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Hotel Best Semiramis

5.0 star property

Photo gallery for Hotel Best Semiramis

Property grounds
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Breakfast, lunch and dinner served
Lobby
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
C/ Leopoldo Cologan Zulueta, 12, Puerto de la Cruz, Tenerife, 38400
  • Place, La Paz Lookout
    ‪5 min walk‬
  • Place, Botanical Gardens
    ‪7 min walk‬
  • Place, Plaza del Charco
    ‪4 min drive‬
  • Airport, Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪19 min drive‬

Room options

View all photos for Standard Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults)

9.2 out of 10
Wonderful
(45 reviews)
  • Resort view
  • 34 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (3 adults)

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 1 child)

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults)

9.6 out of 10
Exceptional
(8 reviews)
  • Beach view
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 2 children)

  • Resort view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults and 1 child)

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room (3 adults)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults and 2 children)

  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Rooftop terrace
FERGUS Puerto de la Cruz
  • Pool
  • Breakfast included
  • All-inclusive
  • Kids’ pool
4.2 out of 5, Very good, 87 reviews
The price is NZ$238
includes taxes & fees
8 Feb - 9 Feb
FERGUS Puerto de la Cruz

About the area

Puerto de la Cruz

With a stay at Hotel Best Semiramis in Puerto de la Cruz, you'll be on the waterfront, within a 5-minute drive of Plaza del Charco and La Paz Lookout. .This luxury hotel is 15.1 mi (24.3 km) from Teide National Park and 0.4 mi (0.6 km) from Botanical Gardens.

What's nearby

  • La Paz Lookout - 5 min walk - 0.5 km
  • Botanical Gardens - 7 min walk - 0.6 km
  • Martianez Shopping Centre - 9 min walk - 0.8 km
  • Taoro Park - 4 min drive - 2.3 km
  • Plaza del Charco - 4 min drive - 2.3 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive

Restaurants

  • ‪Hotel Teide Mar *** - ‬4 min walk
  • ‪Cafeteria Mini Golf - ‬7 min walk
  • ‪Krombacher - ‬4 min walk
  • ‪Vértigo Pool Club & Lounge - ‬2 min walk
  • ‪Café Álba - ‬5 min walk

About this property

Hotel Best Semiramis

Luxury hotel with a full-service spa, near Plaza del Charco
Hotel Best Semiramis offers 287 accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and Turkish bath/hammam.
Make yourself at home in one of the 287 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, express check-in, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Limited parking is available onsite.
Hotel Best Semiramis has a restaurant serving breakfast, lunch, and dinner.
Restaurante Buffet - This restaurant serves dinner only. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Restaurante Buffet

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September

Property is also known as

Best Semiramis
Best Semiramis Hotel
Best Semiramis Hotel Puerto de la Cruz
Best Semiramis Puerto de la Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis
Hotel Best Semiramis Hotel
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis Hotel Puerto de la Cruz

Hotel Best Semiramis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 266 out of 727 reviews
Rating 8 - Good. 287 out of 727 reviews
Rating 6 - Okay. 123 out of 727 reviews
Rating 4 - Poor. 37 out of 727 reviews
Rating 2 - Terrible. 14 out of 727 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Yousaf

Liked: Cleanliness, staff & service, amenities
Staff were nice and I enjoyed my stay
Stayed 2 nights in Oct 2025

2/10 Terrible

Oksana

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Aston William, Coventry

Stayed 7 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

2/10 Terrible

George

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service
Had to remain in our room for nearly 2 days after getting food poisoning from an evening meal. Unsurprising given how dirty the “clean” plates and drinking glasses were. Food options for allergies were very limited, nothing advised to be gluten free. Our first day was very much ‘check in and go’, no information given to us about specific details (I.e bar locations) just a sheet of paper with generic info about things on each floor. The room had silverfish including one in the bed, clean bedding often had dirt remaining. With the main road being directly outside our room, sleeping through the early morning was very difficult as traffic increased, lower floors suffer even more so. The hotel describes itself as five-star however as you go beyond the lobby it’s very apparent how tired the hotel is and how dated many utilities are. The carpets are old, the TV didn’t work, the balcony floor was dirty.
Stayed 7 nights in Sep 2025

8/10 Good

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really like the location and the room is very big and the beds are massive. There are signs of aging around the property. The staff are excellent
Stayed 7 nights in Apr 2025

8/10 Good

Reka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long weekend away

Only stayed for one night due to our flight being cancelled but what an excellent hotel this is. Easy check in greeted with a Prosecco, reception staff welcoming friendly and helpful. Rooms are spacious and very comfortable and wow what a view. Was booked in for breakfast and lots of choice and the food was fresh warm and tasty. Cannot really fault this hotel.
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.
Stayed 7 nights in Feb 2025

10/10 Excellent

JAMES

Wonderful hotel with lots of amenities. Great value. Food is top notch and lots of variety. Stayed here five times now. Would definitely come back again.
Stayed 18 nights in Jan 2025

10/10 Excellent

Dapea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Ivor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. Lovely spacious room with balcony, amazing views from the glass lined dining room. I enjoyed the pool every day although the water is bracing in February! Charming staff from the cheerful dining room manager to our room cleaner, to the receptionist who sent a cup of tea down to my wife when she felt unwell. Highly recommend!
Stayed 4 nights in Feb 2025

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything.
Stayed 1 night in Jan 2025

6/10 Okay

Marius-Tiberius

Liked: Cleanliness
Stayed 13 nights in Dec 2024

10/10 Excellent

TAHA HUSSEIN

Travelled with family
Liked: Cleanliness, amenities
It was good
Stayed 8 nights in Dec 2024

4/10 Poor

Marcin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Location
Stayed 7 nights in Dec 2024

8/10 Good

Samuel

Good overall.
Stayed 7 nights in Dec 2024

6/10 Okay

Eric, Stanwood

Travelled with family, Travelled with group
Check in was awful. Two ladies at the desk, both on phones taking calls however struggled to get guests checked in. The hotel is dated, and while the areas were clean, there was a musty odor in the hallways and in the room. Hotel breakfast was average at best. Besides the check in experience, staff was friendly and helpful. Hotel location is decent, views from room was fantastic.
Stayed 4 nights in Dec 2024

6/10 Okay

Manjit Singh

Travelled with family
Liked: Cleanliness
The hotel was in a good location , the reception area and bar was nice . The thermal pool had maintenance issues so was not warm throughout the 4days we were there. The rooms were dated and need a makeover. The buffet food was very average at the best . I would say this hotel is no more than a 3.5 star
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, rooms were great with fantastic sea views. Staff were friendly and the food, swimming etc were good. The only feedback I'd provide is the room keys, we had to go to reception daily, to get them unlocked and, no, they weren't near mobile phones.
Stayed 7 nights in Nov 2024

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the hotel with the exception that the hotel controls the Air conditioner so they turned off when I asked why because it was really hot in the room they said around this time of year they do that and we went in November so we had to sleep with balcony door opened. Other than that it’s a nice place.
Stayed 6 nights in Nov 2024

10/10 Excellent

Bernardo, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente.una de estancia maravillosa.
Stayed 4 nights in Nov 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great views.

Great hotel built into the cliff overlooking the sea. Travelled in Nov. Weather was 33 degrees. Was told air con switched off due to being winter so was a little warm in the room. Other than that, the hotel was great
Stayed 7 nights in Nov 2024