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Quality Inn & Suites Ann Arbor Hwy 23

2.5 star property

Photo gallery for Quality Inn & Suites Ann Arbor Hwy 23

Indoor pool
Lobby
Standard Room, 1 King Bed with Sofa bed
Exterior
Lobby

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
2376 Carpenter Rd., Ann Arbor, MI, 48108
  • University of Michigan
    ‪6 min drive‬
  • U of M Hospital
    ‪7 min drive‬
  • Michigan Stadium
    ‪7 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking (Roll in Shower)

  • 26 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

Exterior

Days Inn by Wyndham Ann Arbor

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
2.3 out of 5, (1007)
The price is NZ$206
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Days Inn by Wyndham Ann Arbor

About the area

Ann Arbor

With a stay at Quality Inn & Suites Ann Arbor Hwy 23 in Ann Arbor, you'll be within a 10-minute drive of University of Michigan and U of M Hospital. .This hotel is 4 mi (6.4 km) from Michigan Stadium and 4 mi (6.5 km) from Briarwood Mall.

What's nearby

  • Eastern Michigan University - 4 min drive - 4.3 km
  • University of Michigan - 6 min drive - 5.3 km
  • Briarwood Mall - 6 min drive - 9.6 km
  • U of M Hospital - 7 min drive - 6.5 km
  • Michigan Stadium - 7 min drive - 6.5 km

Getting around

  • Ann Arbor Station - 15 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 25 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Poke Fish - ‬13 min walk
  • ‪Chili's Grill & Bar - ‬13 min walk
  • ‪Panera Bread - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬17 min walk

About this property

Quality Inn & Suites Ann Arbor Hwy 23

Hotel in Ann Arbor with free breakfast and a 24-hour business center
Quality Inn & Suites Ann Arbor Hwy 23 offers 50 accommodations with safes and coffee/tea makers. Satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Ann Arbor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a picnic area.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 11:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 11:30 AM.

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 11:30 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (limited availability)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ann Arbor Comfort Inn
Comfort Ann Arbor
Comfort Inn Ann Arbor
Quality Inn Ann Arbor
Hotel Quality Inn & Suites Ann Arbor
Ann Arbor Quality Inn & Suites Hotel
Quality Inn & Suites Ann Arbor
Quality Ann Arbor
Comfort Inn Suites Ann Arbor
Quality Inn
Quality
Hotel Quality Inn & Suites
Quality Inn & Suites Ann Arbor Hwy 23 Hotel
Quality Inn & Suites Ann Arbor Hwy 23 Ann Arbor
Quality Inn & Suites Ann Arbor Hwy 23 Hotel Ann Arbor

Quality Inn & Suites Ann Arbor Hwy 23 Reviews

Reviews

5.0
Rating 10 - Excellent. 101 out of 1004 reviews
Rating 8 - Good. 160 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 210 out of 1004 reviews
Rating 2 - Terrible. 350 out of 1004 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jeffrey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym was padlocked closed and inaccessible. Bed smelled like urine, and there was a strong smell of weed in the hallways. There was a large stain on the carpet. Privacy latch was broken on the door. Walls are very thin and I could hear someone swearing at their kids in the next room and a couple making loud noises above late into the night. The toilet seat was broken. There was nobody at the front desk and I had to wait a long time. Probably the sketchiest place I've ever stayed, and surprisingly expensive considering.
Stayed 2 nights in Apr 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel wasn't what I paid for. The lamp blew up and I had to unplug it. The tv had on channel and the remote didn't work.there was nasty moldy stuff in the bathroom the walls and ceiling in the bathroom and over the bed was stained with something. I have no idea what it was. There was garbage in the hallway when I went in my room and it was still there in the morning . Wouldn't stay there again..
Stayed 1 night in May 2025

6/10 Okay

Liat Liliane

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not great

The window panes were broken, the bathroom switch made a very loud noise, the hallway smelled of stale tobacco but the bed was comfortable. Vending machines did not work.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leondra

Stayed 1 night in Apr 2025

2/10 Terrible

Lori

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Would never stay here again. Room was dirty. The curtains had brown “stuff” all over them. Floors were dirty. “Something” under the chair cushion. Phone in room did not work. No information in room about hotel. Half bottles of shampoo and conditioner in bathroom. Paint missing on walls. Air conditioning would not stay on. Halls smelled of marijuana. The advertised hot tub did not exist. Padlocks were on the door of the fitness center. Breakfast included was also misrepresented and did not say it was a limited continental breakfast. Broken glass in the parking lot. Staff not available at the front desk at times. Just dirty, worn down and NOTHING like the pictures on the website. There have to be many other choices so do not waste your money staying at this location.
Stayed 1 night in Apr 2025

4/10 Poor

Thor

Stayed 1 night in Apr 2025

8/10 Good

Marc

Business traveller
Stayed 1 night in Apr 2025

6/10 Okay

Debra

Business traveller
Disliked: Cleanliness

You get what you pay for!

I chose this hotel for the price and the fitness room, only to find out that it was closed. I wish hotels would just be honest and inform customers when amenities are closed. The room was very dusty. A quick wipe with a cloth could have taken care of this. This alerted me that the cleaning was insufficient. Breakfast was okay, but the coffee was good. No cups with lids which could prevent spillage when taking to rooms.
Stayed 1 night in Apr 2025

4/10 Poor

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like a smokers room. There were patches to the wall that were not painted to match the walls. The shower curtin wasn't long enough and there was a lot of water out outside the tub that was a slipping hazard and the non slip matt in the tub was in fact very slippery
Stayed 1 night in Apr 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and hotel was very dirty and smelled of Body Oder and smoke.
Stayed 1 night in Apr 2025

10/10 Excellent

Kono

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Sidena

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It was good enough for the event we had. It was decent. The beds were comfy. Love, the fact that it was closer to everything around.
Stayed 2 nights in Apr 2025

10/10 Excellent

Arkadiusz

Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Courtney

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Thanks for a quality and inexpensive stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Millicent

Disliked: Cleanliness, property conditions & facilities, room comfort

Very unhappy

Upon arrival there was not any toilet paper in the room and the floor looked like it hadn’t been vacuumed in a long time. No one came to my room to check for towels my entire stay. I arrived back to my room around midnight on my last night and traveling alone I was concerned someone else was in my room so I checked everywhere and then under the bed. It had clearly not been cleaned because there was garbage, perfume and a diabetic insulin pen with a needle under it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shantaneice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk associate was so kind and helpful .
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Stayed 1 night in Mar 2025

4/10 Poor

Katie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was old and dirty. I had to go buy Lysol and bleach wipes to wipe things down. There was a chair in the room that had stains all over it. Dead bugs smashed on the walls. Picture frames were broken. Stains on the curtains. She sheets had hairs stuck all over them. Just very dirty
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Krystal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very unsafe, you can tell people are living on the first floor. It was the dirtiest hotel I have ever stepped foot in. Had to switch rooms bc the pull out couch couldn’t pull out all the way bc it hit the heater. The heater was also broken. The pics listed for this place have to be from a different hotel bc they don’t match. Pool was closed. Construction working laying in lobby. Needless to say, avoid at all cost.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice, clean hotel room, easy check-in, nice hot tub and pool area. The only issue was other guests, there were other guests with rooms next to ours that that had children screaming and slamming doors in the hallway, running back and forth, we had to ask them to be more considerate. We were close to the front desk, I would have appreciated them stepping in before we had to.
Stayed 1 night in Oct 2024

10/10 Excellent

Kalyn

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Cigarettes on the elevator ground. Cracks in the bath tub, smelt like smoke!
Stayed 1 night in Jan 2025