 Queen Bed (Cosy)

8.8 out of 10
Excellent
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(68 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, City View

9.0 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Double Room

9.4 out of 10
Exceptional
(17 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Room, Corner

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Amsterdam

With a stay at Room Mate Aitana, Amsterdam in Amsterdam (Amsterdam City Centre), you'll be within a 5-minute drive of The 9 Streets and Passenger Terminal Amsterdam. .This family-friendly hotel is 2.7 mi (4.3 km) from Dam Square and 3 mi (4.9 km) from Van Gogh Museum.

What's nearby

  • Sexmuseum - 13 min walk - 1.1 km
  • Anne Frank House - 15 min walk - 1.3 km
  • Dam Square - 17 min walk - 1.5 km
  • Leidseplein - 5 min drive - 2.3 km
  • Van Gogh Museum - 7 min drive - 3.0 km

Getting around

  • Amsterdam (ZYA-Amsterdam Central Station) - 12 min walk
  • Haarlemmerplein Stop - 13 min walk
  • Amsterdam Airport Schiphol (AMS) - 19 min drive

Restaurants

  • ‪Aitana Lounge Bar - ‬4 min walk
  • ‪Coffee Company - ‬8 min walk
  • ‪Café Restaurant Hoogendam - ‬4 min walk
  • ‪Stubbe's Haring - ‬7 min walk
  • ‪Petit Gâteau - ‬7 min walk

About this property

Room Mate Aitana, Amsterdam

Waterfront hotel with a fitness center and a 24-hour front desk
Room Mate Aitana, Amsterdam offers 284 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 37-inch Smart televisions come with cable channels and Netflix.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 284 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Ijdock, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to noon and on weekends from 7:30 AM to noon for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and noon and on weekends between 7:30 AM and noon.
Children aged 12 and younger eat free breakfast.
Ijdock - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 40 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:30 AM to noon on weekends; EUR 24.50 for adults and EUR 24.50 for children
  • A bar/lounge

Restaurants on site

  • Ijdock

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2013
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for EUR 30 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 24.50 for children
  • Self parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Aitana Room Mate
Room Mate Aitana
Room Mate Aitana Amsterdam
Room Mate Aitana Hotel
Room Mate Aitana Hotel Amsterdam
Room Mate Aitana
Room Mate Aitana, Amsterdam Hotel
Room Mate Aitana, Amsterdam Amsterdam
Room Mate Aitana, Amsterdam Hotel Amsterdam

Room Mate Aitana, Amsterdam Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 810 out of 1248 reviews
Rating 8 - Good. 303 out of 1248 reviews
Rating 6 - Okay. 78 out of 1248 reviews
Rating 4 - Poor. 31 out of 1248 reviews
Rating 2 - Terrible. 26 out of 1248 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay
Stayed 3 nights in Apr 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient stay close to trains and all other areas easily accessible
Stayed 3 nights in Apr 2025

10/10 Excellent

Kerry

Stayed 5 nights in Apr 2025

6/10 Okay

Julia

Travelled with group
Liked: Cleanliness, staff & service
Family room is very spacious for the 3 of us. Hotel is about a 12 to 15 minute walk to Central Station. Very limited dining options within 15 minutes walk. Super slow elevators and 2 of the 3 elevators were out of commission for a whole day. No air conditioning or fan available in late April.
Stayed 4 nights in Apr 2025

4/10 Poor

Maxine

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The location is good just 15 minutes from centraal station. The staff is polite but not very helpful. The hotels air condition didn’t work that well. It stopped at 22 degrees in Celsius, won’t go down any further. The scanner on the door of the room was cracked. The table in the room has a large and long scratch on it.
Stayed 5 nights in Apr 2025

6/10 Okay

Moshe

Liked: Cleanliness
It’s not a bad hotel. A little bit above average. Overall OK…
Stayed 3 nights in Apr 2025

10/10 Excellent

Shikhar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk from the station and a proper 5 star property.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kajani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Apr 2025

6/10 Okay

Joan, Wake Forest

Travelled with partner
Liked: Staff & service
Staff was very good in locating medical help. The hotel was not very convenient for dining options and the shower door leaked.
Stayed 4 nights in Apr 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great day, except the air conditioning was broken and the rooms were really warm and the windows didn’t open that much. But it was a great hotel otherwise
Stayed 6 nights in Apr 2025

10/10 Excellent

Gautam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel, very friendly staff.
Stayed 5 nights in Apr 2025

8/10 Good

barry dennis

Liked: Cleanliness, amenities
T
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with friendly staff. I stayed with a friend in a twin room - it was huge with 2 queen size beds. Spotlessly clean. Only a short walk to central station. Very safe area with lovely views. I would definitely stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sunil Kumar, Issaquah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new looking property by the waterfront - easily accessible from Centraal.
Stayed 2 nights in Apr 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean with good sized rooms and comfortable beds. Reasonable walk from Central Station Reception staff are great, although could do with more at peak times. The only reason not 5 stars were a couple of incidents. On the second day, we had put the no housekeeping sign on the door. However someone still came into the room. They made the beds, took the used towels (which were hanging up) and did not replace them and put clean glasses in the fridge leaving the fridge door not quite closed- we had oat milk in there! They also left the master key in the room, which I promptly took to reception- and got an apology. I wonder if it was a new staff member? On our last day one of the lifts was out of order so we tried to walk down the stairs leading to getting lost as the stairs change location on the second floor. Signs would be useful! Regardless would definitely stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Aimran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet central location only 15 minutes walk from the station.
Stayed 4 nights in Apr 2025

8/10 Good

piers julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to central station, convenient for central Amsterdam. Clean and contemporary
Stayed 3 nights in Apr 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Travelled with group
Liked: Amenities
Very clean hotel. Staff are very friendly! Definitely recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check-in. Room was nice and clean. Away from the noise of the touristy areas but still walk able distance to central station and to other tourist sites. Safe area.
Stayed 5 nights in Apr 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels was lovely and clean. It was Central to where we wanted to go.
Stayed 4 nights in Apr 2025

4/10 Poor

Ambalath Veetil Ashfer

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Stayed 1 night in Apr 2025

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Solid location. Only negative feedback is the hotel was under minor renovation, so felt like I paid a premium for our stay
Stayed 2 nights in Apr 2025