Wingate by Wyndham Anchorage Downtown/Ship Creek

2.5 star property

Photo gallery for Wingate by Wyndham Anchorage Downtown/Ship Creek

Front of property
Reception
Reception
Down duvets, pillow-top beds, desk, laptop workspace
Indoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Air conditioning
  • Breakfast included

Explore the area

Map
111 W Ship Creek Ave, Anchorage, AK, 99501
  • William A. Egan Civic and Convention Center
    ‪9 min walk‬
  • Dena'ina Civic and Convention Center
    ‪12 min walk‬
  • Port of Anchorage
    ‪16 min walk‬
  • Anchorage, AK (ANC-Ted Stevens Anchorage Intl.)
    ‪13 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 Queen Bed, Non Smoking (Efficiency)

  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Anchorage

A stay at Wingate by Wyndham Anchorage Downtown/Ship Creek places you in the heart of Anchorage, within a 15-minute walk of Port of Anchorage and Ship Creek Viewing Platform. .This hotel is 0.1 mi (0.1 km) from Ulu Factory and 0.4 mi (0.6 km) from Alaska Statehood Monument.

What's nearby

  • The Rooftop - 7 min walk - 0.7 km
  • Anchorage 5th Avenue Mall - 9 min walk - 0.8 km
  • William A. Egan Civic and Convention Center - 9 min walk - 0.8 km
  • Dena'ina Civic and Convention Center - 12 min walk - 1.1 km
  • Port of Anchorage - 16 min walk - 1.4 km

Getting around

  • Anchorage Alaska Railroad Depot - 8 min walk
  • Ted Stevens Anchorage Intl. Airport (ANC) - 17 min drive

Restaurants

  • ‪Sullivan's Steakhouse - ‬12 min walk
  • ‪Hooper Bay Cafe - ‬10 min walk
  • ‪ZAGG 5th Avenue - ‬13 min walk
  • ‪Bruin's Bar - ‬10 min walk
  • ‪F Street Station - ‬11 min walk

About this property

Wingate by Wyndham Anchorage Downtown/Ship Creek

Riverwalk hotel with free breakfast and airport shuttle service
Wingate by Wyndham Anchorage Downtown/Ship Creek offers 100 accommodations with fireplaces and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Anchorage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 100 guestrooms, featuring fireplaces and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and refrigerators, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, ski storage, and a fireplace in the lobby. Guests can catch a ride on the complimentary shuttle, which operates within 6 miles.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours), and a train station pick-up service is also provided at no charge.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 6 miles
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle at scheduled times, on request
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Dock
  • In the mountains
  • On a river
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 3 floors
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station, and bus station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Comfort Inn Downtown Ship Creek
Wingate by Wyndham Anchorage Downtown/Ship Creek Hotel
Wingate by Wyndham Anchorage Downtown/Ship Creek Anchorage
Wingate by Wyndham Anchorage Downtown/Ship Creek Hotel Anchorage

Wingate by Wyndham Anchorage Downtown/Ship Creek Reviews

Reviews

6.6
Rating 10 - Excellent. 434 out of 1460 reviews
Rating 8 - Good. 283 out of 1460 reviews
Rating 6 - Okay. 271 out of 1460 reviews
Rating 4 - Poor. 226 out of 1460 reviews
Rating 2 - Terrible. 246 out of 1460 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Staff & service, amenities
The staff were nice. Breakfast was great! However, the bathtub was kind of gross. Mold and mildew. And there was a mouse in my room the morning I left!!! Yuck!
Stayed 2 nights in Mar 2025

2/10 Terrible

Kenda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book

This was absolutely the worst experience I’ve had with Hotels.com booking. We get there, there’s trouble checking us in. We get a room, it’s definitely in need of some TLC, the shower had a steady drip. Tried to just turn it off. Went for a run the next morning, came back ti shower and the shower doesn’t even work! Took a spit bath, checked out told them.. oh you have to pull hard on the shower level… no we tried that and didn’t work… since i booked through a third party, i couldn’t get any kind of a discount or money back!
Stayed 1 night in Mar 2025

4/10 Poor

Jonathan

Stayed 2 nights in Mar 2025

6/10 Okay

Ronald

Liked: Staff & service
I arrived at noon and needed to wait 3 hours to enter my room. Parts of the room were unclean.
Stayed 1 night in Mar 2025

10/10 Excellent

Beaudee

Stayed 2 nights in Mar 2025

4/10 Poor

Lavina

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
I rented two rooms. Mice were seen in both rooms. Housekeeping did not empty our trash during our 4 night stay and I noticed that other rooms would leave garbage outside their doors. I think that helped attract them in. The staff did not seem very surprised or concerned when notified. Everyone working was very kind, I just think more leadership would make some improvements.
Stayed 4 nights in Mar 2025

2/10 Terrible

Hanna

Disliked: Cleanliness, property conditions & facilities, room comfort

Call before heading there

We decided to cancel our room and go somewhere else. The property was being refurnished so the whole top floor was closed. We got a king room, but none were avilable. We asked for connecting rooms, they had none. The pool was not in service. None of this was ever communicated to us. BUT the front desk was so nice and she did help us get all charges reversed. She did her job well.
Stayed 2 nights in Mar 2025

4/10 Poor

Shelby

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Ravyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not recommend

Very dirty, pool was down and didn’t mention until after checked in. Mold in bathroom.
Stayed 2 nights in Mar 2025

10/10 Excellent

richard

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We have a nice stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance and shuttle to the rail station. Early breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
nice place. clean, quiet, friendly and helpful.
Stayed 1 night in Mar 2025

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities
The room they put us in first was stuffy and smelled like cigarettes. Their computer software showed them that they had no other rooms despite rooms still be available on hotels.com and we had to be persistent and ask for a manager to sort out the problem. It was not a great way arrive after a day of travel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marval

Stayed 3 nights in Mar 2025

4/10 Poor

Shayna

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
You get what you pay for. The rooms were dirty and run down. The pool was out of service. The free breakfast was rubbery eggs and sausage. The parking lot was full of garbage broken down vehicles and dog crap.
Stayed 3 nights in Mar 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hidden Shipcreek gem

The rooms were extra large so that made maneuvering around the two queens beds a piece of cake. Relaxing chair overlooking the local snow & ice carvings, I’d stay here again. Breakfast is incredible!
Stayed 2 nights in Feb 2025

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute best thing about this property was the ready and willing shuttle to wherever we needed to go!
Stayed 1 night in Feb 2025

8/10 Good

Walt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly the room smelt like wet dog
Stayed 2 nights in Mar 2025

10/10 Excellent

Racheal

Stayed 5 nights in Feb 2025

8/10 Good

Dee

Okay for a night, but maybe not longer. Staff all seemed bored, did the bare minimum. There was some construction going on in the hotel, parking lot very junky.
Stayed 1 night in Feb 2025

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty Sheets were stained Noisy Trash in parking lot Dog crap
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia, Hinesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really helpful, and the room was really nice
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, room comfort

Close to Train

One night before we catch the train. The lobby and front desk person were nice. Our room was okay, nothing fancy. An armchair had a big rip in it and there was no view to speak of. It is quiet though and the beds were comfortable. The room obviously had damage on the walls and door. We did enjoy the transfers from the airport and the shuttle that will take you to area locations, such as restaurants. The hotel is very close to the train station.
Stayed 1 night in Mar 2025

4/10 Poor

Debra

Disliked: Cleanliness, amenities
As soon as we opened the door the smell of urine hits us. The smoke detector was wrapped in plastic. The bathroom floor tile was cracked and broken. The ceiling was cracking and the door was broken, hard to close. We put our name on the list to have the room cleaned and they lost it. We were told when checking in we could get hot water and coffee all day and night, but when we tried to get hot water for coco we were told it was behind locked doors and they couldn't get it. Carpet was stained and holes in it. Overall pretty bad. I wouldn't stay there again.
Stayed 3 nights in Feb 2025

6/10 Okay

Ricky

Business traveller
Liked: Cleanliness
ONLY 4 LOCAL CHANNELS ON TV 1 WAS INFOMERCIALS
Stayed 1 night in Mar 2025